Auto Shay Reviews 

This product was everything I needed all wrapped up in one compartment. I Am so in love with it
I recommend purchasing this product

This is by far the worst rental Company In Israel. I rented a car for the day, they gave me the car with a dead battery, filthy inside the car and the service at the Hayakon Branch was beyond pathetic!! When I got stuck, I waited almost 3.5 hours for someone to come and finally help me, after I told the branch what had happened, they told me in the Contract that it’s “ a 5 hour waiting period” for someone to come out, nowhere in the Contract does it state that, this is lying to your customers. The Radio kept on skipping and jumping, disgusting service. Stay away

awful experience and even worse service
שירות מחריד, היחס ללקוח פשוט נוראי

I live in Israel and I rented a few cars on Auto-Shay for a family trip (all my family was coming to visit me in Israel and we needed many cars for a trip around the country).
So we took a great deal with this company I found on the internet and paid a price that was half of what I was going to pay on a well known car rental company, but the truth is that in the end it was more expensive, and it could have cost us our lives.
We took a deal of 3 cars and the first one had it's breaks broken and when we requested the car to be fixed or replaced in the middle of the trip, they wanted us to take the car to a garage to be fixed, I mean, they wanted us to travel with the breaks broken to a place far from where we were.
So in the end, after a lot of arguing, someone came to take the car from us and didn't bring any car to replace it, so we were stuck in the place where we were for more than one day, just because we didn't have a way to continue our trip with no car (I need to highlight the fact that they didn't give us the money of the gas back when they returned the car fixed, although they traveled around 40 kilometers with it).
Later on, we took the second car (we closed the whole deal from the beginning so we couldn't cancel it after the first bad experience with them). The spare wheel of this second car fell on the way, we were lucky we were not travelling at a high speed, otherwise it could have caused an accident.
And on the third car, I didn't manage to take it. When I went to pick it up, it wasn't there and they wanted me to wait 3 hours for some other client who didn't return the car on time, and they didn't have any car spare to give me. So I argue with them one more time and they brought one which lights were broken. So I just asked from the Tel Aviv branch manager for some solution. All what he did was to take a hammer and put it on my hands, then he told me: Take this hammer and brake my head with it, maybe it can fix something. After such answer I just left the place, and never came back. It is maybe the worst experience I have had of car rental in the whole world, and I have had the chance to travel a lot and rent cars everywhere, Auto Shay is by far the worst and most dangerous car rental in Israel.