Bath Time Online 

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Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store

Information provided by various external sources

We want to be known for providing a consistently high quality of bathroom products and services to our customers. We want to be trusted, respected and valued by our customers.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

12 bomb bombs

Ordered 12 bathbombs on 28th November & chased 5 times before they arrived on Xmas Eve. Nothing like the photos, just cheap bathbombs put in a brown box. Will never buy from this company again.

January 3, 2022
Unprompted review
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Rated 1 out of 5 stars

Do not buy from them!

Shocking experience. Do not purchase from them!
I was left hanging after about 6 weeks when they suddenly decided to cancel my order with no reason given. Before I was kept waiting with very unprofessional email answers upon my regular requests about where my product remains (it was meant to arrive within 3 to 7 days!). Very rude and upsetting.

November 30, 2020
Unprompted review
Rated 1 out of 5 stars

This company took money off us for an…

This company took money off us for an out of stock (listed as 'in stock') and discontinued item via their website. They did not contact us to say in was out of stock - I had to chase them. Despite not having the item, they steadfastly refused to refund our money - they were completely unhelpful and incompetent. In the end we had to get the money back via our bank as a fraudulent transaction: we were sick of constantly trying to contact them. Had the cheek to suggest we were harassing them! Avoid, avoid, avoid.

July 22, 2019
Unprompted review

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