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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, most reviewers were unhappy with their experience overall, having very frustrating encounters with store employees. Visitors frequently described feeling pressured by persistent staff members who relied on intense sales tactics to push costly skincare merchandise onto buyers. Shoppers also complained that these items were drastically overpriced, frequently arrived in damaged boxes, and failed to deliver any long-lasting benefits. Some people were satisfied with the initial application, noting that the cosmetic treatments smoothed out wrinkles right away during store demonstrations. Consumers observed that while the visual improvements appeared instantly, these positive effects unfortunately faded significantly after just a few hours.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, noting that while the anti-wrinkle creams and under-eye... See more

Price

People report ambiguous experiences with price, as reviewers frequently encounter aggressive sales tactics... See more

Staff

Customers felt frustration with staff, reporting that high-pressure sales representatives used persistent... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Trapped in conversation while walking around in Highlands,NC. Very nice guy, but a hawker. Husband!! Of all people got me to go in. Under eye product demoed. Works well to tighten the skin and p... See more

Rated 2 out of 5 stars

My daughter and I went into the mall in Tricities, WA. I got sucked into their compliments and questions, not going to lie. I was supposed to pay $100 + taxes, then was given a card for a *free 5 minu... See more

Rated 1 out of 5 stars

We were in Vail, walking thru the shops when a nice man called out and offered free skincare samples…we should have kept walking! our experience is the same as everyone, high, high pressure sales, all... See more

Rated 1 out of 5 stars

I just bought this product in New Orleans, and it's a complete scam, a very well-executed one at that. You can tell it's been carefully planned and perfectly implemented. The young woman who sold me t... See more


1.8

Poor

TrustScore 2 out of 5

26 reviews

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1.8

All reviews

(26)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. Reading the other reviews and comparing my awful experience makes this scam game unbelievable. I to got the ole' open box trick! I didn't want it! They say that sales pitch probably a 1,000 a week. They know exactly what to say and do to trap you. The wrinkle.cream is like hemorrhoid cream, I guess that how you compare it too. Guys if anyone reads this and you pay with your cc/debit card. Tell your bank or /cc company about the switch of the boxes and the deceptive sales tractic..Don't say you got scammed. I did this and got a full refund . Im very thankful because they do come at you hard and fast and you do know how you fell for their tricks. AVINICHI is no better then creams you can get a a drug store. It does not cure your wrinkles. It's a tighter thats it. Oh, best line I was told. Use once week for 3 months and I wouldn't have to use again for a year if I remember correctly. People do not engage, do not stop, just say no thanks and do look back.

October 29, 2026
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Rated 1 out of 5 stars

High pressure scam

Was approached by sales person passing out free samples of soap. Then lured into the shop for an eye treatment with a free infared facial. With every no there was a slew flattery and pressure to live better and the promise of the most amazing results. The whole this is a high pressure sales scam with pretty packaging. Be warned your about to drop $300-$2500 on products you dont need,dont work any better than $60 products and cant be returned. If walking by one of there stores move to the other side like you've just clocked a pick pocket! Because they will. Run dont walk to avoid the beauty thirst trap they set!

September 20, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

They want your money for over priced beauty items. I did buy the eye cream but not at the price they wanted. I too got the damaged box product.

The manager tried to sell me the facial care package for $5,500. It included several refills of the facial care package and some sort of facial treatment. Yes I heard about the wrinkles (which I have very little of) but my response was I earned every single one. I'm not vain and they don't bother me at all.

September 15, 2026
Unprompted review
Rated 1 out of 5 stars

Do not get sucked into store in…

Do not get sucked into store in highlands, NC. They are preying on older wealthy population in that area. None of their products work! Do not fall for their “I will sell you an open box, etc”. Their products are worthless and will not let you leave once you are in the store. Store Should be closed

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

This scam has set up shop in my town…

This scam has set up shop in my town (Hendersonville, NC) and are always aggressive and awful while trying to peddle their trash “skin care”. I am practiced in ignoring them but today they targeted my elderly mother while she was out trying to buy a gift. The salesperson/scammer coerced her inside and after unsuccessfully trying to force thousands of dollars of products she didn’t need on her, he yelled at her and walked to the back room, leaving her all alone to show herself out. These grifters even offered her financing plans and tried to shame her about how much she could afford. Despicable people and “business”.

