Bausch & Lomb Reviews 

Bought AREDSII on 10/16 and contacted B&L on the same as the new bottle contained vitamins totally different in color from prior. Vitamins were always ruby red and now deep purple. No explanation, other than the initial contact suggested I could try them and see if I had a negative reaction. What! As for a reimbursement, FedEx picked up the pre-paid package. I included the receipt showing I paid $38.48 and expected that amount to be refunded, and that did not include the sales tax paid. Finally received the check today for $36.99. From now on, will get my lutein and zeanthanin from egg yolks and multi vitamins!

The contact lenses are fine. My eye care provider told me to apply for B & L's rebate. The process is onerous and the result? REJECTED. Three times. B & L "Rewards" is a bait and switch. I recommend just finding better priced (and equally good) contact lenses.

I purchased 6 months worth of BioTrue Contact Lenses through Target Eyecare center. About one of every six contact lenses come out of the package upside down!

Never got my rebate. Sent in called 3 times still nothing. Will never buy their product again!

I called the NJ corporate office. Dolores answered in customer service. She was abrupt and did not want to give her name to me when I asked. When I asked my question, she quickly told me there is no one to speak to anywhere in all of B/L offices including corporate that can address my concern. Of course I did not believe her answer. I called the Clearwater manufacturer of B/L and the phone rang 20 times; no recording, no VM, no nothing. You have lost a customer of 20 years. You better work harder finding people that want to help the customer and not blow them off. My phone call with Dolores was a waste of time. Very poor form Dolores.

It seems every contact I opened has to be flipped over. Terrible quality control . Terrible loyalty to customers.

I cant believe they don't have some type of help for disabled seniors, living on 1,700.00 & they wanting a $500 co pay to get some eye drops. Shame on them.

Stop with the whole rebate thing to make it look like you are giving us a discount. It takes A LOT of time to have to sign in get pictures taken of receipt, boxes, input upc codes, and everything else. Then you are still not done jumping threw the hoops. When you can finally figure how to put in for a request that you want your money back, not to donate, or use for other things etc. Your card does not show up with your money. It makes me mad. I work my butt off for what little money I have and then have it taken from me makes me even more pissed off. I am done with Bausch & Lomb!! I put in for my yearly rebate on my contacts Feb 3 2026 and still no card has been sent to me with my rebate. Not only should I get my rebate I should charge you for all my time jumping threw your hoops!!

I bought the pure vision 2 contact lenses as I wanted an extended wear option. They were very easy to get in but after 2 days used they become constantly dry and i lost all focus. Not happy as this was supposed to be a premium prodcut but ended up being a total waste of money.

I am expressing my serious concern regarding the declining quality of the Bausch + Lomb I-Connect contact lenses I have been purchasing through Lenskart.

I have been a frequent user of these lenses for over three years. However, I have noticed that the quality has degraded significantly over time. Specifically, the lenses are frequently tearing or cutting at the edges after only ten days of use.

While I understand that this is a budget-friendly option, the quality of a product that interacts with such a precious organ as the eye should never be compromised. It feels as though the quality is being sacrificed, which is unacceptable given the health risks involved.

I hope you will take this feedback seriously and look into the manufacturing or quality control standards of the lenses currently being sold. I look forward to hearing how you intend to address these quality issues.

Contact lenses so bad, I had to come here to complain. Sitting here with my eyes streaming from them. Impossible to put in. Fuming. They're called Bausch & Lomb but this is for sure not a German company or German quality. Lifelong contact lense wearer and these are the worst I have ever tried by far.

I have been using contacts for 30 years and I cannot put their lenses in my eyes, they fold up, they do not stick to the eyeball, they are really weird.i bought 50 pounds worth for a long holiday because they were reduced, ended throwing the lot away, absolute garbage product

Hey folks lets talk about what a cheap and rotten company these people are. Spent almost $500 in contacts (1 year supply). $60 rebate. I get my rebate card only to have $55 on it. I email them and they have the nerve to tell me as of 1-1-26 they charge $5 for physical cards. I put in for the rebate early December 2025.
They wont give me the 5 dollars back that they basically stole from me. Next time do NOT buy Bausch and Lomb Contacts. If the company will offer this level of customer service imagine what they would do if there was a actual problem with their product.

I have worn contact lenses for 40 years including Bauch & Lomb. Decided to try them after wearing Acuvue for 7 years. They are absolutely the worst lenses for putting in, folding up on year and wandering off into the corner of my eye. Will be going back to Acuvue asap

Cannot open the Lumify bottle. Company will reimburse me with a check which is inconvenient as it requires a trip to the bank for me.
I would think anyone with arthritis in their hands would find it a real challenge to open this bottle.

Contact solution literally burns your eyes

Please explain to me on your coolies preferences page how you force us to not turn off the door called necessary coolies from companies like Salesforce Microsoft , akamie, and a dozen others?? You don't make enough money??? These are not necessary cookies you sell our information to them !!!!!!

A couple of years ago, I started switching to all cruelty-free products, but since I have an astigmatism in my right eye, it seemed I was stuck with Bausch & Lomb. The only cruelty-free contact lens company is Daysoft, and they don't make contacts for astigmatism.

But then it occurred to me - what if I just got a regular contact lens for my right eye? What effect would that have? As it turns out, none. There's no noticeable difference in my vision or in the comfort.

Plus, with my B & L, I wore the same contacts for a month, taking them out and cleaning them every night. No more! Now I just throw my contacts away at night and pop in a new pair the next morning. It's much easier, I don't need to buy cases and solution anymore (plus carry them when I travel), and I've got to believe it's healthier for my eyes.

The contacts are super-affordable, really well packaged, and all-around awesome.

Bausch & Lomb needs to get with the program regarding eliminating ALL animal testing.

As everyone else has said “hence 1.6 on a trusted review site” They have terrible customer service considering they sell such expensive contact lenses. They should be CLOSED DOWN.

While I think they make great contacts, I have a problem with the rebate. Last year they kept giving me different reasons for not giving me the rebate until I gave up. This year their first claim is the picture I submitted is blurry, but everything is clear as day if I zoom in. The entire rebate program feels like a scam and I will switch brands next year.