Rude and unprofessional staff
I always bought my white goods from dalzelles but won't be back. I bought an under counter fridge freezer in June 2024 the thermostat had went because it is under a two-year warranty I contacted them.I was told i had to ring the manufacturers myself. Engineer came out five days later said he had to order the thermostat it took 18 days for dalzeals to eventually lend me a fridge but only because I told them the consumer rights act 2015 says that my contract is with them not the manufacturers next day they gave me a fridge almost 3 weeks without a fridge I kept ringing dalzeals and the staff were rude and unfriendly and not at all helpful they are very nice when you are buying but when there is a problem they do not want to help I would not recommend buying from here again








