Mak first asked if we had any issues and when I told her spiders have been increasing of late she spent extra time addressing our concerns. Excellent job!
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See what reviewers are saying
We have noticed so many more fleas, sugar ants, yellow jackets, and spiders between treatments. We have had other services and this has never happened. Now I am stuck in a two year contract with them... See more
Company replied
Aptive provides a really great pest control service. They always ask if there are any concerns prior to showing up, and they explain everything that they have done, along with how it was treated and... See more
Company replied
They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
917 134th St. S.W., Suite A-6, 98204, Everett, WA, United States
- 12067410820
We overthink pests so you don't have to.
4.3
Excellent
187 reviews
Asks customers to review
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Consistantly Excellent
As always, I get clear communication and after visit photos. Excellent service!
September 7, 2026
Unprompted review
Reply from Aptive Pest Control - Seattle
Hi Suzanne,
Thank you for the wonderful feedback! We’re glad you can consistently count on Aptive for clear communication, detailed post-service photos, and excellent care. Keeping you informed before and after each visit is an important part of making sure you know exactly what was handled. We truly appreciate your continued trust in Aptive!
-Jasmine, Aptive Care Team
Always willing to address concerns
Mak first asked if we had any issues and when I told her spiders have been increasing of late she spent extra time addressing our concerns. Excellent job!
September 1, 2026
Unprompted review
Reply from Aptive Pest Control - Seattle
Hi Kevin,
Thank you for recognizing Mak’s excellent service! We’re glad she took the time to listen to your concerns about the increased spider activity and gave those areas the extra attention they needed. That personalized care is exactly what we strive for at Aptive. And with our Aptive Promise, if those spiders need additional attention between treatments, we’ll return at no charge to make sure it’s handled.
-Jasmine, Aptive Care Team
Noticing more bugs not less
We have noticed so many more fleas, sugar ants, yellow jackets, and spiders between treatments. We have had other services and this has never happened. Now I am stuck in a two year contract with them and they are not providing the service promised.
July 24, 2026
Reply from Aptive Pest Control - Seattle
Hi Raynette,
We’re sorry to hear that you’ve experienced increased activity from fleas, sugar ants, yellow jackets, and spiders between your Aptive treatments. We understand how discouraging that is, especially when you chose our service expecting noticeable improvement and now have concerns about your agreement. Please reach out to socialmedia@goaptive.com directly so we can review your treatment history, ongoing pest activity, and service concerns. We’d appreciate the opportunity to determine what additional attention may be needed and work toward getting these issues properly handled.
-Jasmine, Aptive Care Team
Aptive provides a really great pest…
Aptive provides a really great pest control service. They always ask if there are any concerns prior to showing up, and they explain everything that they have done, along with how it was treated and with what. I highly recommend their services.
August 13, 2026
Unprompted review
Reply from Aptive Pest Control - Seattle
Hi Kim,
We love hearing that the communication before and after each visit has made such a difference in your experience! Making sure we understand your concerns beforehand and keeping you informed about what was treated and how is an important part of providing thoughtful service.
Thank you for recommending Aptive and trusting us with your home. We truly appreciate your support and are happy to keep your pest control needs handled!
-Jasmine, Aptive Care Team
Great technicians and great service
Great technicians and great service! Very communicative, always on time and going above and beyond for their customers.
August 7, 2026
Unprompted review
Reply from Aptive Pest Control - Seattle
It’s wonderful to hear that our local experts have consistently made your experience such a positive one, Shraddha! Being on time, keeping you informed, and putting in that extra effort are all things we want you to be able to count on with every visit. Thank you for trusting Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Doesn't understand definition of "no soliciting."
My Mount Vernon community's "No Soliciting" policy is clearly communicated by signage at our entrance, as does my front door. I arrived home to find an Aptive salesperson waiting at my front door. I advised him of the policy and he smugly replied that he was servicing my neighbor (a lie). He left my property and proceeded to disturb my other neighbor at which point I confronted him and asked if he understood what a no soliciting policy meant. He stared at me indignantly until I asked who he worked for. His reply was unintelligible as he finished a snack bar. When I asked how to spell his company's name he replied, "wouldn't you like to know." He then proceeded to a neighbor further down my street (Adams CT). I'd rate this negative experience as a zero if allowed. This individual is a stain on your company's legitimacy.
July 14, 2026
Unprompted review
Reply from Aptive Pest Control - Seattle
Hi Mike,
Thank you for bringing this to our attention. We're sincerely sorry to hear about your experience. The interaction you described does not reflect the level of professionalism and respect Aptive expects from our team members, and we understand why this left such a negative impression.
We take concerns regarding solicitation policies and employee conduct very seriously. We'd appreciate the opportunity to investigate this matter further. Please reach out to socialmedia@goaptive.com directly with the date of the visit and your address so we can review what occurred and ensure it is handled appropriately. Your feedback is valuable, and we appreciate you taking the time to share it.
