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AsWeMove Reviews 

623
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 600 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredible comfort, exceptionally soft fabrics, and vibrant colors of the apparel. People also love the helpful customer support team and the remarkably smooth online shopping experience. Buyers appreciate how well the merchandise holds up and how great everything fits when chosen correctly. However, some customers also noted occasional problems with unexpected shipping delays or missing package items. A small group of people were dissatisfied with the restrictive return policies and inconsistent sizing charts. Others mentioned that certain designs experienced seam separation or pouch fit issues over extended use.

What people talk about most

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the super soft, thin... See more

Customer service

Consumers find customer service to be positive, highlighting quick response times and helpful support agents... See more

Order

Customers had ambiguous experiences with order processes, noting that navigating the website is quick and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the products are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic barely there feeling. Flat seems and airy fabric are amazing. I tried going back to an heavier fabric underwear and the difference is even more noticeable. Tried some of the popular mod... See more

Company replied

Rated 5 out of 5 stars

This is one of those standout business run by a rare group of inventive entrepreneurs. They re-thought an everyday product and elevated it to something mere mortals could not imagine, I’ve followed... See more

Company replied

Rated 5 out of 5 stars

I love the frequent color drops and the color drop promotions when released. Makes the underwear more affordable. Super comfortable, love the Dominate line the best for its long lasting/ all day suppo... See more

Company replied

Rated 5 out of 5 stars

AsWeMove make great base layer t-shirts and underwear. Some of the underwear have come apart at the seams for me. I have taken to washing them on gentle, cold water, and air drying (which is quick). T... See more

Company replied


Company details

  1. Underwear Store
  2. also in
  3. Activewear Store
  4. Clothing Store
  5. Men's Clothing Store
  6. Sportswear Store
  7. Sportwear Manufacturer

Written by the company

AsWeMove creates next-generation essentials designed for movement, comfort, and durability. Every piece is engineered to feel weightless while delivering consistent support, wear after wear. We focus on refined design, high-performance materials, and customer support that stands behind every product.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

623 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(623)

616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are Great

They are Great, Is good experience they attended fast and give you the best option

November 12, 2026
Unprompted review
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Reply from AsWeMove

Thank you, Javier.

Rated 5 out of 5 stars

A MUST-TRY SOCK! 🧦

OMG! My husband absolutely SWEARS by the As We Move socks! We just purchased a dozen pairs, and he's convinced I need to try them too! 😍

If you're a fan of no-show socks, you seriously need to give these a try, or you're missing out! My hubby is officially hooked! 🙌

October 19, 2026
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Reply from AsWeMove

Thanks so much, we love the feedback.

Rated 5 out of 5 stars

Great product with excellent Customer service.

Easy to Order. Excellent Customer Service. Top quality apparel. Good fit and feel. I wish there was more of a pouch but they do expand with your body and every stays in place. Great product!

October 19, 2026
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Reply from AsWeMove

Thanks so much, James.

Rated 1 out of 5 stars

material irreparably stretches immediately

they feel really nice out of the packaging and upon first wear but pretty much immediately the material begins to stretch and doesn't hold anything in place. a pretty major design flaw that makes them not worth purchasing at all.

November 4, 2026
Unprompted review
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Reply from AsWeMove

Hey Gus. Thank you for sharing your experience. We're genuinely sorry to hear that the material began stretching so quickly and failed to provide the support and containment you expected. Our products are designed to adapt to your body while maintaining their comfort and fit, so we understand how disappointing it must be when that performance doesn't last beyond the first few wears.

We take concerns about fabric elasticity and durability seriously, and we'd appreciate the opportunity to look into this further. Please reach out to our Customer Experience team at **support@aswemove.ca** with your order details so we can review your experience and explore an appropriate resolution. We appreciate your honest feedback and the opportunity to address your concerns.

Rated 5 out of 5 stars

Love the fit and feel of the Dominate…

Love the fit and feel of the Dominate and Recover line of the Trunks. And customer support was awesome in resolving a size replacement for me. They are saved in my Bookmarks!

November 7, 2026
Unprompted review
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Reply from AsWeMove

Thanks a ton. We appreciate you, Bart.

Rated 4 out of 5 stars

Unfair to have to pay in american dollars!!!

Your products are fantastic. Very comfortable.
The response Kenneth gave was fine but I'm not impressed that we're now paying in american dollars.That makes purchasing from you completely unaffordable. By the time I've paid the exchange rates I'm paying 1.5 times the amount.
I'm just NOT going to do that.

November 9, 2026
Unprompted review
AsWeMove logo

Reply from AsWeMove

Hi Del, thank you for your honest feedback and for your kind words about our products. We're grateful to hear that you've enjoyed their comfort and quality. We also completely understand your frustration regarding our pricing in USD, particularly as a Canadian customer. While Kenneth previously provided some clarification about this change, we recognize that understanding the policy doesn't make the additional cost of currency conversion any less frustrating.

