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The ASH - Das American Steak House zelebriert Essen und Trinken als gemeinsames Erlebnis und bringt dafür erstklassige Steaks, Burger & mehr mit coolen Drinks zusammen
Hahnenstraße 37, 50667, Köln, Germany
2.7
94 reviews
No history of asking for reviews
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The Ash Hahnenstrasse KOLN.We are served by an arogant waiter ( bold guy with lot of bracelets ) he was so unfriendly and an ashole, he tried to steal from us because we didn't gave him a tip. Why a tip, if service was very bad and quality of the meat was very poor. This was last time in this restaurant.Better spent your money somewhere else.
What a disaster. Our group of 80 people had agreed on a fixed menu months in advance, with an average price of €22 per dish. But what we got was far from that... I waited 1.5 hours for my meal—and I was lucky, because others had to wait even longer! On top of that, there was only one vegetarian option.
Then came the bill. Not only were we charged for tap water we never ordered, but sides like potatoes and gravy suddenly turned out to be extra. We ended up paying at least €8 more per person, which adds up to over €600 in outright rip-off! And as if that wasn’t bad enough, there were items on our bill that we never ordered.
To make matters worse, the cashier was completely incompetent. My order had to be re-entered three times, as if she didn’t know what she was doing. It all felt very suspicious, like I was being forced to pay without anything actually being deducted from the bill.
And the cherry on top? The next day, multiple people in our group suffered from stomach problems. Apparently, food hygiene is not a priority here.
This restaurant is a DISGRACE. Deceptive practices, terrible service, and possibly unsafe food. Save yourself the trouble and go somewhere else!
Mediocre service, rather small food and then an attempt to rip me off with the change
Good service, friendly and nice waiters. Thank you for the dinner and dessert!
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