Great support for the process, available anytime, any day! Delivery was long as we opted for the cargo instead of plane, but it's on us. Package arrived in an extremely safe and strong wooden box,... See more
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A scam Chinese company. Avoid. I bought a chandelier that looked nothing like the pictures. They pretend to be based in England, say they'll deliver in 5-7 days. In reality it took a month to come, I... See more
Company replied
Recieved our sofa today took little long due to customs as thry took 2 days to clear it but i was kept informed thoughout tge tine by Sasha what a lovely ladu fron support. I have had a back and forth... See more
Company replied
What lovely people they are, they have been soo helpful on live chat throughout in advising the best options for our kids nursery we were decorating for our first child. We bought a few things actuall... See more
Company replied
Company details
Written by the company
BabiesDecor is a global marketplace in premium home and kids' room decor. Our extensive range of high-quality furniture, captivating wall art, exquisite statues and sculptures, elegant lighting solutions, and beautiful wallpapers are designed to transform your living spaces. Serving discerning customers in over 220 countries and regions, including the USA, Europe, Australia, and Canada, BabiesDecor is dedicated to providing exceptional products and unparalleled service. Transform your home into a stunning showcase of style and comfort with BabiesDecor.
Contact info
20-22 wenlock road, N17GU, London, United Kingdom
- info@babiesdecor.com
- www.babiesdecor.com
3.5
Average
31 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Mesmerising Moon!!
Great support for the process, available anytime, any day!
Delivery was long as we opted for the cargo instead of plane, but it's on us.
Package arrived in an extremely safe and strong wooden box, perfectly protected!
We ordered the moon in 120cm and the result is fantastic, the effect is so real! We love it!
April 8, 2026
Unprompted review
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Love my Pink Panther art
Great service, quick delivery and love my Pink Panther art.
April 14, 2026
Unprompted review
If I could give 10 stars I would
If I could give 10 stars I would! What an amazing company. They texted me a proof of my wallpaper which looked great, especially since it was for a 23’ wall. They were kind enough to make an edit for me and then shipped it right out! They are quick to respond and super helpful. I will definitely order again and refer to friends.
July 4, 2025
Unprompted review
I bought a wallpaper for my baby but…
I bought a wallpaper for my baby but when i received it it was completely différent from thé picture on the web site. I asked for a refund but they say it is not différent even if i prooved it with pictures … they don’t want to gobe my money back it is a shame.
April 5, 2025
Unprompted review
I would not give this company even one…
I would not give this company even one star. I think this company is not only misleading but a complete scam. They don’t care about the customers wish in regards to the fabric and colour. They are full of lies. Do not trust them at all. I ended up with a sofa with poor fabric quality and wrong colour. They say it’s the light that makes the colour look different? Absolute rubbish. I wanted beige and ended up with dark brown. They don’t care and say I should upholster it with my own coat.
SCAM in every way. Avoid !!!!
March 20, 2025
Unprompted review
Reply from BabiesDecor
Dear Charlott,
We're sorry to hear about your experience. Our team made every effort to ensure the product was created according to your specifications, and the color and fabric details were confirmed before production. We believe the product delivered meets the agreed-upon order. While we understand your concerns, we do not believe the issue reflects a mistake on our part. Thank you for your understanding.
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Great contact
Great contact. Very responsive. Nice products. However, it should be clearer that the products are imported from outside the EU and therefore Subject to additional custom duties.
March 2, 2025
Unprompted review
Reply from BabiesDecor
Thank you, Bartlomiej! We appreciate your feedback and are glad you’re happy with our communication and products. We understand that customs duties can be an important consideration, and we’ll work on making this information clearer. If you have any questions, we’re always here to help!
My shipment was cancelled. No refund so far
My shipment was cancelled, but I received no notification. I requested a refund when I found out and got no reply so far.
Update: They answered they would send the product again. I asked for a refund, and they have not replied after weeks. This is clearly a scam site.
Update 2: I see they replied to this review as if they took care of my case. Make no mistake: I had to file a claim through my bank, and only then they proceeded to make a refund. One month has passed since I made the purchase. They never bothered to take action until now.
February 27, 2025
Unprompted review
Reply from BabiesDecor
Dear Concha,
We’re sorry to hear about the confusion regarding your shipment. After reviewing your order, we found that the issue was caused by a missprint on the shipping label, which resulted in the cancellation of the shipment by the courier. However, we processed your refund on March 20th, and a confirmation email was sent to you automatically. Please note that refunds can take 3 to 5 business days to clear from the date of the refund. We apologize for any inconvenience this has caused and appreciate your patience in this matter.
