Banner for AQUALEX

AQUALEX Reviews 

108
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Water Utility Company
  2. also in
  3. Drinking Water Fountain
  4. Water Cooler Supplier
  5. Water Filter Supplier
  6. Water Purification Company

About AQUALEX

Written by the company

About us

AQUALEX specializes in drinking water systems and taps that supply perfectly filtered, cooled, sparkling and hot water whether you are at home or at work. Our water solutions combine innovation and design, tastefully bringing filtered drinking water into every environment.

Over ons

AQUALEX is gespecialiseerd indrinkwatersystemen en kranen die perfect gefilterd, gekoeld, bruisend en heet water leveren, zowel thuis als op het werk. Onze watersystemen combineren innovatie met design en brengen op smaakvolle wijze gefilterd drinkwater in elke omgeving.

À propos de nous

AQUALEX est spécialisé dans des systèmes d’eau potable et des robinets qui fournissent de l’eau parfaitement filtrée, fraîche, pétillante ou chaude, que ce soit à la maison ou au travail. Nos solutions hydriques allient innovation et design, apportant de l’eau filtrée de manière élégante dans tous les environnements.

Über uns

AQUALEX ist spezialisiert auf Trinkwassersysteme und Wasserhähne, die perfekt gefiltertes, gekühltes, sprudelndes und heißes Wasser liefern – egal, ob zu Hause oder im Büro. Unsere Wassersysteme verbinden Innovation mit Design und bringen gefiltertes Trinkwasser auf geschmackvolle Weise in jede Umgebung.

Written by the company

Refined taste
Premium water with a delicious taste, across a range of temperatures and textures.
Sustainable by design
Sustainable product, sustainable production, sustainable use.
Worry-free service
Our trained technical experts will install the tap, contact you proactively for maintenance and carry out repairs quickly in case of a fault.

Contact info

Lookbook AQUALEX

Explore our lookbook and get inspired by our drinking water systems.

4.2

Great

TrustScore 4 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(108)

100 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Exeprienced service

Elyse and Cherilyn were amazing to work with. We are very happy with their efforts and dedication to securing the best services for our guests. Their professionalism and support were greatly appreciated. Thank you both!

June 17, 2026
AQUALEX logo

Reply from AQUALEX

Thank you for your kind words! We'll gladly pass your compliments on to Elyse and Cherilyn.

Rated 3 out of 5 stars

Overall we are satisfied

Overall we are satisfied. But the soda water, aerated one is quite subtle. And it seems it can not be reinforced.

April 20, 2026
AQUALEX logo

Reply from AQUALEX

Thank you for your feedback! We will contact you to see how we can improve this.

Rated 1 out of 5 stars

By a Quooker and NOT an AQUALEX

This water system cost at least dubbel compared with a Quooker system. We had multiple malfunctions and worst of all is that it is not user friendly. The hot water volume flow is to low and not at 100c.

October 29, 2025
Unprompted review
AQUALEX logo

Reply from AQUALEX

Hi Bernard, thank you for sharing your experience. We’re sorry to hear it didn’t meet your expectations. We aim to provide high-quality systems. What you describe regarding malfunctions is not how our systems should perform. Our hot water is designed to reach up to 98°C, allowing safe and immediate consumption.

We will discuss your case internally.

Show reviews in all languages. (108 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look