Avia Reviews 

Please do not rent from Avia Car!

Despite having premium insurance through my booking provider, I was forced to pay an additional €175 on-site in Zadar Airport because my physical Visa card was allegedly not accepted for the security deposit. The reason given was that the bank is an online bank and "does not have a physical branch in Germany." Why this should matter is beyond me—it's one of the largest banks in Germany.

When I tried using a credit card from a traditional bank via my phone, I was told it could not be accepted because they required the physical card. However, what makes this questionable is that payment by phone suddenly became acceptable when it came to paying for the unnecessary additional insurance.

When returning the car, they attempted to charge us for a small scratch they claimed was new. Fortunately, we had taken a detailed video of the vehicle at pickup, which showed that the scratch was already there.

Overall, this was a very disappointing experience. Be extremely cautious of unexpected charges and questionable practices.

I was passing an Avia petrol station and pulled in, in my English car, for petrol. Got out the car and started filling then went to pay and realised they'd increased the price as I arrived. I was the only car there. Clearly they have a problem with foreigners. Avoid.