AS Übersetzung Reviews 42

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

42 reviews

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Rated 1 out of 5 stars

Apostille for German document issued in Tunisia

I ordered an apostille for a German police record, but the one I received was issued in Tunisia, not Germany. This makes the document invalid for my needs, as apostilles must come from the country where the document originates (Germany).

When I asked for clarification, the only response I got was "Don’t worry about it"—with no legal justification or solution.

Key issues:
❌ Apostille issued in the wrong country (Tunisia instead of Germany).
❌ No valid explanation or legal basis provided.
❌ No offer to correct the mistake.

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Run as long as you can

The only positive I can say is that the communication was good. Besides that the experience was horrible. We had to get translations for two USA Birth Cerificates and one Marriage Certificate - basically nothing too complicated and very straight forward. The translations were received within the promised 48 hrs time frame, but the quality of the translations was at the level of a 3rd grade student. It seems that they ran it through Google translate without any quality check. When I reached out to them they asked me to make the corrections in the PDF. So I basically had to do the work for them. Even with the corrections I had provided, it took 2 more attempts to get everything right - absolutely pathetic. Secondly, the German authorities may not necessarily accept the electronic translations that AS Uebersetzungen provides. They charged me additional EUR 15 for the originals, which till today I have not recieved (it's 2 weeks now), and the communications has broken up. They are not responding to my emails anymore. I guess they have my money and now don't care.
**Update 8/22/2024**
The original documents finally arrived - they were sent from Tunesia! I leave this to our interpretation - I have my theory.

The second update is that AS Uebersetzungen reached out to me and asked me to take down my review for 50% discount towards future services. First of all, i am not corrupting my self as my review is truthfully, and secondly, why would I use their service again anyway? I ended up having my docs translated again by another translation service for the same money, but in superb quality.

July 16, 2024
Unprompted review
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Rated 5 out of 5 stars

This was the best service I ever had.

This was the best service I ever had. They are quick and professional. I highly recommend AS Übersetzung.

July 22, 2024
Unprompted review
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Reply from AS Übersetzung

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie mit unserem Kundenservice und den Preisen zufrieden waren. Wir freuen uns darauf, Ihnen auch in Zukunft zu helfen.

Rated 5 out of 5 stars

Thank you for the quick response and…

Thank you for the quick response and wonderful service. I am so impressed how quickly and efficiently the translation was done.

July 17, 2024
Unprompted review
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Reply from AS Übersetzung

Dear Anagani, Thank you for your positive review, we are more than happy to hear that you are satisfied with our service.

Please do not hesitate to contact us for your next translations, we will be more than glad to serve you.

Rated 4 out of 5 stars

ENG-DE translation+Shipping

I ordered a translation+Shipping. For the latter I paid 15€. It took about 10 working days for the letter to get here. I would kindly advise to work out on shipping service more if possible.

May 13, 2024
Unprompted review
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Reply from AS Übersetzung

Dear Ri,

We appreciate your feedback and would be glad to work on your advice.

We look forward to your further translation demands and the opportunity to retest our shipping service.

Rated 5 out of 5 stars

There were very quick and efficient

There were very quick and efficient. When there were questions, there answered them ride away.

Can only recommend!

July 4, 2024
Unprompted review
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Reply from AS Übersetzung

Dear Victoria, Thank you for your positive review, we are more than happy to hear that you are satisfied with our service.
Please do not hesitate to contact us for your next translations, we will be more than glad to serve you.

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