Astrofat Shop Graffiti Online Reviews 

110
•
TrustScore 4.5 out of 5

4.6

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Company details

  1. Art Supply Store

Information provided by various external sources

ASTROFAT nasce con i graffiti e per i graffiti writer. Lo scenario Italiano e mondiale è in continua evoluzione. Street Art e graffiti sono sempre più forme d'arte apprezzate e accettate, ma il nostro spirito è quello di rimanere attaccati alle origini. Abbiamo deciso di selezionare i migliori brand e i migliori prodotti, per garantire un'ampia scelta e varietà di modelli e colori, mantenendo i prezzi più competitivi sul mercato. Bombolette spray ma non solo, anche marker ad inchiostro e acrilici, sketchbook e vernici. Oltre ad accessori, abbigliamento streetwear, snapback, zaini e protezioni.Vantiamo già molte collaborazioni importanti con marchi specializzati come Loop Colors, Daycolors, Ironlak, Mr Serious, Dolly Noire, Dope Cans, GraphMaster Marker, e rimaniamo sempre alla ricerca di nuovi prodotti. Collaboriamo attivamente anche a molti progetti di StreetArt con associazioni e comuni, per spingere e sostenere i graffiti e l'arte urbana in generale.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

110 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(110)

72 reviews in the last 12 months

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Rated 3 out of 5 stars

Alles bestens...

Alles bestens geklappt, nur leider hat die Kommunikation sehr lange gedauert bis sich jemand gemeldet hat. Habe erst für einen falschen Artikel bekommen 👍 am Ende alles gut...

Everything went perfectly, but unfortunately, it took a very long time for someone to get back to me. I initially received the wrong item 👍 but in the end, everything was fine...

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

I am still waiting for the delivery of…

I am still waiting for the delivery of my order after more than 4 months.

Despite several follow-up emails (around ten) sent to the store, I have not received any response from them to this day.

The delivery tracking indicates that the package was supposedly delivered, but I have never received this item.

The complete lack of response from customer service is particularly concerning and makes it impossible to resolve this issue.

At this point, I unfortunately cannot recommend this store, especially due to the lack of customer support and follow-up.

January 14, 2026
Unprompted review
Astrofat Shop Graffiti Online logo

Reply from Astrofat Shop Graffiti Online

We are genuinely sorry for the significant inconvenience you are experiencing and fully understand your frustration. However, we would like to clarify the situation in the interests of transparency for you and our readers.

Despite our repeated reminders and the filing of an official complaint, the courier GLS maintains that the parcel was delivered correctly according to their tracking systems. For this reason, the carrier has officially refused any form of refund, unfortunately preventing us from proceeding otherwise at an administrative level.

We apologise if you have felt a lack of support: resolving discrepancies between the courier’s claims and the customer’s findings is a complex process that requires significant time, often dictated by the carrier itself.

We invite you to write to us one last time at info@astrofat.it, so that we can work together to find an amicable solution, despite the courier having closed the case.

Kind regards, Astrofat Team

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