-Jasmine, Aptive Care Team
Regretting this contract
So far, I have had to personally schedule the recurring treatments included in the 18-month contract that I entered with Aptive in April of this year. I only knew that I was due for one when on June 30th, I got an email/text notification that I had a scheduled treatment coming up the next day, July 1st. I was on vacation during this time. Then on July 10th, I got another text saying that "We're sorry we could not complete your treatment yesterday [July 9th]. Please go online to reschedule." I had thought the treatment occurred without a hitch while I was on vacation, but apparently not and it took over a week to be contacted about it. So, I had to set myself up with an appointment for the standard included treatment.
Am I going to have to remember to do this for the rest of the contract? The next treatment is also not scheduled or planned in my account, and I'm not sure when it is supposed to occur.
Furthermore, when I scheduled for July 13th online, I could have sworn that the appointment window read 8am-12pm, so I planned my day accordingly. Then, when 12pm passed with no contact, I checked online again and the window said 8am-4pm. Then, at 3:45pm, the technician texted that he was 30 minutes away, and then arrived at my location around 4:30pm, outside the scheduled appointment window. Nothing against the specific technician, it seems to be more of an issue of how the business is run.
As of now, I am not yet convinced that the cost of this periodic service is worth the benefits. After the first two treatments, I still had to manage the ants in my home on my own. I entered into this contract while sick and on a considerable amount of cold medicine, and now I understand why there is essentially a $400 cancellation fee, disguised as "paying back the discount that I received" when first starting the contract. However, this is still less than the over $1,000 I would pay for 5-6 treatments over 18 months, which take less than 15 minutes each.
July 14, 2026
Reply from Aptive Pest Control - Seattle
Hi Kendall,
Thank you for taking the time to share such detailed feedback. We're sorry to hear your experience has been frustrating. We understand how disappointing it is to have to manage scheduling yourself, experience confusion around appointment windows, and feel that the service has not met your expectations. We also recognize your concerns regarding the value of your plan and the cancellation terms.
We appreciate your comments because they help us identify opportunities to improve both our communication and customer experience. We'd like the opportunity to review your account, including your treatment schedule, appointment history, service results, and billing concerns. Please reach out to socialmedia@goaptive.com directly with your service address so our team can investigate and work toward a resolution. At Aptive, we're committed to listening to our customers and getting this handled.
-Jasmine, Aptive Care Team
Great Communication
Very clear and detailed information that included very well taken photos to show what was explained.
July 10, 2026
Reply from Aptive Pest Control - Seattle
Hi John,
Thank you for your wonderful review! We're glad to hear you found the service information clear and detailed, and that the photos helped illustrate the work that was completed. Providing transparent communication is an important part of making sure your pest concerns are handled with confidence.
Thank you for choosing Aptive!
-Jasmine, Aptive Care Team
Very good face to face service
The representative asked important questions and gave feedback before leaving.
July 6, 2026
Reply from Aptive Pest Control - Seattle
Hi Janna,
Thank you for sharing your experience! We're glad to hear your Aptive service professional took the time to ask thoughtful questions, provide helpful feedback, and ensure your concerns were addressed before leaving. We appreciate you choosing Aptive, and we're happy to know we've got your pest concerns handled. Thanks again for your support!
-Jasmine, Aptive Care Team
Excellent Company
Great technician, excellent communication and the pest solution is pet safe. So far zero pests!
June 25, 2026
Reply from Aptive Pest Control - Seattle
Hi Diana,
Thank you for your fantastic review! We're thrilled to hear your Aptive service professional provided excellent communication and that you're already seeing great results with zero pests. It's also wonderful to know that having a pet-safe solution gives you added peace of mind.
We truly appreciate you choosing Aptive and taking the time to share your experience. Your support means a great deal to us, and we look forward to continuing to keep your home protected. We've got it handled!
-Jasmine, Aptive Care Team
Disappointing experience
Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking with me at the end of service, they just vanished without closing out, or letting me know to close my garage doors at completion. Cobwebs weren't swept out of the eves, even in my main entry, granules were not dropped in my small lawn to kill grubs for mole prevention, the rodent bait traps were unchecked, and they didn't respond to my inquiries via text after they departed. I called support for a reservice, and this employee did a good job on missed items, but unfortunately used the wrong product on my lawn for grubs.
Separately, I have continued to have issues with scheduling. The automated system Aptive uses always seems to book my follow-up appointments a month+ too early, and I have to waste time making adjustments with them. Pretty frustrating. I have other pest control companies looking to convert me. I will now be entertaining new bids.
June 2, 2026
Reply from Aptive Pest Control - Seattle
Hi there,
Thank you for taking the time to share such detailed feedback, and I’m truly sorry to hear that your recent experiences haven’t reflected the level of service you’ve come to expect from Aptive after many years.
It’s especially concerning to hear about missed service items, lack of end-of-visit communication, issues with the reservice, and ongoing scheduling frustrations. We understand how disappointing and frustrating this must be.