August 24, 2026
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Rated 1 out of 5 stars

Rip off

I would give this a 0 if it were a choice. High pressure sales people couldn't get away. I think the lighting in the store shows effects you will not have at home. To finally get us to buy they offered buy one get one free so my friend and I split the price. I'm so glad we didn't fall for the light that went from a few thousand to a payment plan of 65.00.a month. I had to get really nasty to get away from them. Do go into the stores.

August 5, 2026
Unprompted review
Rated 2 out of 5 stars

Pretty sure it's a scam

My daughter and I went into the mall in Tricities, WA. I got sucked into their compliments and questions, not going to lie. I was supposed to pay $100 + taxes, then was given a card for a *free 5 minute red light treatment*. I was told to come back in 15 minutes and everything would be ready, they held my purchase hostage for those 15 minutes. We came back, and got my bag, the man doing the red light treatments asked me where my worry spots were, expecting my 5 free minutes. Instead, he wanted to do a full red light treatment for $1,000 and he compared it to plastic surgery. When I got home and checked the bag, I was charged the full price of $200 +taxes. I'm not happy, down right disgusted! Out $100 and the "free 5 minute treatment"

August 3, 2026
Unprompted review
Rated 2 out of 5 stars

Trapped in conversation while walking…

Trapped in conversation while walking around in Highlands,NC.
Very nice guy, but a hawker. Husband!! Of all people got me to go in. Under eye product demoed. Works well to tighten the skin and pull away wrinkles, bags under eyes,but it isn’t a “treatment” as sold, it is a daily surface application. I bought some. If you do NEVER pay aski g price. I said no 3 times and it came down $100 and gave me a large container of night cream. THE NEXT THING is passing you off to a “red light laser” device salesman. Absurdly expensive$3500.00 and will NOT take no. Got pissed off when he finally realized I wasn’t going to pay “only” $1000.00.
These people are shysters. Watch out. I’ll use the eye anti wrinkle solution but it’s only a daily application cosmetic not a long term treatment.
The problem is they are so good at their sales pitch you won’t know it until you get home and realize it.

July 30, 2026
Unprompted review
Rated 1 out of 5 stars

Scam shop

Someone at the door saying "I love your dress" to lure me inside the shop, then proceeded to give me a "free" treatment that just made my eyes tight for the rest of the night and also told me "I won't leave you looking like a zombie" and then giving you fake compliments afterwards. Price of the products are 350 and 1200, will say they give you a package of three of the "stem cell" products and then they expect you just to drop 300 dollars on stuff that made my skin red.

July 8, 2026
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Rated 1 out of 5 stars

Don't be a fool like me!

This was one of the most uncomfortable and high-pressure business experiences I have ever had, and it was absolutely not what I expected when booking a “spa” facial.

First, where this product is sold - this does not feel like a spa environment at all. There was no relaxing or serene atmosphere whatsoever. The setup felt more like a retail storefront focused on selling products than an actual spa experience. The treatment rooms appeared to be separated by glass partitions near the main entrance area, offering very little privacy. After reading other reviews mentioning how loud it was during services, I completely understand what they meant. The overall vibe felt more like a Mall Sales kiosk than a spa.
I accidentally booked my facial for the wrong day and didn’t realize it until I arrived. Although the booking mix-up was entirely my mistake, I was offered a “complimentary” red light therapy session along with the Avinichi products. At first, I thought this was a kind gesture. Unfortunately, it quickly became clear that the real purpose was to aggressively sell extremely expensive red light therapy and facial products.

