Autofull Reviews 148

I am having a terrible experience with AutoFull support. I bought an AutoFull M6 Ultra Black chair (Order: AFEU189454) and the footrest slider component broke. I have been emailing customer service for 5 MONTHS. After all this time, their only reply is that the part is out of stock and I have to wait another 70 DAYS! This is completely unacceptable and a violation of consumer warranty laws. I requested a full replacement or a full refund, but they ignore it, offering a miserable 15% partial refund to force me to wait for months. Avoid this brand if you expect any post-purchase customer care!

I got the AutoFull M6 Ultra 2.0, and the chair seat is really good, the back message is a rumble, and it feels numbing, which is not the best. The lock is one of the worst parts about the chair because it is very weak and it becomes undone easily, andafter at least 2-3 months of usage the neck pillow is super hard to adjust.

Took a while to ship my chair. Five days after purchase I inquired and they hadn't shipped it yet.

They dropped the price of the chair by $80 a week after purchase, but they wouldn't give me a partial refund.

The RGB feature had no instructions and for a $600 chair, I expected there to be a power bank included so the lights would work.

I was greatly impressed by the quality, design and engineering of the Autofull M6 Ultra+ 2.0 Shiatsu Gaming Chair. I do not think there is another chair on the world market that can compete with it. The deep lumbar and seat massage is truly amazing, plus the added features of heating, and cooling make it truly remarkable at a very reasonable price.
The materials used are of the highest quality and they are all put together with expert precision. Even the boxing, assembly instructions and shipping are carefully designed to eliminate the smallest problem, and the customer service is friendly and prompt to reply.

Very happy with the quality and comfort of the chair. Arrived undamaged and was packaged well. Easy to follow assembly instructions. Would recommend to others.

Was stressed about the armrest acting up, but customer support was awesome. They sent out a replacement part super fast and it was a breeze to swap out. no complaints here.

I was a bit sceptic after reading some reviews and thoughts on the internet but tried it anyway. Got the chair for a week now. And I am glad I did in the end!

It was time to change out my 6 year old DXracer Valkyrie. So I've ordered the M6 Ultra 2.0 on a sale, but noticed that a day later it has become quite cheaper than I bought it for. Contacted an admin on the Autofull Discord for support about the issue and got answered within 24 hours, with the problem fixed and the difference in price refunded! So that was a load of my mind so thank you for that! And the chair arrived in 3 days (The Netherlands).

So about the AutoFull M6 Ultra 2.0 itself. I'm happy with it! It feels solid and has a lot of options which you will probably get this chair for!

To start off with the negatives from my experience are the arm rests. I personally like my armrests sturdy and not wobbly. They are pretty sturdy, but because of the 4D movement option it feels quite wobbly and easily changed because there isn't any locking for the turning. So I find myself putting it in my default position because I've accidentally moved it. The 4D movement is quite nice though for different positions of seating, with a controller for example. You can put it just to your liking. But I personally want it not to wobble around as much.

The other negative point I have (might change overtime) is that the seating area is quite firm/stiff. Might need a break in period because I got used to my old chair too much. You can also feel bumps a little bit of the products that are in the chair (Probably the heating and fans). Its not a real problem after a week. I wonder how long it will take till the bumps become more apperant. The seating is also a lot shorter than my old chair which I have to get used to. I am quite tall (1.96m / 6'5) and got long legs. Especially with the lumbar support on the further outward setting, the seating becomes real short and barely leaves room for my legs on the chair. The chair is rated for people up to 1.95m which is correct I suppose but it is definitely the limit.

Same goes for the leg rest it comes with. With my long legs the leg rest is not in the right position and makes it a bit difficult for me to use properly and makes me slide down slowly. After a bit of moving around I have found a position where I can use it somewhat nicely in. When I sit normally I like to fold my legs under the chair sometimes. But when I do that the leg rest unfolded under the chair is a bit in the way (It can be taken off though when that bothers you too much).

Other than those 2 points I am really happy with the chair. Came into a big box nicely packed and with a fairly easy manual with steps. Pretty easy to build within 1 hour.

Feels sturdy, looks good and the lumbar support is a dream coming from the DXracer Valkyrie. With the adjustment settings it also moves along to how you sit which is really need.

The options for massage/heating/cooling are pretty neat too. Better than expected! (Note that you need to powerbank which you can fit in the back pocket to use them!) You can fit the chair just to your liking with the recline, 4D armrests, neck pillow, lumbar support and height adjustment. For every way you wanna sit you can change it right up to your liking.

The wheels are silent and roll easily. The movement in general for the chair feels solid. When its new it tends to turn on its own when you get out of it or when you use the leg rest and can't use your legs to hold it in place. Will probably fix itself with time.

The arm rest you can put it in pretty much any way possible. I am pretty vanilla with it when it comes to sitting at my desk, but when I want to sit back with a controller you can set it just like that so it supports your elbows/arms just right. If you don't want them in the way you can just turn them all the way away or around so they feel short and are more just a support for your elbows.

So all in all, happy with the chair. Looks solid, feels solid.. Happy with the fast support I received about the price change. And I hope the chair will stand the test of time! But as it feels solid it probably will.

I got the M6 ultra, ordered 2 days ago in the evening and it got delivered today already. Reading the reviews on here got me scared, but everything turned out great!
The chair is solid, the armrests are by far the best functional design ever! they are super adjustable in every possible way & direction. the chair is comfortable, the heating is nice, the ventilation is great.

Only minor downside it doesnt rock back very smoothly / freely and not really as far backwards / down as I would like in some scenarios.

Overal, after owning the chair the first hour I'm very satisfied with it!

The M6 Ultra 2 is honestly great for my back. The way the lumber system moves with you makes long sits way easier. Tons of adjustability options too.

finally got rid of my cheap office seat that broke in a year. this gaming chair feels way more durable and better built. much more comfortable for long gaming sessions, zero complaints so far.

Solid build quality on this gaming char. Everything is still tight and stable after a few months of use, no annoying wobbles at all.

Using the M Ultra 2.0 gaming chair daily for both work and gaming now. The lumber support is a massive improvement over my previous seat - it feels much more responsive to how I move throughout the day.

ran into a tiny issue with a part after a while, but support fixed it right away. no drama or endless emails. really happy with how they handle things.

Just received the chair, chair feels amazing with all the cool features it has. They have the best customer service help with my order of upgrading the chair to the newest model. Best investment towards getting a more modern and high tech gaming chair since I just recently broke my old chair.

Still loving my Autofull chair after a few months of heavy use. It's built like a tank and acutally keeps me comfortable when I'm stuck at my desk all day. Definitely worth the price tag for the quality you get.

had a quick question while setting things up and got a helpful reply the same day. super fast response time.

Still feels brand new. I've had the M6 Ultra 2 for a few months and the materials aren't wearing down at all. Adjustments are still smooth as butter.

Picked up the G7 ergonomic chair for my home office. It's breathable, easy to adjust, and keeps me comfortable through long work days. Does exactly what I need it to do.

Shipping was fast and easy, and the chair is great!

I’m 6 foot 220 pounds and this chair is perfect wish the arms locked in place though ,the mesh is comfortable on bare skin and nice to sit on for hours