Armstrongsgroup Reviews 

5
•
TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

5 reviews

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3.2

All reviews

(5)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Over promise, under deliver

In May 2026 Armstrong's Lower Hutt encouraged me to decide quickly after test driving a new EV, otherwise I'd be 'waiting until the July shipment' rather than getting one at the end of June. I confirmed within two days and paid the deposit. In the last week of June I called to confirm the date of delivery, having heard nothing more, and was told there was not a car for me and would not be until the end of July, or maybe there would, as someone else decided not to buy theirs, maybe they could change the registration and sell it to me, not sure how long this will take. Communication about this was poor and I rang repeatedly to find out what was going on but got nowhere. After repeated complaints they lent me a demo car, supposedly for a few days, which turned into 4 weeks! Finally my car arrived in NZ. I asked for a discount due to the inconvenience, mixed messages and outright disinformation, but was told this was not possible, although they would arrange a 'beautiful gift basket' to apologise. However, they did not. I have not been provided a receipt for my final payment, I've emailed asking for this but no reply. Armstrong's Lower Hutt: over promise, under deliver, don't reply to emails.

June 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Niro Wijekoon sale consultant for…

Niro Wijekoon sale consultant for botany branch. The person I highly recommend one of kind ❤️ n so warm welcome on our visit. He guides us the process for vehicle. And today we bot a vehicle. We have such a great experience with him five 🌟.
We recommends to family n friends.
Such nice person. Thanks so much really appreciated 😊 🙏 .

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Armstrong’s Auckland – Dishonest Sales Tactics & Hidden Costs

Avoid Armstrong’s Auckland – Dishonest Sales Tactics & Hidden Costs
If I could give zero stars, I would. My experience with this dealership has been a year-long nightmare. I purchased a brand new Leapmotor C10, and the lack of integrity from the sales team is staggering.

First, I was gaslighted about basic accessories; the car was delivered without mats, and I was told they 'would come later'—I chased for months - they are very good at making excuses. I was only given one key, and the dealership acted like they were doing me a 'favour' by ordering a second one that should have been standard.

Most shockingly, they charged me $499 + GST for a 'Wall Charger.' Every Leapmotor C10 comes with factory charging cables standard; I just noticed on an unsigned agreement they sent which means that - they essentially forced me to pay extra for equipment the car cannot function without. I brand new car had faulty battery and they took weeks to repair, then scratched my car and I had to fight so hard against gas lighting me that it again was my fault. Despite being promised a service plan at the time of sale, they are denying it exists and trying to charge me for my first annual service.

Check your contracts carefully—or better yet, go to a dealer that values honesty. Terrible customer service and a complete lack of after-sales support.
Do not buy from here.stay away.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

What a wonderful company Armstrongs…

What a wonderful company Armstrongs Aggregates is. Today one of their drivers pulled up to help me at roadside. I am a disabled driver and I unfortunately broke down and was trying to move my car solely to the side of the road to prevent any taffic jams. The driver got out and pushed my car with me in it and then asked if there was anything he could do to help. I had called the AA but I just wanted to say a big thank you to this driver, I just know his name to be Dave. People are so quick at giving bad reviews that good ones go a miss.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience with Armstrongs

A very large Armstrongs vehicle delivering aggregate to a neighbouring property decided to use the area outside my house as a turning circle. The track, verges and green area (which is, by the way, private property and clearly marked as a public bridleway on which it is a criminal offence to drive) were mangled by this juggernaut. My complaint to Armstrongs was met with evasion and obfuscation and an unwillingness to acknowledge responsibility in spite of clear CCTV evidence. For a company of Armstrongs size to behave in this shabby way speaks volumes about Armstrongs’ ethos and attitude. Customers should be aware (beware!) of what they can expect in the event of a problem with Armstrongs Group.

February 3, 2022
Unprompted review
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