Auryvox Reviews 

I expected way better things from device that’s priced over $200. They claim to have over 1000 great reviews, but trust pilot says they are misrepresenting those reviews. The record player seems cheaply made, the speakers that are built into it sound very cheap. I plugged it into a few different speakers, including my Bose L1 power set up, and it didn’t sound good at all. Almost no Bass. I followed the directions to get it to connect out to a Bluetooth speaker, but I could not get it to connect to any Bluetooth speakers. I tried several. I am working on returning the item.

I ordered the Auryvox Model VT-80 for my daughter's birthday. This model offers portability, built-in speakers, plus bluetooth and headphone outputs. The unit arrived in 8 days from China (with free shipping). We had some difficulty with the setup, especially with the bluetooth configuration. We reached out to customer service, who were very responsive in helping us to resolve our issues.

Item arrived with tracking updates so I could anticipate its arrival. Arrived in perfect condition and packaged with care. I had to clarify something with the company and they dealt with my queries quickly with professionalism.
Would happily purchase from them again

I got the product, it looks ok but a bit plastic feeling. The commercial on the website is not totally true to the product, it doesn't feel totally honest. Return and taxes is paid by the buyer. The company answer on email but they play a bit dirty, it was not a good experience.

The worst record player ever, Chinese plastic, Bluetooth not working, audio is very weak (zero amplifying) built in speakers remind of the 1970 portable children record players. It is a low quality product that probably cost them 25$ to manufacture and they sell it at 200$ organizing their marketing through platforms of their creation placing their product on top of the charts, and protecting themselves very well within the European legislation to evade lawsuits and avoid returns. Don’t buy (in French)
La pire platine vinyle qui soit : plastique chinois, Bluetooth défaillant, son très faible (aucune amplification) et haut-parleurs intégrés rappelant les tourne-disques portables pour enfants des années 70. C’est un produit de piètre qualité qui leurs a probablement coûté 25 $ à fabriquer mais qu’ils vendent 200 $ ; ils orchestrent leur marketing via des plateformes qu’ils ont eux-mêmes créées pour placer leur produit en tête des classements, tout en se protégeant habilement à travers la législation européenne pour éviter les poursuites et les retours. À ne pas acheter.

The support team of Auryvox is quick and professional in it’s response when I experienced a challenge with operating and connecting the VT-80 record player!

Fast delivery and good customer Service.
The sound of the recorder player is good for how small and handy it is. :-)

I ordered a turntable that got here relatively fast, but I found out later that it did not work properly. So I got in touch with their support team for a return. Everything was okay, until they stopped answering. I paid for shipping and delivered the package, but they had not given me all the information that the post company needed. So because they ghosted me and didn't give me the information, I'm stuck with the turntable and 50 quid poorer with the shipping.

I ordered this record player as my first one. Purchasing and delivery was smooth and no issues. Customer service did respond to my concerns and offered to make it right.

Delivery was fast

What a piece of rubbish. Plays about 75% of a single record then either stops or glides across remainder of the record. Sounds like a cat being strangled when it dies actually play. Contacted customer service (service is extremely poor) to get a refund. Seems impossible. They want us to pay for return and take responsibility for its entire journey. Gets lost our fault, gets broke in transit, our fault. They won’t even accept liability if and when it reaches them. There is no way are the reviews real. The product is rubbish. There are better units available in the UK for around £35. The 5 star rating is bogus and should be taken down. Please save yourself some money and a load of grief and buy a different product from a reputable company. Do not buy from this company you WILL be disapointed!!

I bought the Heritage Vt-80 as a gift for my boyfriend. The bright red color is amazing and it arrived quickly in great condition. We are beginners to record playing and this was a great place to start. Happy with my purchase, would definitely recommend.

Record player is faulty and they will not reply with return details, DO NOT BUTfrom these they are a scam ,£159 I spent wasted as I can get refund, they want me to waiver all my rights for refund and pay postage to return absolutely disgusting

Overall the machine is great and customer service has been great too. Just a little slow to reply occasionally, but that may be due to email traffic. A worthwhile starter player for vinyl enthusiasts.

Item arrived on time. Looks good for the price. Set up is uncomplicated and the product has been easy to use.

SCAM - DO NOT USE

I ordered a vinyl player and it's been stuck in customs for 6 weeks.

Since then, no communication.

I am contacting the Dutch police to lodge an official complaint.

Great customer support
I contacted customer service after deciding to return an Auryvox VT80 record player. It had been bought as a gift, but my son received a different turntable, so I no longer needed it. The team replied promptly, handled everything professionally, and arranged a quick, hassle-free refund. The whole process was smooth and easy. Excellent customer service and highly recommended.

I had an issue with an Auryvox VT80 record player and had to email the customer services dept. The communication regarding this was excellent and I provided videos of the fault as requested. They responded very quickly and issued a no quibble refund. This was pleasing as they also didn’t need me to send back the unit for checking . I can’t fault them at all and would highly recommend.

AuryvoxUK - Bought a vintage record player that never arrived. The international tracker does not reveal where the parcel was delivered. No email from the company since. I think this is a fraudulent company. Ships from China. Very poor.

Total scam - 1 star

The turntable was marketed as “best in test”, but the product we received was very poor quality, some functions didn’t work and not as described.

When we tried to use our right of withdrawal, the company demanded that we return the item to China at our own cost and risk, which was never clearly stated before purchase. They also failed to provide a cancellation form and only responded with automated copy-paste replies.

Overall, this felt very misleading and unprofessional. I would not recommend buying from this company ever.