Reply from BabiesDecor
Merci beaucoup, Guy ! Nous sommes ravis que la qualité vous ait satisfait. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter !
very good costumer support
very good costumer support - there was a minor problem and they solved it very professional
October 11, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our customer support team. We’re always here to help and ensure any issues are resolved professionally. Looking forward to serving you again soon!
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You misrepresented the product
I never received a refund and you declined a return. Nice try.
You misrepresented the product. The quality looks like it came from a dollar store. Was looking to upgrade my island lights but the ones I have now are far superior. You do not warn people at checkout FINAL SALE. You should be ashamed that you sell garbage and I am out over $450.
June 2, 2024
Reply from BabiesDecor
Thank you for sharing your feedback. We value our customers' opinions and take them seriously. However, we feel it’s important to address several inaccuracies in your reviews placed from multiple accounts for no reason as you have your money back as you have falsely claimed chargeback through your bank by telling them this is unauthorised transaction which is miss leading when every communication was transparent and in writing in between.
You have kept the item -Filed a charge back with your bank by giving them the reason as unauthorised transaction means not done by you - Then got your money back
We are committed to providing high-quality products and excellent customer service. We hope you will take this opportunity to resolve the situation fairly. Should you wish to discuss this matter further, please feel free to contact us directly. We take all feedback seriously and always strive to resolve any issues promptly.
This will be our final communication on this matter. We have already contacted the relevant authorities, including our fraud and compliance team, and will be escalating this issue if the duplicate reviews are not removed and the second one is not corrected. We are a family-run business, and we take our reputation very seriously. We will not hesitate to involve Trustpilot and other parties to ensure the truth is represented.
Poor quality & no return policy
We ordered a lamp through the company's website but unfortunately the lamp that arrived did not match the one advertised. The quality is poor and when we tried to return the product, they refused. BEWARE ... all their products are on sale so they will never handle a return or refund.
June 5, 2024
Unprompted review
Reply from BabiesDecor
Thank you for sharing your feedback. We value our customers' opinions and take them seriously. However, we feel it’s important to address several inaccuracies in your reviews placed from multiple accounts for no reason as you have your money back as you have falsely claimed chargeback through your bank by telling them this is unauthorised transaction which is miss leading when every communication was transparent and in writing in between.
You have kept the item -Filed a charge back with your bank by giving them the reason as unauthorised transaction means not done by you - Then got your money back
We are committed to providing high-quality products and excellent customer service. We hope you will take this opportunity to resolve the situation fairly. Should you wish to discuss this matter further, please feel free to contact us directly. We take all feedback seriously and always strive to resolve any issues promptly.
This will be our final communication on this matter. We have already contacted the relevant authorities, including our fraud and compliance team, and will be escalating this issue if the duplicate reviews are not removed and the second one is not corrected. We are a family-run business, and we take our reputation very seriously. We will not hesitate to involve Trustpilot and other parties to ensure the truth is represented.
Solid wooden blades ceiling fan - I love it …
I purchased the ‘solid wooden blade ceiling fan 60 inch’ recently as it was just the Aeronautic look I was after. The two bladed fan looks just like the prop off an aeroplane and looks amazing. It suits our old art deco unit perfectly.
The team at babiedecor were a great help. After a little hiccup with my order online caused by my human error ( I thought I was ordering a fan with a light but in fact had ordered the fan without the light ) the sales and supply team went above and beyond to resolve my problem. They generously offered and sent me the light to attach to my fan at no extra cost to me and in a very timely and efficient manner. The communication I had with them was professional and timely throughout. I cannot thank them enough. I wish I could attach a photo of the fan to show off how amazing it looks. I highly recommend this company and this particular ceiling fan. Thanks again babiesdecor.com.
May 28, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your detailed and glowing review! We're delighted to hear that you love the 'Solid Wooden Blade Ceiling Fan' and that it perfectly complements your art deco unit with its aeronautic look. We're also glad to know that our team could assist you promptly and efficiently, resolving the hiccup with your order. Your kind words about our customer service mean a lot to us. We wish we could see a photo of the fan as well! Thank you for highly recommending our company and this ceiling fan. We truly appreciate your support and look forward to serving you again. Thanks again from babiesdecor.com!
best Art
Thanks for the tom n jerry art my daughter loves it. The frame is strong as for my size i was concerned about it as if it was light and thin but it holds tbe canvas perfect. I recommend this store 5 stars from me and 1 extra from my daughter. Will come again.
June 5, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your wonderful feedback! We're thrilled to hear that your daughter loves the Tom and Jerry art and that the frame met your expectations for strength and quality. Your recommendation means a lot to us, and we're honoured to receive an extra star from your daughter! We look forward to serving you again soon.
