We transferred from another agent who had not kept our accounts up to date for many years. A&C sorted this out for us, got us back on a program of budgeted repairs and sorted out a long overdue sectio... See more
Company replied
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We have long wished for a Managing Agent who seemed to care, wd answer calls & emails efficiently & at last we have found them! Rita & Holly at Ayers & Cruiks are very professional, respond without de... See more
Company replied
Rita and holly are fantastic. They Manage our block and you really couldn’t ask for better people. Always on things when you call them They get things sorted straight away, communication is absolut... See more
We took out a commercial property lease today with the help of Cameron, he was a pleasure to do business with! He kept us updated all the way and made the process quick and simple. He was very profe... See more
Company replied
Company details
About Ayers & Cruiks
Written by the company
Since we opened our doors in 1997, we’ve grown to become one of the region’s largest property firms, with specialist teams spanning commercial and residential agency, property management and professional services.
We might be bigger these days, but we’re still driven by the passion for a good job well done that we had when we started. And we’re proud to say that it’s an approach that’s helped us to win quite a few awards along the way.
Our team is fully accredited too – we are members of NAEA, RICS, The Property Ombudsman, Tenancy Deposit Scheme and South East Alliance of Landlords Scheme.
We provide a comprehensive service to our Landlords and Tenants based on our ethics of a professional, honest and enthusiastic approach, managing a large portfolio of properties for landlords both home and abroad.
Contact info
86-88 Baxter Avenue , SS2 6HZ, Southend-on-Sea, United Kingdom
- 01702 343060
- mail@ayerscruiks.co.uk
- www.ayerscruiks.co.uk
4.7
Excellent
37 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very efficient
Very efficient, polite and helpful staff. Jo our estate agent was brilliant! Highly recommend
May 16, 2026
Unprompted review
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Rita and holly are fantastic
Rita and holly are fantastic. They
Manage our block and you really couldn’t ask for better people. Always on things when you call them
They get things sorted straight away, communication is absolutey spot on. We are very lucky to have them
Look after our block there service is 5 star if I could give them ten stars I would.
June 2, 2026
Unprompted review
Fabulous Co
Our block of flats have only been using A&C since December and they have been fantastic. We have seen a huge difference already. They are very efficient and quick to respond to any problems. I would highly recommend them.
April 1, 2026
Unprompted review
Commercial property lease
We took out a commercial property lease today with the help of Cameron, he was a pleasure to do business with!
He kept us updated all the way and made the process quick and simple.
He was very professional, honest and helpful. 5 Stars Cameron. Excellent service.
May 18, 2026
Reply from Ayers & Cruiks
Thank you very much for your wonderful review and for choosing us to assist with your commercial property lease.
We’re delighted to hear that you had such a positive experience and that Cameron was able to provide professional, honest, and efficient service throughout the process. We take great pride in keeping our clients well-informed and making transactions as smooth and straightforward as possible.
Your kind feedback and 5-star rating are truly appreciated, and we will be sure to pass your comments on to Cameron.
Wishing you every success with your new premises, and please don’t hesitate to get in touch if we can assist you again in the future.
Ayers and Cruiks and especially Julia…
Ayers and Cruiks commercial team of Julia and Alison go above and beyond for all their clients their knowledge, integrity, efficiency and professionalism are second to none !
May 12, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you so much for your kind words, it really means a lot to us. We’re especially pleased to hear your recognition of Julia Richards; she’ll be delighted to know her efforts made such a positive impact. At Ayers and Cruiks, we always strive to go above and beyond for our clients, and your feedback truly motivates us to keep delivering our best.
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An agent who actually manages things!
We transferred from another agent who had not kept our accounts up to date for many years. A&C sorted this out for us, got us back on a program of budgeted repairs and sorted out a long overdue section 21 project. Rita is quick and easy to communicate and work with and has a team of contractors she can trust - invaluable when managing leaseholders money!
May 12, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you for sharing such a detailed review, we truly appreciate it. We're delighted that we were able to help get everything back on track for you and bring your accounts and maintenance programme up to date. It’s especially great to hear your kind words about Rita; she prides herself on being responsive and reliable, and she’ll be thrilled with your feedback. We’re glad our trusted contractor network has added value too, we know how important that is when managing leaseholders’ funds. Thanks again for your support
Ayres & Cruiks are a responsible
Ayres & Cruiks are a responsible, professional management company. Rita, who manages the Southpoint flats, is quick to respond to any issues and arranges repair work or action straight away. The communication is excellent.
No complaints :)
May 10, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you so much for your kind feedback, we really appreciate you taking the time to share it. We're delighted to hear that you’ve been happy with the service and communication. Rita will be especially pleased to receive your recognition; she works hard to ensure issues are handled promptly and efficiently. It’s great to know this has made a positive difference. We look forward to continuing to provide you with a high standard of service
Our management company
Ayers & Cruiks have been the management company for our development over the last couple of years. Very happy with the service. Rita the property manager has been excellent. Thank you
May 8, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you very much for your kind feedback, we really appreciate it. We're delighted to hear that you’ve been happy with the service over the past couple of years. Rita will be especially pleased to receive your comments; she is committed to delivering a high standard of service to all our developments. We look forward to continuing to support you and your property.
Working with Ayers & Cruiks
We have been working with Ayers & Cruiks (specifically Rita and Holly from their Block Management Team) as our Managing Agents for well over one year. During that time Ayers & Cruiks have consistently demonstrated significantly improved response times to our many enquiries, as well as introducing trusted skilled contractors to undertake a variety of on-site works at commercially competitive rates and always with a quality outcome. Today, Ayers & Cruiks are seen as trusted advisors to the estate directors and we look forward to working with them for many years to come.
