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2.5
6 reviews
No history of asking for reviews
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Ordered a product, got a DHL tracking link but status remain just that the order has been created, no updates for over 10+ days.
Costumer service astrial is absolutly rock bottom, if possible even deeper that bad. Asked them if i was talking to a robot, the response... if i am an alien.
Seem a scam, asking for a refund. Handed it over to my legal insurance to take steps towards this company.
it's been 18 days and I haven't received the product and it says it will take 5-10 days
Quality is really very good compared to other manufacturers.
Ordered the Homestar Flux and some additional Disks
Delivery to Germany as fast as promised (1-2 days)
I didn't get an automatic Email confirmation, but the support responded within hours to my request.
Good quality products and I especially like the Astial Disks with additional Scenic layer
Fast delivery and excellent costumer service! I will order Lenses from them again!
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