Fast delivery, good variety of products, same products cheaper compared to traditional stores. Support is also very good, contacted few times before purchasing and they nicely clarified all my questio... See more
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One of the products I received was not according to specification. I submitted a claim four business days ago and have yet to receive any response. I have also tried contacting customer support by p... See more
Company replied
The delivery date changed by over a month and we still have not received the order.
Company replied
We are happy with our choice and my children are getting the best out of it
Company details
Written by the company
Badshop.se erbjuder bland annat badrumsmöbler och badrumsinredningar från välkända tillverkare från hela Europa till Sveriges bästa priser.
Contact info
Neptunigatan 82, 21118, Malmö, Sweden
- 010-140 01 01
- support@badshop.se
- www.badshop.se
3.7
Average
5K reviews
Asks customers to review
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Unable to reach customer service
One of the products I received was not according to specification. I submitted a claim four business days ago and have yet to receive any response. I have also tried contacting customer support by phone, but no one answers.
Apart from this issue, the ordering process and delivery were satisfactory.
September 11, 2026
Unprompted review
Reply from Badshop.se
Hi Niklas,
Thank you for your feedback. We’re sorry that it took longer than expected to receive a response regarding your claim and that you had difficulty reaching us by phone.
We’re pleased that the matter has now been resolved and that you received the help you needed. At the same time, we appreciate you bringing your experience to our attention, as this helps us identify areas where we can improve our service and response times.
Thank you also for your kind words about the ordering process and delivery. We hope to provide you with an even better experience next time.
Regards,
Mikaela
Badshop.se
Did not get my order
Did not get my order, no information whatsoever and no way of getting in contact with the company. Had to call their owner company (Bygghemma) support to cancel the order after weeks without response.
June 17, 2026
Unprompted review
Reply from Badshop.se
Hi,
Thank you for taking the time to share your experience. We are very sorry to hear that you did not receive your order and that you were unable to get in contact with us during the process. We understand how frustrating and unacceptable this must have been.
This is not the level of service we aim to provide, and we regret the inconvenience this has caused you.
We would appreciate it if you could share your order details with us so we can investigate what went wrong and take steps to prevent similar issues in the future.
Thank you again for your feedback.
Kind regards,
Wilma Badshop
Fast delivery
Fast delivery, good variety of products, same products cheaper compared to traditional stores. Support is also very good, contacted few times before purchasing and they nicely clarified all my questions and also suggested products. Overall 5 star, keep doing good work.
April 30, 2026
I have bought a water mixer with…
I have bought a water mixer with installation 3 weeks ago, unfortunately the installation has NOT done yet, even I called your service persons several times. I am thinking of returning the product and buy one from another company with better and timely service if no progress.
April 24, 2024
Perfect as always.
November 4, 2023
The delivery date changed by over a…
The delivery date changed by over a month and we still have not received the order.
January 15, 2023
Reply from Badshop.se
Hello David!
Thank you for taking the time to write us a review!
We apologize for the dalay of your order. Please contact our customer service for further help: https://www.byggshop.se/kundservice/kontakta-oss/
Wish you a nice day!
Best regards,
Emma
Badshop.se
Still havent recieved my order after…
Still havent recieved my order after many weeks but this request for a review I did recieve.
November 1, 2022
Reply from Badshop.se
Hello Joakim!
Thank you for your review.
Please visit "Mina sidor" on our site to get more information about your order and when it will be sent. If you have any further questions about your order you can contact our customer service: https://www.badshop.se/kundservice/kontakta-oss/ or call us on 020-10 41 41.
Have a nice day!
Regards,
Christoffer
Badshop.se
A good choice for everyone
We are happy with our choice and my children are getting the best out of it
October 16, 2022
My order nr 8690244 has still not…
My order nr 8690244 has still not arrived, so no hot water for several weeks 😡
July 2, 2022
Reply from Badshop.se
Hello Peter!
Thank you for taking the time to review us.
We are sorry to hear you still haven´t recieved your order. We advise you to contact our customer service for further help with your order. You can reach them through: https://www.badshop.se/kundservice/kontakta-oss/, or every weekday from 09:00-17:00 on 020 – 10 41 41.
Have a nice day!
Kind regards,
Emma
Badshop.se
Great experience
March 28, 2022
Wallpaper sample.....shipped promptly
Wallpaper sample.....shipped promptly. Turned out to be just what I wanted!
February 5, 2022
Super good quality!
January 21, 2022
I bought a duschskrappa that just does…
I bought a duschskrappa that just does not work, probably a production failure. I complained to you and asked for a replacement or reimbursement. You just answered you do not take back products that have been used and I am still waiting for a decent customer response
October 29, 2021
Reply from Badshop.se
Hi Mylene!
Thank you for taking the time to review us.
We can see that Customer Service has tried to reach you to find out if you wish to simply return the product or start a complaint, but lacks an answer from you. We kindly ask you to reply to the latest email we sent you for further assistance.
Wish you a nice weekend!
Best regards,
Emma
Badshop.se
Good experience
I have installed the varm Handdukstork Nordhem Vaxholm with easy installation. Delivery and shopping experience are good
October 4, 2021
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