B and C properties has re defined customer service in all ramifications . Every member of staff treats you respectfully and makes you feel valuable . Jack was exceptional but Fiona went above and beyo... See more
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Written by the company
B&C Properties are an independent estate agent that takes pride in being different. Our professional approach and single-minded desire to provide our clients with a first class, personalized service, is uniquely delivered by highly motivated and skilled staff.
Contact info
9a Pegler Square, Kidbrooke Village, SE3 9FW, London, United Kingdom
- info@baclis.com
- www.baclis.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
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Outstanding service from Janice Tang!
Janice Tang has been exceptionally helpful and professional in managing my property. She promptly coordinates maintenance, keeps communication clear and efficient, and ensures everything runs smoothly. Highly recommended!
B and C, above and beyond
B and C properties has re defined customer service in all ramifications . Every member of staff treats you respectfully and makes you feel valuable . Jack was exceptional but Fiona went above and beyond to make things work well for me . I had issues that needed to be addressed urgently with my Landlord and they advised me on how to go about it and also assisted with the process and everything went well. I pray to always meet companies like Baclis on my journey. Thanks Fiona!
very good!
This was my first time renting a flat while studying in the UK, and I was able to rent this flat very easily and quickly through B&C.
The contract stage was good, and B&C’s management is also excellent.
Thanks to B&C, I am still living very comfortably. Thank you so much.
Professional and very helpful
I've just rented a property in Royal Arsenal through B&C Properties. Tiffany was really helpful, efficient and supported me through the whole process. I was able to rent the property and have my son and his partner as permitted occupants which was a perfect solution to our situation. Wouldn't hesitate to recommend
I am landlord
I am landlord, B&C misled us on the final rent payment. Amount is not large but they simply ignored landlords suggestion.
Moreover, everyone in the team gave us different answers about Renters right. Not a pleasant experience in general
Very unprofessional people
Very unprofessional people, they withhold the deposit amount and they are very dodgy and not ethical in the way of doing business. They do unnecessary delays and we had a very bad experience.
Professional support
I have been getting very good and reliable rental and payment supporting services from Fiona Davey from B&C all along. Recently, she has kindly and patiently followed up on settling all service bills for my apartment from the developer. All this hassle-free support is highly appreciated.

Reply from B&C Properties
Tiffany was amazing in helping my…
Tiffany was amazing in helping my family and I in securing a property in such a short
Amount of times notice. I couldn’t speak more highly of her and how hard working she was to accommodate our move very quickly.
Excellent work
Excellent work. Nice and perfect ! Highly recommend it. Tiffany was excellent as well ! Love it.

Reply from B&C Properties
Fiona Davey B&C
For a while now I have been in communication with Fiona Davey. She is kind and patient when dealing with time sensitive issues and is always helpful. Fiona balances professionalism and friendly chat during phone calls, she does her utmost to assist me as a renter. I always find her calm and understanding. Thank you!

Reply from B&C Properties
Tiffany made our rental process smooth
Tiffany made our rental process smooth. Quick to respond, professional throughout, and the property was handed over in great condition. Highly recommend!

Reply from B&C Properties
Professional and Reliable Service
I had a positive experience renting through B&C Properties, the process was swift and straightforward.
Fiona, the property manager, was responsive and reliable throughout my tenancy. She regularly kept me informed about my gas and heating bills, which were sent directly to the agency and made sure I always knew what was happening. I really appreciated the clear communication and support, and I would happily recommend B&C Properties.

Reply from B&C Properties
Yasmine has been exceptional throughout…
Yasmine has been exceptional throughout my move-out process. She answered every question clearly, kept me informed at every stage, and went above and beyond by coordinating with my block management to ensure repairs were progressed. Her proactive approach and genuine support made what could have been a stressful experience much easier.

Reply from B&C Properties
I’ve had an amazing experience with B&C…
I’ve had an amazing experience with B&C Properties. The team remains helpful and professional throughout.
A special thanks to Fiona, she’s always quick to respond and ensures any issues are resolved immediately. Thank you for the excellent service!
followed every detail closely. Thanks for Delhaney and the great team
followed every detail closely, so we are happy.. Thank you very much Delhaney McDonnell..
Very good service!
Prompt and very helpful replies to…
Prompt and very helpful replies to queries and emails, particularly Fiona Davey - thank you very much!
Delhaney was excellent
Delhaney was excellent, extremely helpful and efficient! She provided amazing customer service ☺️

Reply from B&C Properties
Thank you!
Delhaney has been an amazing point of contact, she is always extremely fast when resolving our issues and nothing is too much trouble for her.

Reply from B&C Properties
Thanks Fiona & Michelle!
Fiona Davey & Michelle Anderson were both excellent property managers during my tenancy with B&C Properties - incredibly responsive, quick to resolve any issues, and very pleasant to deal with. Will miss them as property managers!

Reply from B&C Properties
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