Beacolors Reviews 

158
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

A fantastic shopping experience! They ship directly from a dedicated U.S. warehouse, so I receive my orders very quickly. Whenever I encountered an issue with my purchase, their customer service team... See more

Company replied

Rated 1 out of 5 stars

I recently tried some hazel contact lenses, but unfortunately, my experience was a bit rough. After putting them in, my eyes turned red, and for a couple of days, I had difficulty seeing in any kind o... See more

Rated 1 out of 5 stars

Horrible customer service. I order contacts every month from different companies and receive product within 3 weeks! I ordered with Beacolors on Dec 4th 2024, it has Been 6 weeks and they state it is... See more

Company replied

Rated 5 out of 5 stars

I thought Beacolors was very innovative in their color selection and in the fact they expanded out of China with a U.S warehouse. They are very customer proactive and offer tracking immediately, they... See more

Company details

  1. Contact Lenses Supplier
  2. also in
  3. Beauty Product Supplier
  4. Cosmetics Wholesaler

Written by the company

Beacolors is a manufacturer of soft colored lenses. We provide customers with a variety of high-quality and safe contact lenses, including natural color lenses, Halloween lenses, anime role-playing lenses, daily and monthly lenses, and lens wearing and cleaning tools. Free shipping for more than 3 pairs, OEM wholesale is supported, and we are very happy to provide fashion, beauty and health to every customer who loves colorful perspectives. Wearing our certified colored contact lenses, you will see the world in a completely different and better way!


Contact info

3.1

Average

TrustScore 3 out of 5

158 reviews

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No recent history of asking for reviews

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3.1

All reviews

(158)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A fantastic shopping experience!

A fantastic shopping experience!
They ship directly from a dedicated U.S. warehouse, so I receive my orders very quickly. Whenever I encountered an issue with my purchase, their customer service team provided me with the perfect solution! The colored contact lenses are incredibly comfortable to wear and look completely natural—they don't look fake at all!

May 1, 2026
Unprompted review
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Reply from Beacolors

😘Thank you so much for your wonderful review. We are still committed to offering the best level of quality and service to all of our customers. And we hope that you can give your further support and preference to us for your next purchase. Sending you love and happiness 💕

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Rated 1 out of 5 stars

You know I'm not a mean person .

You know I'm not a mean person .. I want to give everyone & everything a positive. This time, I thought I ordered from the US warehouse & I checked the order & I did. But, really I didn't,!!!!!! Because, my items are coming from overseas!!!! It is taking forever for them to get to me!! And, frankly I'm getting sick & tired. Then my friends are like since you ordered 2 you will get the 3rd pair for free... I was like what? I didn't get no 3rd pair for free!!! Come on Beacolors... You ppl use to be so.... ON POINT!

April 8, 2026
Unprompted review
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Reply from Beacolors

We're sorry to hear the experience didn't meet your expectations. We checked your order information. You placed two orders in April. The first order was for lenses from overseas, as the title didn't have the prefix "US warehouse." The second order was from a US warehouse, and we have shipped it from there. Therefore, I'm unsure which order you're referring to with this issue. Currently, it appears the warehouse for shipping was correct; it was shipped from the warehouse where the selected item was stored. Also, our website never has a "buy two get one free" promotion. All free gift information is clearly displayed on the shopping cart banner. You may have misunderstood the info regarding the 3rd free lens. Of course, if you have any questions about the product or information, please contact customer service directly for immediate assistance. Thank you for your support and understanding. We wish you a pleasant life❤

Rated 1 out of 5 stars

Complete waste of 50.00..

Complete waste of 50.00... contacts hardly show but in pictures they provided they were suppose to be a dramatic change with my eye color... They're not and I don't even think they put the right contacts in the right package because these were suppose to be a icy crystal like blue .. they're not

February 23, 2026
Unprompted review
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Reply from Beacolors

We are very sorry to learn of your unpleasant shopping experience. If you believe the lenses you received are the wrong color or were incorrectly packaged, please do not open the sealed packaging; instead, take photos immediately and send them to our customer service team so we can verify the issue and assist you.

As for the differences in the visual effect once the lenses are worn...Because everyone's eyes are not the same color, the effect of wearing contact lenses varies from person to person. The wearing effect of the model just for reference only, and the color/pattern of the real lens itself should prevail. Please place order by lenses pictures, not model looks.

If you are looking for a more pronounced change that completely masks your natural eye color, you can opt for opaque contact lenses in vivid shades of blue. These lenses have a higher pigment concentration and are capable of fully covering the color of your iris.

