Art Storefronts Reviews 1,805

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and expertise, highlighting the exceptional support received. Many found the website intuitive and easy to set up, appreciating the comprehensive training videos and resources that contribute to a smooth user experience. The customer service is frequently described as outstanding, with prompt responses and a proactive approach to assisting users. However, some people were dissatisfied with the lack of direct phone support for customer service, finding it difficult to reach a human for non-automated assistance. A few also mentioned issues with communication, unfulfilled promises, and a perceived lack of support for specific technical problems, leading to a stressful experience for some.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the staff's helpfulness, patience, and... See more

Website

Consumers generally express satisfaction with the website experience, often praising its beautiful design,... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent and terrific... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and kind service,... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the setup process smooth and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With ArtStorefronts, you have more than a website, you have a whole sales and marketing team behind you. They have schedules for you to follow on holidays, webinars Monday through Friday and they'r... See more

Rated 5 out of 5 stars

Have had a great experience setting up our new gallery storefront. Very happy to have found an online platform that supported our goal as a collective of artists. The training videos and wealth of inf... See more

Rated 5 out of 5 stars

I was a stage where I was actually thinking of walking away from my art but thanks to all the help and expert advise from art store fronts I am entering into a new phase of becoming a full time artist... See more

Rated 5 out of 5 stars

I am very happy with website. If you are a bit knowledgeable about computers you can follow along fairly easily with the setup procedures and video tutorials. There were few minor issues with the tut... See more


Company details

  1. Online Marketplace
  2. Media Company

Written by the company

Everything you need to start, run, and grow a successful art business. Get FREE website setup with FREE website management for life, and FREE Social Media Help. You create, we do all the technical stuff that makes it sell.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Art Storefronts: A Great Service for Artists

I have been with Art Storefronts for several years. And I’ve always been very very pleased with the help this company offers. From technical support to marketing “how to’s’“ Art Storefronts gets my highest recommendation. They have a wonderful platform and they have wonderful people working for them. This company is just plain wonderful! If you’re thinking about marketing online, I suggest you start with Art Storefronts—the kind and supportive experts for artists.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Total waste of time and money. Don't expect any support.

They are very persuasive at getting one to sign up. But from then I struggled for close to a year to get support other than from bots sending me to the same complex written support pages again and again. No email is monitored by humans. I could not even close the account when I tried. They even sent me SMSs on my phone, from Mary. Mary, it turns out, it just another bot. I consider them to be dishonest. A total waste of time and money.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst service to the artist…

This is the worst service to the artist when you want to get signed into the artist site. However their product is outstanding, their automated marketing is unbelieveable. Their training and education you can not beat. I have been very happy till two days ago... I cant get a hold of anybody they all disappeared even the training to day the host never signed in. Did they get bombed???

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience

I had a wonderful experience working with Micheal. He was very prompt with his meetings with me and gave me all the support I needed in setting up my website

May 14, 2026
Unprompted review
Rated 4 out of 5 stars

Not just building a website!

Set up went smoothly, kind service, help is all around, there are so many features to help you as an artist. It is not only building a website, but give you all the opportunities to grow as an artist, through courses, trainings, features etc.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing customer service

I signed up for Art Storefronts years ago, but I don't use it anymore. They charged my account $600 without warning this year.
I called the number on their site, but the only person I could reach was in sales. No customer service department by phone.
I emailed customer service. The rep agreed that if I had known to reach out a day before the charge, they would have not charged me. Instead, they canceled my NEXT payment (12 months later) and said I have one more year to use a service that I don't use.
If they offered a refund, it would be fine. But I will never use the platform and can't recommend this company.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

With ArtStorefronts

With ArtStorefronts, you have more than a website, you have a whole sales and marketing team behind you. They have schedules for you to follow on holidays, webinars Monday through Friday and they're constantly coming up with new ideas to inspire and help you sell.
Tech team has been fantastic and so understanding- I'm a dinosaur, years past growing up with computers and they keep my freak-outs to an absolute minimum!
And the podcast- who doesn't love Patrick?! Informative and awesome fun to listen to.

May 1, 2026
Unprompted review

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