May 8, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you for your detailed and thoughtful feedback, we greatly appreciate you taking the time to share your experience. We're delighted to hear that our team, particularly Rita and Holly, have made a positive impact through improved responsiveness and the delivery of high-quality, cost-effective solutions. Building trusted relationships with our clients and being seen as a reliable advisor is very important to us. We look forward to continuing to support you and the estate for many years to come.
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Superb and a shout out for Rita
They took over from a previous Management Company that to be frank were useless. Since they have managed our building things get done promptly and as quickly as possible. Rita, who manages our Unit is brilliant. Highly Recommend
May 7, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you for your feedback; we really appreciate you taking the time to share your experience. We're delighted to hear that the transition has made such a positive difference and that matters are now being handled promptly. Rita will be especially pleased with your kind comments; she is dedicated to delivering an efficient and reliable service. We truly value your recommendation and look forward to continuing to support you and your building
Excellent Managing Agents!
We have long wished for a Managing Agent who seemed to care, wd answer calls & emails efficiently & at last we have found them! Rita & Holly at Ayers & Cruiks are very professional, respond without delay & are focussed on solving any problems. It is such breath of fresh air & we feel very supported in the smooth running of our apartment block. Thank you!
May 6, 2026
Unprompted review
Reply from Ayers & Cruiks
We really appreciate you taking the time to share such positive feedback. It’s fantastic to hear that our approach to communication and problem-solving has made a noticeable difference. Rita and Holly will be especially pleased to know their efforts are valued; they are both committed to providing a responsive and supportive service. We’re delighted to be working with you and to play a part in the smooth running of your development.
Ive delt with a few management…
Ive delt with a few management companies in the past but Ayers & Cruiks are so helpful with the drama
April 2, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you so much for your kind words! We really appreciate you taking the time to share your experience. Our team always aims to make things as smooth and stress-free as possible, so it’s great to hear that came across. If there’s ever anything we can help with, please don’t hesitate to get in touch, we’re always here for you!
Ayers & Cruiks
Contractor working on behalf of Ayers and Cruiks
Fantastic team to work for all round. Great communication, always a pleasure to deal with!
May 4, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you so much for your kind feedback! It’s a real pleasure working with contractors like yourself, and we’re glad to hear you’ve had a positive experience with our team. We pride ourselves on clear communication and strong working relationships, so your comments mean a lot. We look forward to continuing to work together!
Ayers & Cruiks
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Great service
Great service - quick response times and easy to work with!
May 5, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you for your great feedback! We’re really pleased to hear you found our service responsive and easy to work with. Your comments are much appreciated, and we’re always here to help whenever you need us!
Ayers & Cruiks
Everything is very ‘in control’ and…
Everything is very ‘in control’ and efficient. Rita liaises with all from the building which means there are no surprise along the way..
May 5, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you for your thoughtful feedback! We’re delighted to hear that everything feels well-managed and efficient. Rita works hard to keep communication clear and consistent for everyone involved, so it’s great to know that’s making a difference. We really appreciate your kind words!
Ayers & Cruiks
The details that come through regarding…
The details that come through regarding works have the correct info and Rita and Holly are very helpful if there are any issues
Payment of invoices very good
May 5, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you for your kind feedback! We’re really pleased to hear that the information provided is clear and helpful, and that Rita and Holly have been able to support you whenever needed. It’s also great to know our invoicing process is working smoothly for you. We truly appreciate your comments and look forward to continuing to support you!
Ayers & Cruiks
Would highly recommend Ayers & Cruiks…
Would highly recommend Ayers & Cruiks Property Management Company who provide a professional and efficient service. Thanks to Rita who always acts promptly to sort out any problems that may occur and keeps everything running smoothly.
May 5, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you very much for your recommendation and kind words! We’re delighted to hear that you’ve found our service both professional and efficient. Rita will be especially pleased to know her prompt approach and dedication to keeping everything running smoothly has made such a positive impact. We truly appreciate your feedback and are always here to help!
Ayers & Cruiks
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Excellent company
Excellent company, on the ball, efficient and helpful Rita is particularly helpful and efficient with any issue that has arisen. Highly recommend
May 5, 2025
Unprompted review
Reply from Ayers & Cruiks
Thank you for your fantastic feedback! It’s great to hear you’ve had such a positive experience with our team. We’re especially pleased that Rita’s proactive and efficient approach has stood out when resolving any issues. Your recommendation means a lot to us, and we’re always here to help whenever you need us!
Ayers & Cruiks
We switched to A&C from a terrible…
We switched to A&C from a terrible company and it has been a breath of fresh air to work with Rita and Holly who has worked very hard to take over our building and immediately fill us with confidence and we do not regret the move at all. Bravo and thank you
May 5, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you so much for your wonderful feedback, and for choosing to switch to Ayers & Cruiks, we truly appreciate the trust you’ve placed in us. We’re delighted to hear that the transition has been a breath of fresh air. Rita and Holly have both put in a great deal of effort to ensure a smooth handover, so it’s fantastic to know they’ve helped build confidence from the start. Your kind words mean a lot to us, thank you again for your support!
Ayers & Cruiks
Great company
Great company, always able to get hold of them whenever I need to. Rita is the manager of my block and she is so helpful, she really goes above and beyond whenever I have a query, a real asset to the business, thank you
January 31, 2026
Unprompted review
Reply from Ayers & Cruiks
Thank you for such thoughtful feedback, we’re so pleased to hear you’ve had a positive experience. Being accessible and responsive is really important to us, so it’s great to know that’s come across. Rita will be especially touched by your kind words; her dedication and willingness to go the extra mile truly make a difference. We’re very grateful for your support!
Ayers & Cruiks
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