Terrible company
Terrible company. No communication with clients. Fabric faded after 3monts of purchase and now we on month 6 of emailing them with no response, they take no accountability for poor quality fabric

Reply from Bartletts
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible company. No communication with clients. Fabric faded after 3monts of purchase and now we on month 6 of emailing them with no response, they take no accountability for poor quality fabric

Reply from Bartletts
Absolutely Rubbish
They are there to create problems asking for documents at a later stage which are impossible.
They are enemies of clients
I have been so impressed with the service, courtesy and value received from Bartletts Service Centre, who went above and beyond in doing the diagnostics, fixing the issue and getting my car back to me as quickly as possible. Phil is an asset to the team and he kept me informed right the way through the process - he is a real credit to the business.
I have been waiting for a response to my initial enquiry for almost 2 months now. I rang about a month ago, asking for a response... absolutely nothing.
⚠️ YOU DON`T LIVE UP TO THE HYPE ON YOUR WEBSITE
If you are snowed under with work, then be honest with people about your timeline. You are suppose to be one of the top 3 Solicitors in Chester... I don`t think so... 😲
Absolute shambles dealing with an incoherent and pompous Pierre Bartlett. We were misinformed and not listened to at any time during the nightmare we had with this person. Searches carried out on a property were incorrect as we required commercial searches and received residential searches after we had moved solicitors due to the utter incompetence of this man. We have never received SLA and were misled over complaints procedures. We requested a return of deposit of 500.00 demanded on day one and are still waiting after 5 months. We have lodged a complaint with the SRA who seemingly have received numerous other complaints.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.