Reply from A.S Auto & Machinery
Hello,
We are very sorry to read your message and we take such claims very seriously.
However, we are unable to identify your order or any correspondence matching the details you provided. We would like to investigate this properly and resolve the situation, but we need more information from you in order to do so.
Could you please provide:
Your order number or invoice reference
The email address used for the purchase
The payment confirmation or transaction proof
Any messages exchanged with our team
Without these details, we cannot verify the case in our system.
We are an active and legitimate company and we always respond to our customers. If something went wrong, we genuinely want to investigate and fix it, but we cannot do this based on an anonymous review alone.
Please contact us directly so we can resolve this as quickly as possible.
Thank you.