Bamford Reviews 793

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, delightful scents, and effectiveness, especially for sensitive skin. Many appreciate the beautiful and secure packaging, often noting its eco-friendliness and suitability for gifts. The delivery service is frequently described as speedy and efficient, with items arriving promptly and well-protected. Reviewers also commend the excellent service, noting the efficiency and care in handling orders and replacements. However, some customers experienced issues with delivery times, with items taking longer than expected or not arriving as scheduled. A few also noted excessive packaging for smaller items, which they felt was wasteful despite being recyclable. There were also instances of incorrect or damaged items upon arrival, and some expressed disappointment with product availability restrictions.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing extreme satisfaction and finding the... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its efficiency and speed, with many... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praised the ease of ordering,... See more

Service

Reviewers mention positive feedback about service, with many describing it as excellent and very good.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautifully packed gorgeous products. Only complaint is length of time for delivery from DPD who sent three notifications of delivery day/times but failed to turn up. After that it only showed that... See more

Rated 4 out of 5 stars

Vouchers nicely presented with a personal greeting card. But then bizarrely we had two free samples in a massive cardboard box with yet another personal greeting card. Why? The samples would have fitt... See more

Rated 4 out of 5 stars

I am a big fan of Bamford; I really like the style and quality of the fashion. As I live in Switzerland (and don't visit our friends in the Cotswolds regularly), I placed my first order for the... See more

Rated 4 out of 5 stars

Wonderful products that smell divine but first delivery was incorrect - I paid £100 for a bottle of cologne and got a tube of face scrub! Resolved quickly though when I called customer services who w... See more


Company details

  1. Health and Beauty Shop
  2. Candle Store
  3. Clothing Store
  4. Home Goods Store
  5. Spa and Health Club

About Bamford

Written by the company

NEW IN BATH & BODY HOME FRAGRANCE CLOTHING CONTACT US

About Bamford

Bamford was founded on the belief that we need to be more mindful of our connection to the earth; to live consciously, in harmony with nature, and to respect the land that provides for us.

We craft considered clothing and homeware; natural skincare, bath and body collections; and provide nurturing experiences that inspire our community to be more connected: to their bodies and minds, to others, and to the environment.

Everything that we do, make and craft is informed by a desire to be mindful of our footprint and create in an ethical and sustainable way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

793 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The smell of the soap brings me back to The Wild Rabbit...

My husband and I had the pleasure of staying at the Wild Rabbit - it was phenomenal - the service the beauty of the property and the excellence of the food and staff - I was looking forward to ordering the soap when I returned home which I did - one suggestion - would be great if we could purchase the metal containers for the soap as well that you use at the inn along with the replacement bags instead of the plastic containers. you currently use for those of us in the states. The Wild Rabbit has to have been the most beautiful place I've ever stayed in.

May 31, 2026
Rated 5 out of 5 stars

Trunk Show Treasures

Lovely trunk show in NYC with beautiful displays that thoughtfully showcased products. Everything was shipped quickly and packed beautifully. Extremely pleased with the quality.

May 18, 2026
Rated 5 out of 5 stars
Bamford logo

Reply from Bamford

Hello Brian, 

Thank you for your review. We regret to learn this.
Kindly get in touch with a member of the guest services team by calling 01608 692871 or emailing guest.services@daylesford.com and we will be glad to assist you.
We sincerely hope this can be resolved and that you will continue to shop with us.

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