Rated 5 out of 5 stars

Very great experience

Very great experience

December 18, 2025
Unprompted review
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Reply from Beacolors

We are delighted to receive a satisfactory review from you. Your support means the world to us. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Rated 1 out of 5 stars

No more

Delivery is fast, especially if you order from their U.S. warehouse and their prices are a bit lower than on other such sites. Sadly, the quality of lenses is BAD and there IS NO real return, refund or other service policy when bad lenses are received. I've received torn lenses, scratched lenses, murky / cloudy lenses, and lenses far darker than those in the sales pages images, making them complete losses as Beacolors refused to stand behind them. (I highly urge you to read their disclosures). The high number of lenses of low quality, erroneous, and damaged lenses I have received has even led me to wonder if they repackage old used lenses (truly, I've wondered this because why else would a new lens be scratched or murky, etc.?). The saying 'you get what you pay for' definitely applies here - and I say that as a one-time loyal customer, but no more.
_______________________
Edit (reply to reply):
I am an experienced lens-wearer who has worn colored lenses for more than 30+ years. I have, specifically, purchased hundreds of dollars in lenses from you - and I DID reach out to you about the last ones. Your reply was pretty apathetic. While the images I submitted were indeed clear and indicative of the shades of gray, your reply was: "The picture is unclear, so I can't determine the color. Because everyone's eyes are not the same the effect varies from person to person. The wearing effect of the model just for reference only. Please place an order by lens pictures, not the model's looks."

Edit 2 to reply 2:
I appreciate the effort you are placing within the wording you're using, but I feel you are doing Beacolors more harm than good. The models are used on your site in order to "model" or in other terms, 'promote' the lenses. Are you saying the images are not indicative of the products? For the type of buyer you are attempting to attract, this should be a deal-breaker, as to them how ELSE is the color and look of a lens supposed to be decided upon? Now, to someone like me, who has mentioned perhaps ad-nauseum that I am an experience lens shopper, the model has very little to do with a lens purchase. I go more by what the smaller images of the lenses themselves look like on DARK eyes. Period. The fact that my son was the one who opened and noticed the particularly dark lenses we received (in duplicate as we ordered two of each) and in lieu of the ones ordered, speaks volumes. We had let the murky, quick-drying, scratched lenses go for years - at a monetary loss to us - but having reached out to you about the dark lenses and being practically ignored or gas-lighted (as it still feels is happening) was way too much. Others should take your replies as the warning they are, and of assurance of when I said that while great words, the replies are apathetic.

November 11, 2025
Unprompted review
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Reply from Beacolors

Hi, thank you for your response. Regarding the lens color issue, we have tried our best to ensure that the lenses we sent were not significantly different from the close-up photos shown on the website, whether in terms of hue or pattern. These are all real photographs; due to variable factors, such as light, camera lens filters, surrounding colors, etc., slight differences are possible in chroma luminance of the lenses. If you feel that the effect on your lenses is different from the model's, we regret that we cannot meet your expectations. We also state on each product's purchase page: "The Effect Of Wearing Contact Lenses Varies From Person To Person." If you are not satisfied with the color or effect after wearing the lenses, we can help you apply for a partial refund as compensation. As for the quality issue you mentioned, such as broken or scratched lenses, kindly take clear pictures of all these defective lenses and help us register the product issue. We will then provide you with a separate solution.

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Rated 1 out of 5 stars

I’ve never received my order!!

I’ve never received my order!!! It said delivered on October 10 but I haven’t gotten it yet

November 4, 2025
Unprompted review
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Reply from Beacolors

Hi, we were truly disheartened to see your feedback regarding the unreceived order. Our advice is to first check that the delivery information on your order is correct to avoid misdelivery, and then check your doorstep, mailbox, and any other potential delivery locations at your address. As we were unable to locate any associated order information on Beacolors by the name shown on your review. If you haven't received your order from us, kindly contact our customer support team as soon as possible and provide your detailed order information so we can assist you with your inquiry and handling.

Rated 1 out of 5 stars

Uncomfortable

Was excited to get them but wasn't the same color as in the ad picture. I used to wearing contacts but these were uncomfortable to wear- I wouldn't wear them for 2 hours to the party.