At the time I arrived, there were four employees present, but not a single esthetician actively performing spa services. Three employees were outside attempting to bring pedestrians in from the sidewalk while I was being heavily pitched inside by the fourth employee. What I initially thought was a consultation about skincare concerns turned into aggressive sales tactics almost immediately.
The pressure tactics were intense. Once I hesitated, the price suddenly dropped by thousands of dollars. Then came additional offers: free facials, free creams, discounts, and other incentives to close the sale. Looking back, it felt extremely manipulative and overwhelming.
Regrettably, I agreed to purchase the device and products in the moment. However, I realized almost immediately afterward that I had made a mistake. I returned to the store less than an hour later — before I had even gone back to my car — to request a return.
They refused.
That’s when I started learning about all the policies and restrictions that had never been clearly explained during the sales process. I was suddenly directed to signs posted near the front desk of the store about “no in-store returns,” informed that credit card processing fees were passed directly onto customers, and told I had “opened” the product packaging so it could not be returned — despite the employee specifically INSTRUCTING me to open the sealed package in-store to verify the contents.
I repeatedly asked for a phone number or manager I could speak with directly because I had just spent over $3,500 plus fees less than an hour earlier. Instead of addressing my concerns transparently, the employee would disappear into another room to discuss things privately and then return with vague answers.
The only reason I was eventually able to get any resolution was because I firmly stated I was prepared to publicly protest on the sidewalk about their poor and shady business practices in order to warn other consumers. It should never have to reach that point for a business to do the right thing.
Another thing I found concerning was the pattern in the review responses. All of the 1-star reviews receive nearly identical copy-and-paste replies asking customers to contact them privately rather than publicly addressing the concerns being raised. I also noticed many of the 5-star reviews sound unusually similar in tone and wording, which made it difficult for me to know which reviews genuinely reflected authentic customer experiences.
If you book a facial here, understand that you may be walking into an aggressive sales environment centered around expensive red light therapy and products rather than a traditional relaxing and inviting spa experience.
The only positive thing I can say is that this experience taught me a very valuable lesson: trust your instincts, slow down when pressured into expensive purchases, read everything in detail before signing anything, and pay attention to red flags.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Just Walk Out!

I was in the St. Helena store yesterday. Minding my own business in the town, enjoying my day off. Some young woman gave me a sample and asked me to come in, to try something. I sat in her chair and she put something under my eyes and it instantly started tightening my dark circles. I told her it felt exactly like a thing I was scammed into buying at a trade show in Vegas – something called Truffoire, approx 3 years ago. I told her I’d never used it, it did nothing and just threw it away a while ago. She proceeded to ask me about all my skincare and how much I was spending and, are you ready to see how unbelievable your eyes look now? Are you really ready? She showed me and it looked exactly like it did 3 years ago in Vegas with another similar product I was talked into. She began hard selling me, well, if it looks this good, why wouldn’t you buy it? Good? It looked ridiculous. I told her she was a snake oil type person. She asked all about my life, to turn it back around on me. She lowered her price by half to see if I would budge. I actually thought I was going to once again, walk out of that place with another product that I had no intention of using. I told her I needed to take a walk to think. She kept on pressuring me, even telling me they were closing for the day, at 3:00 pm. I told her she was full of shit. Wait, wait, let me give you my card. She made me come up to the counter and lowered her price again to the lowest of the low. I countered her with $100.00. She said no thankfully. I told her she was very good at this, but I’m better. I then walked out.

It left me with the most disgusting feeling – but I also was elated that I didn’t fall for it. Total relief. I knew exactly what this person was doing. To me, it’s amazing that a cute little town like St. Helena lets this continue. Or any town for that matter. It’s abusive, manipulative almost sociopath behavior. AND, it stung my eyes and felt like glue.

When I asked her if I purchased it, what if I didn’t like it. She said, we’re here, we are here. She said nothing about a return policy to me.

I’m sorry everyone who has gotten scammed by this company – it’s a horrible feeling.

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Avinichi Hong Kong - unethical selling tactics

Avinichi at Hong Kong Wing On Department Store : Elderly Customer Allegedly Pressured into over HK$100,000 Purchase
I want to warn other families about our experience with Avinichi at the Wing On Department Store counter in Sheung Wan, Hong Kong.
My 88-year-old mother was allegedly kept at the counter for more than 3 hours on 28 April 2026 and ended up spending over HK$100,000 on skincare products, a beauty device, and 24 detox treatment sessions.
According to her helper, after the first transaction the salesperson did not return my mother’s credit card. Instead, she kept it in her folder and continued to sell more products. My mother’s card was swiped four times in over 3 hours and she was charged HK$103,300.
Her helper tried to intervene and suggest leaving, but the selling continued. My mother was left exhausted and confused afterwards, and said she felt as if she had been “hypnotised.”
We asked for a full refund, but Avinichi refused and offered only an exchange. The matter has already been reported to the Hong Kong Consumer Council and Hongkong Customs.
I am posting this because I believe families should be aware, especially when elderly relatives may be more vulnerable to high-pressure sales tactics.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Super aggressive people managing these…

Super aggressive people managing these kiosks at the mall. If your product is so great and at that ridiculous price why are you walking after people trying to put skin products on them and selling out of a KIOSK? This is definitely a high scam brand. Ladies....drink water, exercise to release toxins, always were sunscreen and eat healthy foods - especially greens and fruits - avocados and any berries - natural foods will support from the inside out!

