Beautifully packed gorgeous products. Only complaint is length of time for delivery from DPD who sent three notifications of delivery day/times but failed to turn up. After that it only showed that... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Vouchers nicely presented with a personal greeting card. But then bizarrely we had two free samples in a massive cardboard box with yet another personal greeting card. Why? The samples would have fitt... See more
I am a big fan of Bamford; I really like the style and quality of the fashion. As I live in Switzerland (and don't visit our friends in the Cotswolds regularly), I placed my first order for the... See more
Wonderful products that smell divine but first delivery was incorrect - I paid £100 for a bottle of cologne and got a tube of face scrub! Resolved quickly though when I called customer services who w... See more
Company details
About Bamford
Written by the company
NEW IN
BATH & BODY
HOME FRAGRANCE
CLOTHING
CONTACT US
About Bamford
Bamford was founded on the belief that we need to be more mindful of our connection to the earth; to live consciously, in harmony with nature, and to respect the land that provides for us.
We craft considered clothing and homeware; natural skincare, bath and body collections; and provide nurturing experiences that inspire our community to be more connected: to their bodies and minds, to others, and to the environment.
Everything that we do, make and craft is informed by a desire to be mindful of our footprint and create in an ethical and sustainable way.
Contact info
Bamford Ltd, 19 Mossop Street, SW3 2LY, London, United Kingdom
- 01608692861
- guest.services@bamford.co.uk
- www.bamford.com
4.4
Excellent
793 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The smell of the soap brings me back to The Wild Rabbit...
My husband and I had the pleasure of staying at the Wild Rabbit - it was phenomenal - the service the beauty of the property and the excellence of the food and staff - I was looking forward to ordering the soap when I returned home which I did - one suggestion - would be great if we could purchase the metal containers for the soap as well that you use at the inn along with the replacement bags instead of the plastic containers. you currently use for those of us in the states. The Wild Rabbit has to have been the most beautiful place I've ever stayed in.
May 31, 2026
Always good products and prompt…
Always good products and prompt delivery - would like to see the gernamium BODY OIL back
May 31, 2026
Good communication kg me…
Good communication in keeping me informed about my order. Delivery was efficient and quick. A very good service.
May 27, 2026
Trunk Show Treasures
Lovely trunk show in NYC with beautiful displays that thoughtfully showcased products. Everything was shipped quickly and packed beautifully. Extremely pleased with the quality.
May 18, 2026
Maxime’s trunk show
The location of the pop up was beautiful and your staff was incredibly friendly and knowledgeable.
May 18, 2026
Superb product, superb service
May 18, 2026
Bamford does well what it has always…
Bamford does well what it has always done - excellence
May 21, 2026
Everything done as promised,and very…
Everything done as promised,and very speedy delivery.A lovely masculine scent.Thank you.
May 20, 2026
Fabulous secure packaging and beautiful…
Fabulous secure packaging and beautiful fragrance to enhance my home
May 12, 2026
Wonderful experience at the New York…
Wonderful experience at the New York pop up shop.
Alice was extremely helpful.
Love all the products I bought especially the eye balm!
Delivery was very quick. wrapped beautifully.
May 19, 2026
A few things arrived and were broken
A few things arrived and were broken. I have feedback on packaging if interested. The sales experience was great.
May 18, 2026
Great service and lovely presentation.
May 18, 2026
Very efficient service 😊
May 17, 2026
Good customer service.
May 8, 2026
Reply from Bamford
Hello Brian,
Thank you for your review. We regret to learn this.
Kindly get in touch with a member of the guest services team by calling 01608 692871 or emailing guest.services@daylesford.com and we will be glad to assist you.
We sincerely hope this can be resolved and that you will continue to shop with us.
My beautifully made bag arrived very…
My beautifully made bag arrived very promptly and was wrapped with great care…a lovely present to myself!
May 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.