artonwords.com Reviews 

21
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TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

21 reviews

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2.5

All reviews

(21)

15 reviews in the last 12 months

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Rated 3 out of 5 stars

Beautiful products, slow delivery and customer service.

After a month with no update on my order, and after seeing multiple people say this website was a scam, I reached out to the company twice via email. They did not directly reply to either email, but after the second one, I did get a separate shipping notification. My artwork arrived about a week later in good condition. I wonder if they might be very behind on orders and just lack customer service?

November 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Still not shipped after 20 days and zero customer support!

I placed my order 20 days ago but my package has still not been shipped. I have tried reaching out to Art on Words multiple times on multiple platforms to get an update, but they completely ignore all of my inquiries. No reply, no update, and no product.
Very disappointed with the lack of customer service. I strongly advise against buying from this shop. Avoid!

October 17, 2026
Unprompted review
Rated 1 out of 5 stars

Scam website.

Scam website.
They seem to have been legit a few years ago, but they do not ship anything now.
They take your money but never send any product, and they do not respond to emails or messages on their social media accounts, so it's impossible to get a refund.

August 23, 2026
Unprompted review
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Rated 1 out of 5 stars

It’s all a scam

I ordered a beuatiful poster. I didn’t get any poster. I made several attempts to contact the company via e-mail and social media. No answer. WARNING! IT’S ALL A SCAM!

July 5, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I've ordered a print two weeks ago and received no shipment email or any other meaningful update, even though it should have only taken 1-3 days. I've tried to contact them multiple times with zero response. Honestly awful.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. More than two weeks after placing my order, I still haven't received any shipping confirmation, tracking number, or meaningful update. Customer communication has been non-existent, leaving me with no choice but to chase information myself.

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

No product and no response.

I'd been admiring their work for a while and bought 4 pieces when they had a sale. After receiving no updates or tracking information I emailed to follow up. It's been over 2 weeks and no response. I'm seeing similar complaints from other customers and will be filing a charge back with my bank. AVOID.

April 11, 2026
Unprompted review
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Rated 4 out of 5 stars

Bumpy road to nice prints

Unfortunately I got scammed too and lost 100EUR. Pity that Instagram allows those f"@&) to advert. Be careful!

EDIT: After a bit of emailing and nagging and contacting the artists who collaborated with this company I received the prints and they are nice. I am. not sure if I would have received them if it had not been for my intervention but I feel it is correct to change my review. I am sorry that others did not receive their prints. I hope this business will improve their customer service and get back on track.

October 29, 2025
Unprompted review
Rated 4 out of 5 stars

End good, all good.

Unfortunately I also got scammed by this company. Ordered, never got shipped or delivered. No response via email or socials. Please be smarter than I was!

EDIT: They responded via socials a week later. I got my order delivered today, three weeks after the initial order. They explained they have had technical difficulties. Hope they get back on track!

October 30, 2025
Unprompted review
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Rated 1 out of 5 stars

A Scam

A Scam. I placed an order, the order never arrived or was even shipped and all of my emails were completely ignored. Avoid unless you want to be robbed.

Wish i'd looked on trust pilot first and seen this is what they do.

September 23, 2025
Unprompted review
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