Autofinesse Reviews 

A Core Wash Kit was ordered on 17 October 2026. The "What's Included" section on the product page at the time of my order clearly listed ten items. I received five items.

Auto Finesse acknowledged in writing that the product listing was incorrect and accepted responsibility for the error. They have since updated the error on the product page. They have argued that the error was limited to one section of the product page and have declined to supply the missing items.

I have raised a formal complaint, cited the Consumer Rights Act and the Consumer Protection from Unfair Trading Regulations, but the company has refused to supply the missing items. I am now proceeding with a Section 75 claim through my credit card issuer, a referral to Trading Standards and a County Court money claim.

The products themselves may well be good. The customer service experience, however, has been poor. If you are ordering a bundle kit, I would strongly recommend taking a dated screenshot of the full product description at the time of purchase.

Great products at fair prices and fast despatch.

Fantastic Products, I wont use anything else!

I ordered the Ultimate Car Care Kit -£229 with delivery next day £237 - It had 8 items missing. And owing to delivery on a Saturday (bank holiday no less to clean the car) i had to wait until the Tuesday for answers to the missing Items. The reply being "...and can see from the photos taken upon dispatch that the items were missing from your order."
The missing items were with me on the Wednesday, however no gesture of goodwill and only 2 of the 4 displaying spray attachments, which i didnt bother to raise. Disappointing to say the least. Packaging dissapointing as well, paper at the top of the box but not inbetween the items.

The delivery took extremely long.

Ordered a gift card. Came through post with no added delivery charge and quick delivery. Lovely presentation with an extra envelope included and a free air freshener. Made an amazing gift.

Brilliant experience. Items received in super quick time and well packaged. Top quality supplier.

Bought the Connoisseur Kit for my son for Christmas and he absolutely loved it. Got three free full size products too which was amazing! The quality of this kit is fantastic. Also super fast delivery from Auto Finesse, cannot fault them.

Great website, simple to use and find what I was after! Plenty of contact after purchase and an accurate delivery date, would definitely recommend and use again. Thankyou…

Best all round product tried fair few different products and always find myself coming back to auto finesse because the quality is amazing and it’s priced just right can’t go wrong with it

Excellent products and ordering very quick and easy. Definitely recommend the firm

Really quick delivery, all the stuff wa secyrely pqckaged and it works a treat

Fast dispatch and reliable, after searching for a very long time using other products and being told by partner to use these products instead I’ve not looked back since. I would highly recommend them to anyone wanting to clean and detail their car

My go to when it comes to detailing products for my car. Whether it's grabbing deals at shows or ordering direct online it's always top service and great products.

quick dispatch, great price, amazing products

The product I purchased is excellent quality
I would say
SUPERIOR
THANKS GUYS FOR SUCH A GOOD PRODUCT 👍👍👍

I have tried your products and they are very effective especially I use quite final quick Detailer that I always use for the shine finish and its spectacular cherry smell

Excellent quality products at a good price, and they were delivered super speedily. Everything was packaged safe and well. First time using AF but I will be returning.