Banditeurope Reviews 

I suggest no one buy from here PLEASE Don’t get scammed like I did.IT’s been 2 weeks ain’t they don’t even reply to your email. I’ll definitely be going to the bank in the morning.

I ordered a tracksuit two weeks ago. The bottoms arrived without any issues via Royal Mail and are good quality, so I was initially very pleased with the purchase.
Unfortunately, the hoodie is still missing. Evri have confirmed that it is still with the sender, and despite sending Bandit three emails, I have received no response whatsoever.

I’m now having to pursue a refund for £85 through my bank, which is incredibly frustrating. Even more disappointing is that I have a very unhappy teenager whose birthday has now come and gone, with only half of his present arriving.

The quality of the item I received is good, but the lack of communication and customer service has been extremely disappointing. I would not order from Bandit Europe again.

i ordered a long sleeve from them in january of 2026 its september 2026 they havent shipped my order ive emailed them 6 times no response and when i press the tracking link it takes me to google? i also recently commented on their tiktok of my order not being shipped and they blocked me if anyone sees this dont buy from them im begging you

I placed an order on the 25th August for around £250. I haven’t received the items and it has been 3 weeks! I have tried contacting them by e-mail twice and their online contact form via their website once. Nobody has responded. I went online to claim my money back through my banking app and could see that some how they had set up a recurring payment to be taken. I have cancelled this immediately and made a claim to return my money, which can take up to 8 weeks! I would advise not to buy anything from this company unless you are looking to be scammed!

I brought the messenger bag for £79.99 and never received it. I have sent many emails and contacted them via instagram and got blocked this company is a complete scam save your money and don’t get robbed by these people

I bought the back pack from there website for 80 quid. The quality was terrible the strap ripped of within 4 months and the colour faded really badly. I messaged them on instagram to see if they could resolve the issue they never even replied to me👎

THE WORST BRAND

ordered over 2 weeks ago and wasnt shipped, they have now cancelled my order apparently 'at my request'. I sent them 3 emails asking about shipping and also tried contacting them on social media numerous times. Dont buy from this brand the customer service is awful and they scam.

Bad customer service. Ordered on the 5th with no updates. Commented on all social media posts about my order and they delete comments. Wouldn’t recommend

Accidentally didn’t think about UK not being a part of EU anymore. I then refunded because it would make no sense paying the amount of taxes I got put on my order.

I ask for refund but they ignore me everywhere, so make sure when you buy that you don’t count on sending items back to them, because they will not refund.

But I guess they need the money that bad…

It’s been 2 weeks since i ordered. It says on the website they aim to ship all orders within 24 hours… I’ve tried to email and have messaged them but no responses on both.

was worried because the reviews wasn’t the best however the product is amazing quality and delivery was very quick

DO NOT BUY FROM HERE
Ordered the puffer jacket but no shipping updates and hadn't even been sent out yet after a month with no responses to my emails. Luckily got my money back using klarna.

States on the website that the long sleeve t-shirts are true to size and to pick your usual size. I've gone and got an M, and the shirt fit like a XL - XXL lol, and it's nearly been a week since I emailed them, and still no response...

Non existent customer service. Ordered a small top, was sent a large.
No return policy. No response from advertised email.
Poor all round experience. Would never recommend or purchase again.

Bad customer service, theres no way to contact them as they dont reply. Was no update with my order for a long period of time i had to cancel.

Can I ask how do you contact this company as no customer service are replying on my email,?

Awful company! Ordered a tracksuit for my son, item arrived later than advertised which was annoying in itself, but they sent the completely wrong item, different size and colour. Wasn’t too worried initially, e-mailed them explaining with photos of my original order and the item they had sent (which was completely different) and asking to return it, no response… sent e-mails, tried web chat etc with no joy. I ended up having to raise a claim via my bank- which interestingly they responded to and disputed for months, despite the fact they couldn’t be bothered to respond to me (or multiple other customers when you check their Facebook page)
They like to give the impression of being a professional company on social media, but actually their registered business address is simply a hired self storage unit, there’s no phone number and no customer service at all so other than claiming via the bank there seems to be no way to get your issue resolved when they don’t deliver. I suspect it’s just one guy who is happy to sell items but unwilling to engage when he doesn’t deliver or makes a mistake.

I ordered size M for 3 shirts and asked to return so I can order a L they don’t respond to emails at all so if you’re looking to order make sure you go a size up as their customer service is non-existant they won’t respond to emails at all I had to give them away and order a bigger size unprofessional people who care about money only! Apart from that they have good products.

I ordered some jogging bottoms as a Christmas gift for my son. There was no reply to my first email asking when my order would be sent. I eventually received a reply apologising that it was a busy time for them assuring me my order would be shipped which it was.
When I eventually received my order the sizing was so small I contacted the company. I have now sent 5 emails requesting a return as per the instructions on their website. I have not received any reply. Avoid this company at all costs if I could give 0 stars I would.

It was easy and good to use with clear details and information