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So glad today with my purchase of fish…
So glad today with my purchase of fish bone wooden island light. The structure of it is soo beautiful. Delivered by fedex 5 stars from us and thank you for keeping us informed all the way.
June 7, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your kind words! We're delighted to hear that you're pleased with your purchase of the Fish Bone Wooden Island Light and that you find its structure beautiful. We appreciate your 5-star rating and are glad that FedEx delivered it promptly. Keeping you informed throughout the process is our priority. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new light!
Superb support delivered the chandelier…
Superb support delivered the chandelier fast delivery in 6 days wuality is awesome cant fault it i was worried as they have less reviews but all in all some nice support guys helped. And kept me informed throughout
Thankyou
June 8, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our support team and that the chandelier met your expectations. We understand your initial concerns, and we're glad our team could provide the assistance and updates you needed. Enjoy your new chandelier, and thank you for choosing us! If you need anything else, please don't hesitate to reach out.
Bought 4 chairs for my kitchen counter…
Bought 4 chairs for my kitchen counter island the chairs are soft cushion just like i wanted as mostly bar stools are hard cushioned and i got correct advise on there chat support i am very happy with the material as i was worried if the leather is geniune ir nit but it is geniune leather bit pricy but worth already placed another order for a pendant light yo gonover the island counter. Thanks guys
May 29, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with your new kitchen counter island chairs. It's great to know that the soft cushioning and genuine leather met your expectations and that our chat support team was able to provide you with the correct advice. We truly appreciate your feedback and your decision to place another order for a pendant light. We're confident it will look fantastic over your island counter, and we look forward to serving you again in the future.
What lovely people they are
What lovely people they are, they have been soo helpful on live chat throughout in advising the best options for our kids nursery we were decorating for our first child. We bought a few things actually floor lamp,ceiling light, crib bumper and the best and most beautiful part was the mickey statue it has completely changed the whole nursery amazingly i am definitely coming back and a special thanks to you sasha. Got everything in 8 days and with secure packaging by ups courier and our mickey statue was by fedex buf arrived same day. I recommend this business and will come again for sure.
May 26, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our live chat support. It’s delightful to know that the floor lamp, ceiling light, crib bumper, and especially the Mickey statue have brought so much joy to your new nursery. We are also glad that your items arrived promptly and securely with UPS and FedEx. Your recommendation means a lot to us, and we look forward to serving you again in the future.
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Recieved our sofa today took little…
Recieved our sofa today took little long due to customs as thry took 2 days to clear it but i was kept informed thoughout tge tine by Sasha what a lovely ladu fron support. I have had a back and forth detaiked diacussion as i need different colours in different sections of sofa and i have exactly got what i asked for i am glad i found this company they are woo nice people to deal with. Lovely comfort and i have bookmarked you now. Bless
May 19, 2024
Unprompted review
Reply from BabiesDecor
Thank you for your feedback! We're delighted to hear that you're happy with your Curve Velvet Sofa and that Sasha could assist you throughout the process. It's great to know that the detailed discussions led to you receiving exactly what you wanted. We're honorred to be bookmarked and look forward to serving you again in the future. Blessings to you as well!
Pleasent experience very helpful…
Pleasent experience very helpful support quick replies our baby boys room Is finally complete with these air balloon wall hangings very smooth finish and gloss makes it stand out definitely coming again formore as he grows.
May 17, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your wonderful feedback! We're delighted to hear that you had a pleasant experience with our support team and that your baby boy's room is now complete with our air balloon wall hangings. It's great to know that you appreciate the smooth finish and gloss, making them stand out beautifully. We're thrilled to have been a part of creating a special space for your little one and look forward to assisting you with more decor as he grows. Thank you for choosing us.
Amazing quality statues
I had been looking for these Kaws statues for a very long time. I finally found some and was at first skeptical about ordering as they were quite expensive and was worried how they would arrive. Sasha was amazing the whole time and would respond to me every time I had a question. Mine were sent via ship to help protect them so took a little longer than normal but once I received them it was all worth while. The quality of the statues is absolutely incredible. They fit in the space so good and they were definitely worth the wait. I can’t thank Sasha enough for her hard work and assistance and will surely be getting more stuff in the very near future. I recommend anybody to purchase them as they fill the room with so much character.
May 15, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your kind words! We're thrilled to hear that you're delighted with your BFF Open Edition - KAWS Statues. It was our pleasure to assist you, and we're glad to know that Sasha could make your experience seamless. We take great care in ensuring that our products arrive safely. Your feedback on the quality and the impact these statues have on your space is incredibly valuable to us. We look forward to assisting you again in the future and adding more unique pieces to your collection. Thank you for recommending us, and for being a valued customer.
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