We’d really appreciate the opportunity to review everything in detail and work toward making this right. Please reach out to socialmedia@goaptive.com so we can take a closer look at your account and address these concerns directly.
-Jasmine, Aptive Care Team
The technician did a very thorough job
The technician did a very thorough job. I'm very pleased with the level of service provided.
May 31, 2026
Reply from Aptive Pest Control - Seattle
Hi JD,
Thank you for taking the time to share this feedback. We’re really glad to hear your service professional provided a thorough service, took care in the work, and made sure your questions were answered during your visit with Aptive.
That combination of quality work and clear communication is exactly what we aim to deliver every time. At Aptive, we’ve got this handled, and we truly appreciate you trusting us with your home.
-Jasmine, Aptive Care Team
I’m still seeing ants after a full year…
I’m still seeing ants after a full year of service.
So I don’t know how effective the treatments are. So far it looks like it’s not that good.
Also please make sure that all of your agents who enter our home make sure he/she wears their shoe covers. When they walk outside it’s dirty. So please don’t come back into our home with out your shoe covers on. Thanks
May 29, 2026
Reply from Aptive Pest Control - Seattle
Thank you for bringing this to our attention, Cj. We’re sorry to hear you’re still seeing ant activity after having service for so long, as we understand how frustrating it can be when results don't meet expectations. We also appreciate you bringing your concerns about shoe covers to our attention. We understand the importance of keeping your home clean, and we’ll be sure our team has a reminder to wear those coverings. If you're open to it, we’d like the opportunity to learn more about your experience and review your concerns further so we can find a solution for the ant issue. Please email socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can take a closer look. We are here to help in any way we can!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Seattle
Hi Bill,
We really appreciate you taking the time to share this. It’s great to hear the communication, service explanations, and photos all helped make the experience clear and easy to follow, that transparency is something we really value at Aptive.
At Aptive, we aim to make sure everything feels fully handled and straightforward, so you always know exactly what’s being done for your home. Thank you for choosing Aptive, we truly appreciate your trust in us.
-Jasmine, Aptive Care Team
The person who did the service for me was Dillon.
The person who did the service for Aptive to my house Dillon and the 2 other guys who were there with him; did a terrific job. I am vey satisfied with the service. Thank you
May 28, 2026
Reply from Aptive Pest Control - Seattle
Hi Linda,
We really appreciate you taking the time to share this. It’s great to hear Dillon and the team delivered such a terrific experience and that you’re very satisfied with the service.
At Aptive, we aim to make every visit feel fully handled with care, teamwork, and attention to detail so you can feel confident your home is well taken care of. Thank you for choosing Aptive, we truly appreciate your trust in us.
-Jasmine, Aptive Care Team
Harley was the tech
Harley was the tech. I had 2 specific items I requested he check out. He took care of them fine and did provide photos of a the areas he covered.
June 3, 2026
Reply from Aptive Pest Control - Seattle
Hi Doug,
We really appreciate you sharing this! It’s great to hear that Harley was able to address your specific concerns and provide photo updates for the areas treated.
At Aptive, we’re big on clear communication and following through on what matters most to you, so it’s great to know that came through in your service. As always, we’ve got this handled when it comes to making sure your requests are taken care of and your home stays protected.
-Jasmine, Aptive Care Team
Explained a number of things about the…
Explained a number of things about the service and what he was doing. Very thorough!
June 2, 2026
Reply from Aptive Pest Control - Seattle
Hi Ron,
We really appreciate you taking the time to share this! It’s great to hear your Aptive service professional took the time to explain the service clearly and was very thorough in his work.
That level of communication and attention to detail is exactly what we strive for on every visit. As always, we’ve got this handled when it comes to making sure you understand the service and your home is cared for with thorough, reliable attention.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Seattle
Hi Zina,
We really appreciate you taking the time to share this! It’s great to hear your Aptive service professional checked in with you and provided polite, thorough service during the visit.
That kind of communication and attention to detail is exactly what we aim for every time. As always, we’ve got this handled when it comes to making sure your experience is clear, respectful, and your home is well cared for.
-Jasmine, Aptive Care Team
Everyone is very friendly and answer my…
Everyone is very friendly and answer my questions. Thanks for keeping the bugs and rodents away.
May 26, 2026
Reply from Aptive Pest Control - Seattle
Hi there,
Thank you for the great feedback! We’re so glad to hear our team has been friendly, helpful, and able to answer your questions, and that you’re seeing great results keeping pests away.
At Aptive, our goal is to make sure everything is handled with care, communication, and consistency so you can feel comfortable in your home. We truly appreciate you choosing Aptive and taking the time to share your experience.
-Jasmine, Aptive Care Team
Very polite and concerned about my…
Very polite and concerned about my property. Thank you.
May 29, 2026
Reply from Aptive Pest Control - Seattle
It's great to hear that you're satisfied with the treatment provided, MIKE SZYMONIK! Our goal is to provide the best service possible every time we're at your home, and knowing your needs are being handled with the high level of care you deserve means a lot to us. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
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