Such a shame, selling a burnt,old and dry cakes for the price of £4 The cakes were just horrible in taste, the shop was crowded and no queueing was respected, people speaking loudly The service... See more
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We ordered 3 platters of mixed seeded/plain bagels for an office event (pastrami, salmon, vegetarian). This was plenty for 17 people...some were left over after lunch but polished off by the end of th... See more
Company replied
B Bagel generously reached out to offer us, a charity, a voucher for a free taster platter. It was easy to redeem and I picked it up from the Soho shop as there is no delivery option to SE4, early one... See more
Company replied
I had the pleasure of trying their assorted pastry box, and each bite was a revelation. The buttery croissants were perfectly baked, flaky and golden brown, while the fruit tarts burst with flavor. T... See more
Company details
Written by the company
Big into bagels. It all started with a sandwich. Wrong shape, right time – you get the gist. But with bageling in our background, we soon realised there was a round, doughy-shaped hole in our lives. So we set to work perfecting our top-secret bagel recipe, right here in London. And B Bagel was born. Over ten years later, we’ve kept what made those very first bagels special. Every morning, we mix up our signature dough recipe, roll it into rings and let them sleep overnight. Then we boil for chew, bake on special wooden sticks for flavour and stone-bake for that perfect crusty-outside, chewy-inside vibe. We do this every day on each one of our sites, then we serve our bagels up with only the freshest fillings. And if we have any left over at the end of the day? We turn them into bagel crisps, just like that. No corners cut. No ingredients with un-spellable names. No bagel left behind. Our bagels are baked fresh in each one of our shops and we also deliver to homes and offices across the Capital. Bagels for brekkie. Bagels in boardrooms. Bagels in both hands – just the way it should be. We believe life’s better with a bagel in your hand. And if you’re as loopy about bagels as we are, you won’t settle for anything less than the best of the best. Now, are you going poppy seeds or plain?
Contact info
United Kingdom
- 02073512931
- info@bbagel.co.uk
- www.bbagel.co.uk
4.4
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Avoid this place it had nothing to do with food and customer service
Such a shame, selling a burnt,old and dry cakes for the price of £4
The cakes were just horrible in taste, the shop was crowded and no queueing was respected, people speaking loudly
The service as usual just poor
This shop for sure is black listed for us,we had several bad experiences there,but this time enough is enough
We won't deal with them at all
In 2026 such a disgusting food should be reported to the gov.uk customer authority
September 26, 2026
Unprompted review
Delicious and Gluten Free
Delicious and Gluten Free, a rare combination, but I am grateful.
July 27, 2026
Delicious mini bagel platters ordered…
Delicious mini bagel platters ordered last minute. Perfect size, friendly staff, easy and quick to collect. Highly recommend.
July 16, 2026
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10/10 bagel shop
I can't say enough good things about this bagel shop! The staff is always incredibly friendly, welcoming, and attentive, making every visit a great experience from the moment you walk in. The bagels are consistently fresh, delicious, and packed with flavor. You can really tell they take pride in the quality of their food.
I'm especially loving the new menu—it offers a great variety of options while keeping all the classics that customers know and love. Everything I've tried has been fantastic so far.
I also recently ordered catering for an event, and it exceeded my expectations. The ordering process was smooth, the food was beautifully prepared, and everything arrived fresh and on time. Our guests loved it, and several people asked where the bagels were from.
Whether you're stopping by for breakfast, lunch, or catering for a gathering, this place delivers outstanding food and exceptional service every time. Highly recommended! ⭐⭐⭐⭐⭐
May 12, 2026
Unprompted review
Reply from B Bagel
Hi!
Thanks for taking the time to review your bagel experience. Your feedback will help us keep everything rolling at B Bagel HQ.
We’re so pleased have been the perfect addition to your party, and hope to serve you again soon – there’s a hole lot more where that came from!
Yours with cream cheese,
The B Bagel Bunch🥯🥯🥯
Reply from B Bagel
Hi Arun,
Thank you for the amazing 5 stars! Your support means a lot to our team.
We can’t wait to see you again soon at B Bagel HQ.
Freshly baked regards,
The B Bagel Team 🥯
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Rip off bagel
Although the salt beef was tasty
No way is a salt beef bagel as good as £9. For anybody wanting proper salt beef bagel at great price visit Brick Lane Bagel shop best in London
April 19, 2026
Unprompted review
Reply from B Bagel
Hi Gary
Thanks for taking the time to share your feedback, and sorry for the delay in getting back! We’re really sorry to hear you didn't enjoy our Salt Beef; we have recently upgraded our menu and made some changes, we'd love to hear your thoughts on some of our new bagels.
We'll take your review into account, and, if you do decide to come back, we hope your next visit is a better one.
Yours,
The B Bagel Team 🥯
Excellent service Fulham
Excellent service this morning from Adithya and Mona. So friendly and kind. Thank you so much for being so lovely! The bagel and coffee were delicious too!
April 10, 2026
Unprompted review
Reply from B Bagel
Hi S,
Thank you for the brilliant review! We’re delighted you loved Adithya & Mona's service, that’s exactly what we love to hear.
There are plenty more fresh bagels waiting for you, so we hope to see you again soon at B Bagel HQ.
