AuntieRues Reviews 

I was a little confused with the ordering options. Was really planning on one board, but saw the 3for2 offer. There were size options for 2 boards, but did not see a choice available for the 3rd board. So figured the third was either going to be another large or smaller. But then when reviewing the summary the total was over $300. Figured the single board price was $90, x2 would be $180 and third was supposed to be free. Had some difficulty with the transaction as well, but don't know if that was because my card initially declined the charge until I indicated it was valid. Nothing showed on the order or shortly after that the transaction went through but I decided to wait before going back through the ordering process because I did not want to receive two different shipments. Good call on my part!

My cutting board allows me not to worry about bacteria growing on it. It feels clean and stays clean. The chef knife I got along with it is really nice as well and they work beautifully together. I used a brand new bread knife that I had to slice a soft bread and it scratched my board, but the board is still good to use for my usual food prep.

The customer service of this company is great; email inquiries abd concerns are answered promptly and thoroughly. The titanium cutting boards so far have held up well without any scratches. They're easy to clean. I don't have to worry lingering microbes now. The only thing that would make them better are silicone or polyurethane dots on the corners.

The product is worth the hype and the wait. All of the boards I ordered are perfect and have responded well to use so far. The knife set is gorgeous, can't wait to try it. The only thing that brings the rating down was the barrage of emails I received between my purchase and the shipment arriving. Calm down, you already got my money, I can wait patiently for the product.

I was sent an article bearing the Food Network logo wherein an alleged food safety inspector's sister went through all the tests they did together to find the most hygenic cutting board. The article purported that this company only sold to commercial companys and touted that they were the only cutting boards used in hospital kitchens. That's all lies. There was no connection to Food Network and this company was never commercial exclusive. A quick search will confirm this as well as the fact that hospitals use plastic cutting boards.

The checkout process is very shady. They do everything they can to get you to bbuy more cutting boards (I fell for it and now own three knife-dulling slices of metal). Then when you think you're done, they tell you you're getting a special gift worth $100something but you have to wait through the video on the checkout page. That's just a ploy to get you to buy their knives which somehow magically work better than other knives on their titanium cuttng boards. The "gift" is a ddiscounte price on their knives, so not a gift at all. I didn't fall for this one. They also did offer several "Free Gifts" with purchase - a silicone non-slip mat, a knive sharpener, and something else. Those items did not arrive and there was no mention of them in any of the MANY missives they sent me bbetween ordering and receiving them. I reached out to customer support to inquire and their AI basically said "oops, sorry we ran out" and then asked if I wanted to be added to the waiting list for them. Suss. If you promise a customer something and then can't deliver on it, you should definitely tell them and you should AUTOMATICALLY place them on the wait list to recieve those items. I replied that I would hope I was already on the list, but to add me if not.

I haven't independently tested these to see if they're actually titanium, but I plan to. The one thing that does seem to be factual is that they do not hold on to any odor and are therefore easy to clean.

Oncce I got them and did the research I should have done before clicking purchase, I contacted them to see about returning them. Apparently upon checkout you agree that this purchase is final, barring any defect in workmanship etc. The excuse they gave me was that it's a food safety issue. Wait, didn't you just sell me on the fact that these aer virtually indestructable and not subject to any leftover foodborne illness creating germs? Yes you did.

On top of all that, they dull the shit out of my knives. Apparently less than glass or stainless steel, but I am CONSTANTLY having to hone my knives. It's frustrating and I feel duped.

STEER CLEAR!

A scam operation of the first order. The prices change as you proceed through the order process. Extra charges are attached after you click purchase that you cannot back out of. More importantly, they demand a 25% restocking fee if you try to cancel the order even though they have not shipped or delivered the product. Avoid them at all costs, take screen shots of the entire process to document the scam and notify the FTC, Newark, DE police department of the scam, the BBB, and the Postal Inspection Service of the scam as well as dispute the charges with your credit card company. Ask your credit card to block as fraudulent any and all charges from this company. Ask can be seen from the many complaints the products are of dubious quality and any positive reports are more likely than not are AI bot generated.

I have used the cutting board several times and I am very happy with the quality.It cleans up super easy.

Didn't really appreciate being pestered after not completing the purchase process. I started to purchase then hesitated. Y'all seem like that bothered you. At least I assume that after calling, texting, and emailing me about an incomplete purchase. Just hope the cutting are as good as y'all say.

The board is nice. I did notice it does not rinse off as cleanly as claimed and certain things are harder to remove and require the scrubbing side of a sponge. For example, even lemon juice needed to be scrubbed off and it was right after cutting the lemon, it wasn't dried on.
Another thing is that I can see knife marks on the board already and this makes me wonder if I am now getting micro pieces of titanium in my food.

From ordering to delivery I was updated throughout.
Of course I just had to use my titanium cutting board for the first time, after delivery( washed with soap and water before use actually).
Smooooth, none of the cuts and groves left behind on my wooden cutting board.
Thank you AuntieRue personnel for my new kitchen useful tool.

When I purchased a set of titanium cutting boards from Auntie Rue, the product was delivered promptly and well protected. Response to my later technical question to customer service was
the best, fastest, thorough and most satisfactory that I ever have experienced. Antie Rue rates ten stars from me!

Ordering was easy. Once the order was placed, I was able to track the package. Shipping seemed a bit slow to me but eventually the package arrived at our door. Please to find protective packaging that cushioned the cutting board to prevent damage. The quality of the board was as expected and we use this cutting board on a daily basis. Happy with our purchase.

Boards look nothing like the pictures on the website. They come wrapped in a few things of plastic and are very rough around the edges. They feel like they can slice and cut your fingers. Definitely not what I expected. Of course refunds are denied unless damaged, because you agree to it at checkout. They should be called Auntie Ruse, it appears to be more of a bait and switch.

Don't waste your time or money.

**Now they are threatening me with debt collections since I disputed the charge with my Credit Card Company because what is pictured on the website doesn't match what is received.

Good cutting board

I was a bit leery at first because the board was being shipped from China. An excellent customer service person, Sarah, helped me make my decision. She advised me what to look for in a cutting board. I even checked my 15 yr old board (made of plastic something) to confirm that mine was wrought with what is probably nasty stuff as indicated in their customer information.
Once I had all the information needed, I made the purchase. I'm not a cutting board type person - my son lives with me and does most of the cooking and he loves it. I tried it once and I was impressed. I have no complaints about shipping, or the product and would recommend the cutting board made of titanium to anyone looking for a new board!

The cutting board cleans nicely as advertised. I have not gotten used to the feel of cutting metal on metal - less grip than plastic or wood. The knives I ordered seem nice, but it is too early to judge them. I did not appreciate the tortuous checkout process with upselling.

It was a little complicated but overall not bad. I am buying for a Christmas gift. I read some information about the best boards and yours seemed like the best choice.

Really excited to use my new board. Clean up will be a snap. Anti microbial is a big plus.

The titanium cutting boards perform just as claimed; the 3 which were ordered arrived expeditiously in fine condition. I expect they'll last a long time.