We're genuinely sorry that this change has made our products feel financially out of reach for you. We value our Canadian customers and never want pricing to become a reason someone feels they can no longer enjoy AsWeMove. Your feedback is important, and we'll be sharing your concerns with our leadership team as we continue evaluating the customer experience across our markets.

Thank you again for your previous support and for taking the time to share your perspective. We sincerely appreciate it.

Rated 5 out of 5 stars

The product i bought did not fit the…

The product i bought did not fit the way i had anticipated. I mentioned that to Kenneth
who offered me a store credit which i never expected. The material is incredibly sensual and feels like you’re wearing nothing at all. I would recommend everyone owning at least one pair as the long briefs were beyond my expectations and feel incredible. The fact that the email was responded to immediately shows the dedication and commitment to excellence unlike anything i received from a company before. Thats what really surprised me the most not the store credit but the sincere interest in my level of satisfaction and experience because thats what wearing these underwear is its an event i can't describe the sensual nature out of this world. I will try every pair of boxer type style they make. I do not have a perfect build which many of the style are designed for in my opinion. Again my deepest respect to Kenneth and his professionalism a unique individual with a deep vested interest in others concerns. What a rare altruistic find !
.

November 9, 2026
Unprompted review
AsWeMove logo

Reply from AsWeMove

Thank you so much for taking the time to share such thoughtful feedback! We're thrilled to hear that, despite the initial fit not being quite what you expected, Kenneth was able to turn your experience into such a positive one. We take great pride in providing genuine, attentive customer service, and your recognition of Kenneth's professionalism and care means a great deal to us. We'll be sure to share your kind words with him! We're also delighted that you're enjoying the unique comfort and feel of our products. We appreciate your willingness to explore more of our styles and look forward to helping you find even more favorites. Thank you again for your trust, support, and incredibly kind words!

Rated 5 out of 5 stars

When I mis-ordered..

When I mis-ordered, this company went above and beyond to make sure I got the proper sizing, fit and product that I needed. Their customer service was maybe the best I've seen. I will continue to buy this great product from this great company. I've now ordered three separate times. Most comfortable underwear I've ever had.

November 5, 2026
Unprompted review
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Reply from AsWeMove

Thank you so much for sharing your experience and for continuing to choose AsWeMove! We're glad our team was able to help you find the right size, fit, and products for your needs. Providing thoughtful, personalized customer service is something we take great pride in, so your kind words mean a lot to us. We're thrilled to hear you're loving the comfort of our products, and we truly appreciate your continued trust and support!

Rated 5 out of 5 stars

AsWeMove became my favorite brand…

AsWeMove became my favorite brand quickly.
The product is exceptional and can’t be matched!
I accidentally ordered the wrong sizes the last time I placed an order.
I reached out to the customer service team and KJ responded, what felt like almost immediate.
His consideration was evident and his solution was great. I wasn’t expecting really much at all and was ready to accept my error and Move on.
Moving on is what I’m doing,
ONLY with AsWeMove!
The product is Amazing and the customer service is exceptional!

October 28, 2026
Unprompted review
AsWeMove logo

Reply from AsWeMove

Hi Daniel. Thank you so much. We appreciate the kind words re: KJ and everything else.

Rated 5 out of 5 stars

Communication and response is…

Communication and response is exceptional. Great experience!

October 19, 2026
AsWeMove logo

Reply from AsWeMove

Thank you so much for your kind words. We're thrilled to hear that our team's communication and responsiveness made your experience such a positive one. Providing thoughtful, attentive customer care is something we take great pride in, and it means a lot to know we're delivering on that commitment. We truly appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fantastic barely there feeling

Fantastic barely there feeling. Flat seems and airy fabric are amazing. I tried going back to an heavier fabric underwear and the difference is even more noticeable.

Tried some of the popular modal fabric with pouch vendors and they were heavy with beefy seams. Totally different feel. Not for me.

I’m on 5 years or so and still satisfied.

October 19, 2026
AsWeMove logo

Reply from AsWeMove

Thank you so much for your thoughtful review and for being part of the AsWeMove community for nearly five years. It means a lot to hear that the lightweight, barely-there feel and minimal seams continue to make such a difference in your everyday comfort. We love that you've experienced just how unique our fabric feels compared to traditional underwear. We're grateful for your continued trust and support, and we look forward to keeping you comfortable for many more years to come.

Rated 5 out of 5 stars

they are extremely comfortable

they are extremely comfortable. they were exactly what i was looking for and changing completely over to them.

October 19, 2026
AsWeMove logo

Reply from AsWeMove

Thank you so much for sharing your experience. We're thrilled to hear that you've found exactly what you were looking for in AsWeMove. Knowing our products have made such a difference in your everyday comfort that you're making the full switch means a lot to us. We truly appreciate your support and are excited to be your new go-to for comfort.

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Responsive and helpful.

November 6, 2026
Unprompted review
AsWeMove logo

Reply from AsWeMove

Thank you for your kind words. We're so glad our team was able to provide the prompt, helpful support you deserve. Making every interaction a positive and seamless experience is incredibly important to us, and it means a lot to hear we delivered. We truly appreciate you taking the time to recognize our team and share your experience.

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