October 8, 2025
Unprompted review
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Reply from Beacolors

Upon knowing you're unhappy with our products, we want to sincerely apologize for any frustration or inconvenience this has caused you. Your satisfaction matters deeply to us, and we never want a customer to leave feeling dissatisfied. We’d love the chance to make this right. For any issues related to the product/order, please reach out to our customer service team first for prompt assistance and resolution. Hope everything goes well for you and that you have a happy life 💕

Rated 1 out of 5 stars

My order was on its way then it said it…

My order was on its way then it said it got sent back to sender, because it says my address is wrong. It wasn’t wrong. I’ve emailed them I keep getting the runner around! Never again!!

September 30, 2025
Unprompted review
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Reply from Beacolors

We're sorry to hear the shopping experience didn't meet your expectations-that's never what we want for our services.

If your order is returned to us due to an address error during delivery, this invariably stems from an alert issued by your local post office or delivery service provider. This situation typically arises when the delivery driver is unable to precisely locate your residence—and thus complete the delivery—based on the shipping information provided on the shipping label. Potential causes include an incomplete address (such as a missing apartment or unit number), a mismatch between the postal code and the city, or a failure to update your address following a move, etc.; for specific details, you will need to verify the matter directly with your local delivery carrier.

We certainly do not want this to happen. However, should it occur, we will typically work with you to check the address and offer resend service. Regardless of the option chosen, our primary objective is to provide an effective resolution to help you navigate this situation.

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Rated 1 out of 5 stars

I have not even received my order

I have not even received my order. I ordered it 3 months ago..

June 30, 2025
Unprompted review
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Reply from Beacolors

Hi, we were truly disheartened to see your feedback regarding the non-receipt order. Our advice is to first check that the delivery information on your order is correct to avoid misdelivery, and then check your doorstep, mailbox, and any other potential delivery locations at your address. As we were unable to locate any associated order information on Beacolors by the name shown on your review. If you haven't received your order from us, kindly contact our customer support team as soon as possible and provide your detailed order information so we can assist you with your inquiry and handling.

Rated 5 out of 5 stars

I thought Beacolors was very innovative…

I thought Beacolors was very innovative in their color selection and in the fact they expanded out of China with a U.S warehouse. They are very customer proactive and offer tracking immediately, they can move products very efficiently and deliver fast. It tells me that they are serious about wanting my business. I like to shop for different color lenses and Beacolors makes that easy with low prices. I look forward to a long and steady relationship with them.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

I'm not a bot and this place is not…

I'm not a bot and this place is not spam. I'm seeing some really ignorant reviews. I give them five stars because I always get exactly what I want even if I got to wait a couple extra days because they're coming out of country. Very down to earth. Customer service sent me a new pair because one was ripped. I will not be shopping anywhere else now that I know this is my go-to

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have placed 2 separate orders from…

I have placed 2 separate orders from Beacolors, and I got every set of contacts in a reasonable amount of time!! Each set are very beautiful colors!! The web site is extremely easy to shop on, they have great deals!!! I highly recommend them!!!!

July 17, 2025
Unprompted review
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Rated 1 out of 5 stars

This is B's I'm still waiting for my purchase

This is B's I'm still waiting for my purchase since June 27th I haven't even had any updates or anything on them they are for my boyfriend yet we haven't received them or gotten an update since the 27th of June

July 28, 2025
Unprompted review
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Reply from Beacolors

Hi, we have tracked the shipment. Your order was placed on June 27th, and we shipped it out on the very same day. The tracking number is VR747917386YP. Here is the latest tracking update: 2025-07-11 14:25:56 [GMT-04]
[Piqua,OH,45356,US] Parcel has been delivered.(Front door)

The carrier has provided clear proof of delivery showing that the package was delivered to Christina Mote at 603 Spring Street, Lower, Piqua, Ohio 45356. If you have not received it, please contact our customer service team immediately so they can follow up and provide you with all available delivery details to help you locate the delivered package. I hope everything goes well for you.

Rated 1 out of 5 stars

Received mine today& contacts are stuck together

Received mine today. 4 pairs. 3 individual contacts were folded over and I was unable to pry them open and eventually ripped the contact
Sent video to company and yet to get a reply.
Although I provided my prescription I can only see out of 1 contact per pair, the other is soooo blurry
Gave 1 star because I had to. Glad I didn't send in the second order I have in my cart before getting the first order

June 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad contacts

I recently tried some hazel contact lenses, but unfortunately, my experience was a bit rough. After putting them in, my eyes turned red, and for a couple of days, I had difficulty seeing in any kind of light. Thankfully, by the third day, my vision began to improve, but I think I’ll be looking for a different brand next time. I just wanted to share my experience! I had to sleep to find any comfort during the process.

May 29, 2025
Unprompted review

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