Bbsac Reviews 

BBS Air Conditioning installed our air conditioning on the 1st and 2nd of July. By the 26th of August, we had reported that it had stopped working in both our bedroom and living room.

An engineer attended on the 27th of August and said a part was needed. The following day, BBS told us it should arrive early the next week and that an engineer would contact us to arrange fitting.

Since then, we have been met with silence. I emailed on the 29th of August and the 4th, 7th and 9th of September, alongside repeated phone calls that went straight to voicemail. My email on the 9th requested a response within 48 hours. None came.

On the 14th of September, I told BBS I would bring in another company to inspect the installation. That engineer has since identified what they believe is an oil leak, which they consider repairable, and questioned why the previously mentioned replacement part would be necessary.

We are now having to seek help elsewhere for a system that failed less than two months after installation. Whatever the technical issue, there is no excuse for ignoring repeated requests for help.

Based on our experience, I cannot recommend BBS Air Conditioning. The lack of communication and aftercare has been unacceptable.

Overall an outstanding experience with BBS Air Conditioning from start to finish. The team was professional, friendly, and highly efficient throughout the whole process. They arrived on time, communicated clearly, and took the time to explain everything in a way that was easy to understand. The quality of the work was excellent, and it was clear they really care about delivering a high standard of service. It’s not often you come across a company that is both so reliable and so customer-focused. I’m extremely pleased with the result and would have no hesitation in recommending BBS Air Conditioning to anyone looking for trustworthy, high-quality air conditioning services.

Having previously used their services, I recently called BBS Air conditioning to inspect my system. They always arrive as planned and do a thorough job. On this occasion, there was no charge for the inspection.

Amazing company - amazing install. Had some cowboy quotes before clearly not specialists however BBS saved the day and our pets with an amazing quote and job on our Fujitsu air con unit.

We went for split system and the 2 guys who came to fit on a Saturday were super professional.

The unit itself was recommended specifically for our room with wireless capabilities for remote function. All discussed in advance with Spencer who came recommended from a family member.

What a professional business and I could not recommend them highly enough.

SUPER JOB