June 5, 2026
Unprompted review
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Rated 1 out of 5 stars

My husband and me walked along the…

My husband and me walked along the street when an Avinichi employee
reached out to me. He gave a sample to me and asked me to treat one of my eyes. The result was great at first view. During treating my eye he started asking strange questions like if we would intend to buy property in USA and stuff like that (we are Germans). I told him "no", we are happy Germans but he didn't let go and I got scared how to get away from this, because I didn't want to spend a fortune on eye-treatment. I told him I have to leave because my husband already moved on and I had to ask him...Don't know what had happened if I had been on my own.
He told me I have only to do this treatment once a week. But when I looked at mirror 6 hours later, I noticed that effects faded...and for all Ladys who are interested in an eye Laser treatment, I recommend a French Brand starting with "L". It Cost about 17 Eur and it is almost the same effect - for some hours - but unexpensive...

May 11, 2026
Unprompted review
Rated 4 out of 5 stars

I have to say that the results are…

I have to say that the results are true. Wrinkles went away immediately. I was approached, aggressively, by a salesperson while on an excursion in Costa Maya. Normally, I would skip the taunt. I was, at this time, bloated and uncomfortable with my under eye bags caused by the tropical heat. When the product was applied I saw instant results. The salesperson asked what I typically pay for skin care. - a direct price line for them $$$. In short, I purchased the anti wrinkle that worked great while in the shop. I found it entertaining that I could provide immediate results to my friends. During my trip I used it to personally feel more confident- although very short lived. When home- as pure entertainment at a cost of $179. The product was a great entertainment for my circle of friends who saw immediate but short lived results. The big joke is that it’s just hemorrhoid swelling cream. I believe that now but totally worth the price for some fun!

May 1, 2026
Unprompted review
Rated 3 out of 5 stars

So I had only one goal today

So I had only one goal today. I was planning to only go the mall and get shoes for my daughter and I and some Chinese food and leave back for home. But instead of just walking away and kindly declining, I was trapped in a sale and the lady baited me saying your so beautiful and I love your dress how old are you you look so young and just hit me with all the flattery questions and next thing I know I'm sitting in the God damn chair lol I needed up buying the freaking product and started second guessing and regretting my decision. Then when I checked the receipt I swear it was supposed to be on a sale and I don't see a sale price on there and it was also hard to understand her l. She also said it was her birthday 🎈🎂 and she was actually really pretty too

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

I was approached in Palm Springs

I was approached in Palm Springs, Ca. Very high pressure sale tactics. They put a sking tightener under your eye and try to sell you a system with hand held wand for 14,000. When I declined, he asked if I could afford it and gave me all kinds of guilt trips to convince me to buy. He kept lowering the price. He would NOT let me leave, my husband was waiting and we needed to go to lunch. The salesman acted mad at me, it was such a weird experence. They did talk me into spending 400 on some Vitamin C cream, which I'm sure was a scam as well. I wanted to report them, but couldn't find their store name.

April 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Avinichi- do not buy!

04-04- Tried reaching out again customer service and still no reply. Buyer beware once again!

Avinichi product purchased in Alaska last summer for $550. Product dispenser stopped working in February. Contacted Avinichi several times via email and they tell me to contact the seller in Alaska. The seller is untraceable and Avinichi will not stand behind their product. They completely stopped responding to my last 4 emails asking for a follow up. My request was not to get a free product but ask how I can fix this dispenser problem.

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Was taken for a ride by these people in…

Was taken for a ride by these people in NYC. False advertising got me inside- they offered me a free sample. The free sample turned into them selling me 2 products for $300 + a free voucher for a facial consult. The facial consult takes place in their basement and they kept me there until I agreed to pay. They started by messily covering one side of my face with unknown products and got it all over my hair and my clothes. Then used a device that was supposed to give off heat but I felt nothing. They tried to sell me this device for $12,000. I said it’s out of my budget, I don’t have that kind of money, I’d love to but I can’t. I told her I had an appointment to get to and she would not let me leave the store without paying something. She said for today only I can do it for $5,000. I told her again I don’t have that kind of money. She finally unwillingly agreed to allow me to pay $189 for 1 facial and was nasty to me while taking my payment. This was a bait and switch technique to sell a product that nobody has ever heard of at extremely high prices that made me feel so uncomfortable that I paid them just so I could leave the store. Totally unethical and illegal. If anyone is interested in a class action suit I have the representation ready to go.

March 3, 2026
Unprompted review

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