Aselevate Reviews 

61
•
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently appreciate the smooth ordering process and the helpful tracking updates that keep them well-informed about their package delivery progress from dispatch to arrival. Consumers often find the items visually appealing, noting that the physical goods comfortably match their initial expectations for design and overall aesthetic quality. Some reviewers were not happy with lengthy shipping delays and unexpected product differences compared to promotional images shown online. Additionally, a few buyers experienced significant difficulties trying to secure proper refunds or satisfactory resolutions when addressing various customer support issues.

What people talk about most

Product

People report ambiguous experiences with product, as some consumers highlight well-made and versatile items... See more

Quality

Customers had ambiguous experiences with quality, as some reviewers praised items for being well made with... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising quick shipping and helpful... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as while some consumers praised the helpful... See more

Refund

Customers consistently note negative experiences with refund policies, expressing extreme frustration over... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I eventually received my order; however it took over two weeks to arrive. The shirt is cool but the screen printing seems a little low quality. I suppose you can’t expect too much from and Instagram... See more

Rated 3 out of 5 stars

The Adams time chart took 6 weeks to arrive and was suffered irreparable damage due to the poor packaging. I have complained and was offered $4 and then $7 usd as compensation. The time chart is ruine... See more

Rated 3 out of 5 stars

I really like the shirt, but they run small and I wished I knew prior to purchasing it because I would have gotten an XL instead of a large.

Rated 3 out of 5 stars

dislike because it's too small what i expected my concern is it would be large and that i can use for large canvas atleast 24“/36” canvas


Company details


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2.9

Average

TrustScore 3 out of 5

61 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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2.9

All reviews

(61)

61 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought a RV door lock for my trailer

I bought a RV door lock for my trailer, it doesn't fit my trailer.
I asked to return this lock they offered money off of the purchased price.
$10.00 off and now they are at $31.00.
I just want a refund and return the lock.

Mark Haddad

October 18, 2026
Unprompted review
Aselevate logo

Reply from Aselevate

Dear Mark Haddad,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@aselevate.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

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Rated 1 out of 5 stars

I purchased a lock from this company…

I purchased a lock from this company back in August here it is October still haven’t received it been in contact with them in the beginning. All they would tell me was to check my local post office. Post office couldn’t find the tracking number when I got to looking the package left and went back to the same facility 3 to 4 times have contacted them again wanting a refund then they wanted to charge me a shipping fee to send me a package that I had already paid for that never I never received then they wanted the correct mailing email phone number the whole 9 yard went back and looked at my invoice it was all perfect. I wouldn’t recommend this company to anyone. Worst customer service people I have ever dealt with. I’m still trying to get a refund instead of giving me a full refund. They’re wanting to take out a shipping fee. Please stay away from this company. Please read the reviews before you ever think about ordering anything from this company

August 13, 2026
Unprompted review
Aselevate logo

Reply from Aselevate

Dear Doug Daniel,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@aselevate.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

I ordered handmaid crochet flower tote…

I ordered handmaid crochet flower tote my first order arrived after over 4 weeks but my second order which was ordered immediately after first order to get discount offer, I never received the item! After many back and forth emails with customer service, I have still not received any satisfactory answer. They are making me runaround for their responsibility!
I disputed the charges for the second item !

August 24, 2026
Unprompted review
Aselevate logo

Reply from Aselevate

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@aselevate.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 5 out of 5 stars

Perfect Purse for Everyone

I received my bag quickly and had tracking information so I knew when to expect it's delivery. I ordered the beige bag with Navy flowers. The bag is well made and the perfect size to hold all my essentials, but not oversized. It came with an adjustable web strap in beige
making it extremely versatile providing length options from crossbody to shoulder to a shorter hand held style. It also included a cord that had a matching crocheted flower on one end and a tassel on the other which I attached to the metal hardware and it gives it a fun, unexpected touch. The purse is perfect for me. I loaded all my stuff with enough room to locate what I was looking for without it being cramped or things piled on one another. It is not bulky or heavy. It has a hidden snap closure at midpoint of the opening and does not have any pockets or compartments. It is sturdy without being bulky and cumbersome. I am very happy and envision using it often.

August 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Fabulous customer experience

Not realizing that the item was coming from Italy when I placed the order, I loved how I was updated regularly regarding the delivery. The item itself is BEAUTIFUL! The fabric is soft. The colors are vibrant!!!

July 30, 2026
Unprompted review
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Rated 3 out of 5 stars

It took forever for the product to get…

It took forever for the product to get here. It was not exactly as it looked in the picture. The colors appeared to be bright and cheery. They were not. Sunflowers not bright at all. There is only one snap in the middle of the purse...and the material is not sturdy at all. It would be easy for someone to steal out of this bag.

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

Overall experience wasn't good

Overall experience wasn't good. The shipping took nearly a month. The product looked great in the ad. I finally got them solar charged and put on my fence. What a disappointment. In the ad the decorative light looked to be about 3 feet in diameter, in reality not even 6-9 inches. In order for the solar plate to be charged, I've had to take out the "lid" and lay it down in the sun to charge. It was a waste of $55.00.

July 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick delivery

Quick delivery! The tote is even prettier in person. Well made, two handles, substantial material. I would definitely recommend it to anyone! I ordered the tan and white because I wanted a neutral color, but they are all perfect!!

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Such a cute purse

Such a cute purse! Looks exactly how it was represented. I only wish that it had some instructions on what to use the shorter handle for and how to attach the daisy that's on a string to the purse. Other than that, it's super cute and I can't wait to use it. It was delivered in an okay amount of time considering it came from Finland! It was packed well and no damage upon receipt.

July 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Buyer Beware

Buyer Beware, took almost a month to ship a flag hood cover for my vehicle. Had I known upfront would not have ordered. Support stated it shipped from Italy to the US. But when I recieved it, came from a personal address in New Jersey and was packaged like a child did it..essentially a zip lock bag inside of a mailer package that was practically destroyed. But wait, there's more...the product was comically bad..like someone had printed a flag on a fitted bed sheet..and came nowhere near fitting my vehicle..also there was no clips or straps included as advertised. Now I keep getting emails after I complained wanting various sku numbers and way bills and invoices that don't exist. I have no doubt that this company is a scam and I will not be refunded for their garbage.

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

This company is horrendous

This company is horrendous.
I ordered something 2 months ago and still nothing. I have contacted the company - there response was “wait 2 days and we will come back”. It’s nearly 2 weeks!
Block this company and don’t buy anything from them. You don’t get your orders.

July 22, 2026
Unprompted review

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