Very bad, goods do not arrive as mentioned on their website. Order more as week ago 35 lights with express service. But they still not arrived. We paid extra for UPS shipping, we request for the trac... See more
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See what reviewers are saying
Poor communication More than 2 weeks waiting for a 10-pack little light bulbs (still not arrived - manually cancelled) Poor logistic details. No track and trace.
Fast delivery with MRW to Portugal, fully trackable. was looking for profiles for hidden corner ceiling lights all over Iberia and nowhere to be found except on BLED. Unfortunately, they didn't have... See more
Lamp arrived with some damage Mistakes happens so i send them an email. They came with a very good solution within 1 day. Good customer service, its hard to find companies like this these days!... See more
Company replied
Company details
Information provided by various external sources
BarcelonaLED es una tienda de iluminación LED con más de 11 años al servicio de nuestros clientes.
Contact info
Spain
- barcelonaled.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 3% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad
Very bad, goods do not arrive as mentioned on their website. Order more as week ago 35 lights with express service. But they still not arrived.
We paid extra for UPS shipping, we request for the tracking code but they cant offer, so they didn't send with UPS express
Good store. I can recommend
Wide variety of light available. Very good store. Little bit expensive but fine.
Poor communication + unreliable
Poor communication
More than 2 weeks waiting for a 10-pack little light bulbs (still not arrived - manually cancelled)
Poor logistic details.
No track and trace.
Great service
Ordered 5 outside lights for good price. One broke down after just a week in use. Replacement received shortly. Fast delivery & great service!
Damaged, but great customer service!
I've ordered a lamp at Barcelona LED. It was shipped quickly and it was well packaged, because it was in a big box with styrofoam. Very good!
However, when I opened the box, I noticed that there were scratches on the base and glue on the lampshade. It also wasn't glued perfectly. Well, it couldn't come from the transport, because it was packaged very well. So I've contacted Barcelona LED.
Barcelona LED responded very quickly, within minutes! They apalogized and came immediately with two solutions: 1) they would send me a new one, or 2) I will get a full refund. I also didn't have to return the damaged lamp.
I've chosen for a full refund and within minutes Barcelona LED already responded, saying that they've done that and I will see it in a few working days on my bank.
I'm very happy with the quick responding from Barcelona LED en the solutions they've come up with! Great customer service! :)
I've trusted BarcelonaLED for our 5…
I've trusted BarcelonaLED for our 5 years and they've never let down. Professional and reliable.
Impressed by the wide variety of lights…
Impressed by the wide variety of lights available, especially the LED and ceiling options. This store really covers everything when it comes to lighting.
Loved the variety of LED and ceiling…
Loved the variety of LED and ceiling lights. Perfect store for any lighting need.
Fast delivery
Fast delivery, durable products, and beautiful lights. This store never disappoints.
Unique lighting designs that completely…
Unique lighting designs that completely transformed my space. Love shopping here.
Affordable
Affordable, modern lighting options with excellent customer service. Highly recommended
Amazing selection and knowledgeable…
Amazing selection and knowledgeable staff found exactly what I needed for my living room
Wide variety of stylish lights perfect…
Wide variety of stylish lights perfect for home and office decor. Great quality and prices.
Lamp arrived with some damage
Lamp arrived with some damage
Mistakes happens so i send them an email. They came with a very good solution within 1 day.
Good customer service, its hard to find companies like this these days!

Reply from Barcelonaled
Excellent Customer Service
Excellent customer service! No problem reporting faulty item, a replacement was agreed under warranty immediately.
I had a great experience
I had a great experience, the shipping was fast and the product was exactly what I expected. Highly recommended!
Fast delivery with MRW to Portugal
Fast delivery with MRW to Portugal, fully trackable. was looking for profiles for hidden corner ceiling lights all over Iberia and nowhere to be found except on BLED. Unfortunately, they didn't have enough in stock, bought all the last ones they had and awaiting new supply to finish my project.
Scammer website the order never arrived…
Scammer website the order never arrived and when i enquired they sent a forged delivery notice. do not waste your money.
Very good company
Very good company. Delivery was very prompt and product as described. Highly recommend B.LED
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