Bagel wishes,
The B Bagel Bunch🥯
Friendly service and order was ready…
Friendly service and order was ready and waiting for me on arrival. However the order was not complete and this was only noticed when I arrived at my destination. Had to go back to the cafe to request the remainder of the items. The food was absolutely delicious and I will be back!
March 3, 2026
Reply from B Bagel
Hi!
Thanks so much for your feedback. We’re really pleased to hear you received friendly service and enjoyed the food, we’ll pass the compliments on to the team!
We’re sorry, though, that part of your order was missing and that you had to make a second trip back to us. That’s definitely not the experience we want for our customers, and we appreciate you bringing it to our attention and we'll do better in future.
Thank you for your understanding and support, and we’re delighted to hear you’ll be back. We look forward to getting everything spot on next time!
Yours with cream cheese,
The B Bagel Team 🥯
Bbagel complaints about Fulham branch
Bbagel complaints about Fulham branch
I went there yesterday afternoon poor service rude customer service and management lack communication skills zero respect for my personal choice of non further disclosure of my dietary choices l tried to order a gf egg mayo bagel and one individual a Muslim woman refused to serve me my requested order, demanded that l tell of any alliges when l already told her my order is a gluten free bagel which is up on the menu above l asked for a manager to make complaint about the insident which manager just made further in denial total No acknowledgement he made conflict of debate and a heated argument occurred OVER a food my attempted order he was just totally useless and resolved nothing and refused to acknowledge the female staff member poor attitude and lack of comprehension skills of talking a specific specialist gf order which her attitude was way off from the start not being attentive to get my order transaction so l ended up walking away and wouldn’t spend a dime In that shop with such TOXIC customer service individuals.
This place deserves NO Stars I only one starred just to write about the people working there crap service and NO customers should spend money at that location neither.
January 9, 2026
Unprompted review
Reply from B Bagel
Hi,
Thank you for taking the time to leave a review.
We have already addressed and resolved this matter with you through other channels, but we felt it was important to respond here as well.
While we welcome genuine feedback and are always happy to discuss concerns about our products or service, we do not tolerate abusive language, personal insults, or behaviour that makes our team feel unsafe. Our staff deserve to be treated with the same respect and courtesy that we extend to all of our customers.
We are proud of the friendly and professional service our team provides every day, and we will always support them when they are subjected to inappropriate behaviour.
We wish you all the best,
The B Bagel Team
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Reply from B Bagel
Hi Sarah,
Thanks for the 5 stars! It means the world to our team to know you enjoyed your visit.
We hope to see you again very soon at B Bagel.
With gratitude,
The B Bagel Bunch 🥯
Rave reviews for the bagels and the…
Rave reviews for the bagels and the order was satisfied perfectly !
January 1, 2026
Reply from B Bagel
Thank you for the glowing 5-star review! We’re delighted you had a great experience with us.
See you again soon for another tasty visit.
Stay toasted,
The B Bagel Team 🥯
The food is delicious and the staff is…
The food is delicious and the staff is wonderful and friendly
December 16, 2025
Reply from B Bagel
Thank you for the glowing review! Hearing that you enjoyed our team's service truly makes our day.
We’re so grateful for your support and can’t wait to welcome you back for another bite soon.
With bagel love,
The B Bagel Bunch🥯
Reply from B Bagel
Thanks so much for your lovely review! We’re thrilled to hear you enjoyed the bagel and our team! Feedback like yours keeps us boiling, baking, and spreading the bagel love every day.
We can’t wait to welcome you back to B Bagel soon for another tasty visit.
Yours toasted and topped,
The B Bagel Bunch🥯
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First time trying it and loving it!
Me and my friend went to B Bagel today for the first time and ordered the same thing. The service was great and the staff was welcoming. We highly recommend going to try it! Essentially since they give discounts to students and NHS workers.
December 5, 2025
Unprompted review
Reply from B Bagel
Thanks for sharing your positive feedback with us! We’re so glad you enjoyed your visit and had a great experience at B Bagel.
Your support means the world to our team, and we look forward to serving you again soon.
Freshly baked regards,
The B Bagel Team 🥯
Mohammed is a star
I was served a delicious bagel today at 1330hrs. I was served by Mohammed. Mohammed has a really good way with customers, he was polite and personable. Top marks. Please pass on my gratitude to Mohammed.
Bagel was fresh and delicious. I will be returning.
November 9, 2025
Unprompted review
Reply from B Bagel
We really appreciate you taking the time to share your experience with us. It’s fantastic to hear that Mohammed made an impact!
Your kind words mean a lot to the team, and we hope to see you back at B Bagel again very soon.
With extra sesame,
The B Bagel Team 🥯
Professional customer service & delish…
Professional customer service & delish product. We were visiting from the United States and will definitely come back when in town again
October 13, 2025
Reply from B Bagel
Thanks so much for the lovely review! We’re thrilled to hear you enjoyed both the service and the bagels during your visit.
It means a lot that you chose to stop by while visiting from the United States, and we’re so pleased to hear you’ll be back next time you’re in town. We’ll have the bagels ready and waiting for you!
Safe travels and see you again soon.
With extra schmear,
The B Bagel Team 🥯
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