A360 Inc Reviews 

795
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This is a very useful and thorough quide for anyone that is working with autistic children. As a homeschooling mother, to two autistic boys, guidance will always be needed. Not every child learns the... See more

Rated 5 out of 5 stars

They were quick to respond/send me the the Autism Potty Training Visuals. I'm hoping these help my granddaughter learn to go potty. I'm grateful that some recognizes that individuals with ASD (as well... See more

Rated 4 out of 5 stars

Very informative for all caregivers and teachers. The tips provided in each video were very informative for any caregiver for children who may be in the spectrum or not. They were short and got right... See more

Rated 5 out of 5 stars

I’m 32 year old mother of an almost 4 year old on the spectrum and an almost 2 year old who were unsure of as of yet. My son is severely delayed in speech but just began branching out into the world o... See more

Company details

  1. Mental Health Service
  2. also in
  3. Career and Education Provider

Written by the company

A360 App helps parents of Autistic children develop their social, verbal, emotional and cognitive skills using simple evidence-based therapy strategies at home. We are the pioneers in Autism innovation that is powered by AI and uses a family-centered approach to develop essential skills in kids with Autism.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

795 reviews

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4.6

All reviews

(795)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

You waste 30 minutes of your time to find out the test COST $2.99

I wasted 30 minutes of my time after this site came up on google when I asked for online free autism tests for adults.

I'm surprised there aren't a lot more one star reviews over this issue.

It's not that they charge for the test, it's that they are SNEAKY about it.

If you go to the page for their online test for adults, they warn you it's not a definitive diagnosis and explain other things. Using "searh" in firefox I looked for 'cost', 'fee' and '$'on that page and they are nowhere on the page.

So I got to the test page itself and I scrolled through the entire test first, specifically looking for any indications of a fee. AND THERE ARE NONE.

I went through the test and it does, and should, take time because you need to think about each question carefully to provide honest answers, to get a correct result at the end.

Then you get to the last field where it asks you to enter your name and email address.... and as soon as you enter your email address, a new text field scrolls into view below the email address telling you the test costs $2.99. And then fields appear below that for your credit card information.

IMO, this is a scummy as it gets.
1. It's not the amount. $2.99.
2. It's the fact that they don't tell you up front that there is a fee of $2.99 before you invest 30 minutes of your time into the test. They're "banking" on you not being willing to walk away after putting your time into it and giving them the money.
3. It's the fact that aside from the above two, THEY INTENTIONALLY HIDE THE FACT THAT THERE IS A FEE until you've completed the test and supplied your name and email. IT'S NOT THERE until after you've completed the test.

Ask yourself this: If a company is going to hide the fact that there is a fee for their online test right up to the last minute, when you've invested your own time into the process.... How much are you going to "trust" anything else they supply you with? If they hid the cost of the first test from you until the last minute, how many other costs are they going to hide from you down the road? (And other one star reviews suggest they are in fact doing that too.)

AVOID AT ALL COSTS!

Suggestion: Go to ChatGPT or Google AI, and ask them for totally free online autism tests for adults or children, and indicate you've tried some that don't disclose a fee until the last minute. You'll get good answers for better tests that are actually free.

NOTE: For full disclosure, I discovered that when you get to the point that you are asked to enter your name and email address, I just noticed you are not even half way through the page. If you keep scrolling down the page, way down below the end of the test you'll get to a section titled: "Other FAQs About This Autism Test For Adults". In the list is a question: Is this a free test? If you click it, it discloses that there is a $2.99 fee.

IE: It's technically "buried in the fine print" that very few people will ever look for beforehand. Meaning, it's still a slimy practice that should cast doubt on how many other things will be 'buried in the fine print' if you buy any of their services.

June 9, 2026
Unprompted review
A360 Inc logo

Reply from A360 Inc

We do apologise for this - all our tests are currently free with no payment required. You visited an old page which was deprecated last year but somehow was still live. We have take it down following your feedback. Thank you for bringing it to our attention and apologies it wasted your time. You can access our new, improved screenings here for free: https://www.autism360.com/autism-test-online/

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Rated 5 out of 5 stars

Great resources

This is one of the few platforms that actually makes information clear and easy to follow. As someone who works with autistic kids, your programs are well structured, the guidance is practical, and the whole experience feels supportive rather than overwhelming. You focus on real progress and give people tools they can actually use. It is obvious that a lot of thought goes into the content and the way it is presented. This is a solid resource for anyone looking to better understand autism or find helpful strategies. Keep up the good work.

