ARS24 Reviews 

Plug and play system for my Cupra Tavascan. (Vw MEB plattform). Shipped to Norway and installed by myself. Everything went smooth.

Very disappointing experience with ARS24 GmbH.

My total order was around €650, including multiple speakers and an Audison Prima APBX 10 DS. After waiting to have everything professionally installed, the installer immediately identified that the subwoofer was faulty. The woofer assembly visibly moves within the enclosure and rattles under bass, something that clearly should not happen with a brand-new product.

I provided clear video evidence of the issue, yet instead of taking responsibility for supplying a defective product, the response from this company has been extremely rude and dismissive. Communication has been blunt, unhelpful and completely lacking in basic customer service.

Despite the fault being obvious from the start, they insist that I must pay international return shipping before they will even inspect the product. This goes directly against EU consumer protection law, specifically Directive (EU) 2019/771, which states that remedies for defective goods must be provided free of charge to the consumer.

As someone who has already spent hundreds of euros on the order and additional money on professional installation, this situation is extremely frustrating and unacceptable.

If this matter is not resolved properly, I will have no option but to dispute the payment through my bank as a chargeback and escalate the matter through the relevant EU consumer protection channels.

At this point I am left with a faulty product, wasted installation costs and a very poor experience dealing with this company. Based on this experience, I would strongly advise others to think carefully before purchasing from this retailer.

I bought a kit with amplifier and woofers for my Dacia Jogger. In the end, I got what I expected: an extraordinary sound with good bass. Installation was easy thanks to the detailed videos they made available. I would like to thank you for all the support before, during and after the sale. When a small problem arose, they responded immediately and helped solve it. Excellent products, top service, Top team Would buy again.

Great stuff, shit service. I ordered the Sound Up system for my i30n.
Great speakers, amp,...
But there was no way I could lead the powercable in to the engine bay. So I contacted ARS24 where I bought all my stuff, and the answer was 'sorry we don't know'.
Second problem was that the speaker cables that come from the unit are too short. I contacted ARS24 again for extension cables, the answer was simply 'sorry we don't have'.

Bought a Dension DAB+ to my BMW5'er. The firmware had to be updated and Peter from Verkauf answered my Servicedesk questions the same day I asked for help.
Everything works as promissied on the videoes on there homepage.
A+++++ from Denmark

Delivery deadline could not be met and it was very important for me, a faster response that the deadline could not be met would not have hurt. Cancellation went quickly therefore 2 stars

Super service that they have a complete set of speakers for my Jimny :-) The prices are fair, it easy to order, and the delivery went smoothly :-)

Have made a few purchases from here. They have always been cheaper than UK prices even with postage. Friendly, helpful and patient. Best audio shop I have purchased from so far.

ARS24 is the best

These guys are shipping even outside of EU(Serbia in my case + VAT free) and providing awesome support(even for non German speakers like myself). I had some troubles with installation of Alpine x702d-A4 but Sir Caner from ARS24 crew helped me out.

Many thanks and will definitely shop again,
Nikola

Great Service

ARS24 gives the best prices along with newest models of car stereos. I am very satisfied with their delivery time and constant communication about my order. Highly recommend!

if you want to update the sound of your car

the only choice is ARS24 !!

!!! highly recommanded !!!

Transaction went smoothly, I ordered a car radio. It took 6 working days to arrive in Dublin which is good. Good price, nice and easy ordering system. I can fully recommend this shop!!!

It was easy to find the right products in the online shop. Good possibiliteis to choose from budget or high end products. Prices are fair. Shipping costs OK, shipping time OK.
Also the instruction videos and promotion videos are great.
Will return to ars24.de when I need other car-fi accessories.

Really quick service! Replyed instantly when i had sone questions regarding installation and tje speak english + their prices is awesome compared to Denmark!
Would recommend this place to everyone :)
Will forsure order here again.

Everything went fine - Fast and easy!

I Recommend!

I bought a caraudio from ARS24 and I only have good things to say. I live in Sweden and it all worked out just as simple as ordering from a Swedish company. Fast delivery with UPS - to the door!
I give them A+++!