NEEDED SOME DRAINAGE CHANNELS & CORNERS AFTER SEARCHING FOUND BC PROFILES IN WAKEFIELD, ORDERED PARTS ONLINE, AND GOT A FIRST-ORDER DISCOUNT, THE MAKE OF THE CHANNEL WAS POLYDRAIN A15 GOOD QUALI... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible Cheap for a reason. No Delivery of Goods, told 2 attempts at delivery…none were made send a google image from 7 years ago saying they had attempted there! Then told I’m Getting a partial ref... See more
Purchased 2 NEBO torches as Christmas gifts - 1 immediately didn’t work - rang - no answer. Rang - no answer. Rang - leave a message (which I did). Rang got a lady who said send an e,Pmail with your o... See more
Scam. I ordered and paid for an item which never delivered. Emails and customer service and phone numbers don’t work
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam. I ordered and paid for an item which never delivered. Emails and customer service and phone numbers don’t work
We placed an order with this company &…
We placed an order with this company & within 10 mins got an email cancelling order with no refund. Tried phoning, sending emails, no response. Don't place an order with them as you won't get your goods or your money back.
We placed an order with them in…
We placed an order with them in December. No delivery , no contact after many communications with them. They have stolen our money.
Placed order was told 1-2 days this was…
Placed order was told 1-2 days this was on 19th still waiting have emailed 3/4 times with no reply
Terrible company/ service
Should be 0 stars
service & quality products
If you want products at a right price, Shop at BC PROFILES. ordered in the morning and came the next day. will be ordering again
Thank you
Don’t use BC Profiles Wakefield there…
Don’t use BC Profiles Wakefield there prices are more than eurocell and the stock is. Left out side all wet and dirty.
Staff are unprofessional and bad mannered telling people eurocel can’t touch them on price then charging more for dirty products
Advertise items they don't have
Ordered item showing 374 in stock. Chased delivery and requested telephone call update. Received email saying order cancelled due to stock issues?? They took payment and held it for 5 days - won't use them again!!
Absolutely horrific experience
Absolutely horrific experience, scammed me in hundreds and did not deliver the channel drainage or recess drains! Put me behind on the job, ignored messages, emails and calls with no consideration. Absolutely awful.
very bad service
very bad service , delivery 1-2 days but never come scams
First class service …
Was a little concerned after reading all the negative reviews as I'd already placed an order for something that was way cheaper than anywhere else. Worried for nothing as they kept me updated on my order and shipped it promptly. Recieved all in excellent condition. First class.
Absolutely shocking service
Absolutely shocking service, ordered a torch on the Wednesday with a 2 - 3 day turnaround, received conformation email, received an invoice but no goods
Contacted BC Profiles the following Tuesday, they took my details and failed to return the call
Do not buy from- bcprofiles.co.uk
I should have looked at reviews before ordering from this company. I do not know how this second rate business is still operating. 'You have been warned'
Very poor service from this retailer
Very poor service from this retailer. I ordered a product which was shown as available within 2/3 days. I received an invoice and waited for despatch/tracking information...nothing came. I e-mailed twice for update and got no response and finally had to go to third party purchasing agent to get my money back. Not a good way to do business and now on my banned list of suppliers
SCUMBAGS & LIARS
SCUMBAGS & LIARS
Advertise next day delivery for items they dont have, no incoming phone line, the story of what the problem is changes constantly as does the delivery date and they make it very tricky to get your money back.
After reading all of the other reviews my experience sounds like their standard business approach, costing trades $$ in downtime buy taking your money for products the cant supply. Shocking.
Next day delivery when they haven’t even got it.
This company is a typical take your money and you will get what you paid for at sometime definitely not when they say you will. We recently ordered a reasonable amount of moneys worth them saying order before 1pm get it next working day. Oh really , they knew then it was out of stock but not a word just take the money. Some of the order had to come from Belgium what was it coming on to get there next day a Saturn five rocket. This company like a lot of other retail companies LIES so you spend your money. Anybody ordering from them because of there promise of next day be aware.
What a bunch of liars - AVOID, AVOID!
What a bunch of liars! They don't respond to questions about specifications and requirements, letting a chatbot lead you round the houses for days. Finally, they take your money saying it's next day delivery and you wait for 8 days while they keep saying it's on its way. Then they say an essential component has just been ordered from Belgium and will not arrive for another 10 days, is that all right!! When you say it isn't, the job is urgent, they say they sent an email saying there would be a delay. Lies, deceit and what borders on fraud at every stage. Happy to take your money, stingy about letting you have the goods you paid for (which are not cheap). How are they still trading?
Well, here we are after that 10-day delay, and guess what? They say they just looked at it in the warehouse and it's too damaged to sell. What a huge surprise, who could have seen that coming! They have offered to refund, which will take another 3-5 days, so we've cut our losses and gone for that. Luckily we found someone who does the glue in huge aerosols and can deliver in 1-2 days, cheaper than these tripehounds. Avoid this lot, they are complete no-hopers.
Wished I’d looked at these reviews…very poor business
Wished I’d looked at these reviews before I bought.
Package arrived split, not good when it is a liquid !
Refunded for product but not the £4.50 for delivery.
I did nothing wrong, had no product to use and it cost me £4.50 for the trouble.
Very poor way to run a business
Avoid this company.........
Shocking service. Ordered item on the 24/05/23. After 6 days no delivery and tracking information still stating the item would be delivered on the 26/05/23. Contacted supplier, who said you will have to wait another 3 days as item stuck at Evri. No apologies and clearly stating it was Evri's fault. On the 01/06/23 Evri contacted me via Ebay message (which I retain as evidence) to say they had just received the item from the supplier on the 01/06/23. Evri delivered on the 02/06/23. The supplier took over a week to despatch the item. They then tried to blame Evri for their abysmal performance. DO NOT USE THIS SUPPLIER IF YOU WANT GOOD SERVICE AND FAST DELIVERY.
Complete waste of time
Complete waste of time
Took a whole week of messaging and still didnt deliver the order but it took two minutes to cancel my order
Save yourself the hassle and pay for proffesional service and not this shower
Disgusting service and no contact number to call either
Very Good
My personal experience with BC Profiles is a good one. I read the reviews before purchasing and was a little hesitant but decided just to go ahead with the order as the prices were good, and even better with the 5% customer discount code when signing up. I had absolutely no issues whatsoever. Delivery turned up on time and all of the order correct. I ordered again a few days later and again everything was fine, very fast and quick delivery. The only negative was that upon delivery both times, the driver left the items in the garage without any notification to say these had been delivered but this is not BC Profiles fault. If the negative reviews make you nervous then purchase with a credit card for peace of mind but I would certainly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