October 24, 2025
Unprompted review
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Rated 1 out of 5 stars

This place is a joke

Wrong agency

May 18, 2025
Unprompted review
A360 Inc logo

Reply from A360 Inc

Hi.. we feel you have the wrong company here. We are not an ABA agency, we are an autism-technology company with only digital therapeutic solutions. Our website is www.autism360.com and we feel you may be referring to other companies with similar names such as www.autism-360.com? Would request you to kindly reconsider your review as this has nothing to do with us.

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Rated 5 out of 5 stars

Accessible and free resources

I was struggling to find a simple and accessible website to download some pec cards. This website is quick and easy to use. I received my free resources almost immediately.

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

Should be Listed as a SCAM Company

Scam!
Similar complaint about the company by most people here!
This company should be labelled as a scam company onTrustPilot!
Avoid, Avoid, AVOID!!!!
…and yes they emailed like they wanted to resolve issues but ghosted thereafter!

August 30, 2024
Unprompted review
A360 Inc logo

Reply from A360 Inc

We’re sorry for your experience. It seems you raised a concern that you actually 'never subscribed' to the account in the first place. This was on 8th September.

On 10th September, as a matter of due diligence, our support team sent your request to our internal Fraud detection team to detect any suspicious activity that may have caused this. As part of this process we normally notify your bank to check if the transaction was legit.

However, on 11th September, we got notified by your bank that you already raised a Fraudulent dispute. Since it was already escalated to your bank, we abandoned the investigation at our end and REFUNDED the money directly back to your bank.

I can see from our end that the bank did receive the funds on 17th September to their triage account and that the money was ALREADY refunded to your account around the 8th to 10th of October. I wish it was sooner, but typically for disputes banks take a long time at their end - its their process.

I understand your frustration, but please note that we did everything right here. Only other thing we should have done is more promptly let you know that we were already investing it internally. We will work to make the process better.

I hope this serves as a satisfactory explanation - please understand we are not out there to 'Scam' you. I sincerely hope you'd reconsider your rating. If there's anything else you need, kindly don’t hesitate to ask.

We apologize for the poor experience you had.

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Rated 1 out of 5 stars

Horrible customer service

Eventhough, I cancel my membership with them before the end of 7 days trial but they charged me £52.
I am trying to contact them and cancel my membership and get refund but they are not responding at all nor per email or in thier app.
No one respond in thier chat OT only reboot and they keep telling someone is going to respond but noone respond and you can't cancel it from the app

October 13, 2024
Unprompted review
A360 Inc logo

Reply from A360 Inc

No you didn't.. thats not accurate. You subscribed at 9:30am EST on 6th October for Trial. You were charged at 9:30am EST on 13th of October, just after your 7 days trial. You raised a ticket to cancel the subscription for the First time later that day on 13th October...

Your ticket "I would like to cancel my membership and get refund". It clearly implies that you didn't request cancellation before you were charged.
Also, the chatbot immediately replied sharing a link for you to cancel immediately with just 2 clicks. You can cancel from within the app.

Rated 1 out of 5 stars

Scam alert (and other reviews likely fake)

Shameful - Scam Company
SHAME on Autism 360 for preying on families with children with special needs, like we do not have enough to deal with as it is. Shameful.

It's a scam company, I signed up for their newsletter then saw it was not useful for me and wanted to unsubscribe - there is no way of doing that! They keep charging me each month, the phone number is not a real number and they do not respond to emails.
Given that, I do not trust these other good reviews, no way they are genuine. A proper company would have a working phone number and would reply to emails. It's been months that I contact them with no answer. I have to call my credit card company each month to undo the payment. It's a huge pain.

March 4, 2024
Unprompted review
A360 Inc logo

Reply from A360 Inc

Hi Lema - hundreds of these reviews are genuine - Trustpilot have very smart algos to detect fake reviews.

Sorry to hear about your experience but most of our products are free. Never in the history of the company have we charged for newsletters. The only subscription product we have is our Autism 360 app which is a market leader in this segment with tens of thousands of downloads each month.
So it seems you were not clear of what you signed up for, even though every page very clearly mentions the price and whether its subscription or not.
Also there is no Phone support for App subscribers (if thats what you're referring to). All support requests received through the App (or via the Contact Us page) on our website are resolved in 2 business days. So please share where you have requested support and we will be glad to refund.

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