Banner for Apollo

Apollo Reviews 

1,212
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at the reviews, most people had an average experience overall. Many consumers appreciate the platform's extensive database for contacts, often finding the information accurate and helpful for lead generation. People also find the product to be a great tool with many capabilities, especially for automating outbound processes. The user experience is generally considered manageable, with some noting it becomes effective once the initial learning curve is overcome. However, many reviewers were dissatisfied with customer service, describing it as unhelpful, slow, and often providing generic responses. There are also frequent complaints about the website's clunky interface, unexpected session closures, and features not working as intended. Some customers also noted issues with contact data accuracy, including outdated profiles and unverified emails.

What people talk about most

User experience

Customers had ambiguous experiences with user experience, with some reviewers finding it complicated and... See more

Customer service

Users describe negative interactions with customer service, with many reporting poor or non-existent support,... See more

Website

Customers consistently note negative experiences with the website, describing the interface as clunky, poorly... See more

Product

Reviewers highlight ambiguous aspects of the product, with some praising it as an excellent tool for lead... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting difficulties in email tracking and manual... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Apollo is a great prospecting tool and very useful for finding and managing leads. However, the frequent account restrictions are frustrating and disrupt my work. Please improve this process so genu... See more

Rated 3 out of 5 stars

Some companies are there, some contacts are there, many contacts are long gone and its hard to tell the difference between a direct land line or cell.

Rated 3 out of 5 stars

The steps AND recommendations aré not in Spanish. It Is friendly, but it could be more friendly. Specially in creating lists and sequences. AND in Spanish.

Rated 3 out of 5 stars

Occasionally the user session closes unexpectedly, and we do not have 100% of the required information, especially email addresses and phone numbers. This has hindered progress with several companies,... See more


Company details

  1. #328 of 354 best companies in Software Company
  2. #27 of 28 best companies in Business Development Service
  3. #243 of 251 best companies in Business to Business Service
  4. #57 of 59 best companies in Internet Marketing Service
  5. #75 of 83 best companies in Software Vendor

Written by the company

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B database of more than 210 million contacts and 35 million companies, Apollo’s end-to-end platform helps businesses of all sizes unlock their full market potential with unparalleled precision and ease. Trusted by 500,000+ companies, including Autodesk, Cyera, and DocuSign, Apollo is building the number one go-to-market platform to make the sales process intelligent, turnkey, and accessible for all. Visit apollo.io to learn more.

Everything you need to sell, scale, and succeed

Written by the company

Find the right people and book quality meetings
Apollo is an end-to-end AI sales platform with all the features, integrations, and training you need to grow your business.

Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(1,212)

427 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Access Denied. and unnecessary blacklisting of IP without giving time for clarification

Access Denied.
In order to protect the platform and our customers' data, Apollo has certain security measures in place to prevent behaviors that go against our Terms of Service.
Our system shows that there have been multiple accounts created under the same IP, and this is considered a violation of our Terms of Service. In this case, this is a permanent block, which means that you will not be able to use Apollo moving forward.
HTTP Request ID: -7262249711122141102
Please I am the person handling this Platform and we in India use Internet from a provider and this place is a office and we are four to five people working with different work at the same time, Note Apollo is used only by me, and trying to get a feel of this product before subscription. But todays's day is just wasted
Regards
Madhuri

July 17, 2026
Rated 1 out of 5 stars

Do not subscribe to Apollo.io

Do not subscribe to Apollo.io, we cancelled our subscription and have had not any response towards it, debit order went off and they are MIA with regards to any refund, we have mailed every type of support email and still no response at all.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful support

I've been using Apollo in the last 5 years and I rarely need any support cause their docs and UX are great. But when I need it they'r more than ready to help me with my tricky tech questions and even make a call. My 5 stars for them is very well deserved during all of these years.

July 13, 2026
Rated 1 out of 5 stars

Please do not use this software

Please do not use this software. It has been a terrible experience. I purchased a paid subscription in June, and the payment was successfully charged to my credit card. However, my account has remained suspended ever since. I have sent multiple emails to their support team, but none of them have been properly addressed. Despite paying for the service, I have been unable to use it at all.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

This is a fraudulent company do not fall for there lies. I don’t believe any good reviews about total gangsters stay away and keep your money safe.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Quick resolution

I was able to get in touch quickly with a real human and they were able to address and fix my issue without me having to jump through hoops. Thank you!

June 30, 2026
Rated 1 out of 5 stars

To automate it or just crank up the volume didn't work for me

I've played with it for a couple of days, and the short verdict is: the moment you go beyond SaaS companies, you get almost nothing. And from that nothing, you still have to go through each company manually to distil anything useful. The system rarely surfaces a genuinely valuable contact on its own, and the moment you narrow the company list with filters, you end up dropping some of the best prospects along with the noise. So if you switch your brain off, you can pull in tons of companies that get swept into the list for no real reason — and out comes another pile of slop. If you actually want value, it's a lot of manual work. Trying to automate it or just crank up the volume didn't work for me.

July 3, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look