While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.6

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(12)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

YOU WILL REGRET BUYING FROM BEAMQ

I ordered a laser sight on 9/17/2025. I still have not received the sight and my order shows delivered. When I requested a tracking number they sent one for something delivered in a different state on 9/15/2025, two days before I ordered the sight. I have sent dozens of help requests and emails and Helen responds saying give us one more chance and I'll send you a tracking number this week.

September 17, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

My order never arrived

When my order did not arrive, I emailed the company, and my first email was actually answered. They promised to follow up. Every email since then has been an automated reply telling me to check a tracking number on a 504 blocked website. Now, I am not even getting a response.

The company claims to be in California, but the payment went through France, the Canadian office is in an apartment block, and the "tracking" URL is in China. I don't know if it is a total scam, but it certainly isn't a place to spend money.

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

WARNING Fraudulent Company!

WARNING: Please be aware that a fraudulent company going by the name of BeamQ is falsely representing themselves as RPMC Lasers. They have gone as far as quoting under RPMC Lasers name and using our TIN number for registration. Their bank information indicates Hong Kong. To be clear, RPMC is owned and operated in the USA. We have no affiliation with this company. They have no phone number on their website. This has been reported. Please be sure you talk to your suppliers before sending orders.

August 18, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ordered, payed and never received anything

We have ordered, paid and never received the goods. Hellen of BeamQ is responding until you have paid, and also pushing you to pay, after that she responds occasionally. She is telling us that the first parcel was lost and they are sending a second one, which also never arrived and so on. This is ongoing for over 4 month now. It will save you money, time and headache if you stay away from BeamQ

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Hellen has aken our money one month…

Hellen Smith of BeamQ laser has taken our money one month ago. She promised that she will ship in one week. Now after one month she is making excuses. She shipped our last order after two months after 100s of emails. She hide behind email and don't give her contact no to chat online to discuss order and support issues. We are badly stuck due to her unprofessional attitude towards the clients. She always makes excuses while citing one or another reason and disrespect her clients. She runs company from China with an address of USA where no company is located on Google map.. Those who are also stuck like us can try calling to one China no 13625719511 of Liang Ping which is she probably herself. Her products received are also kf cheap quality and stopped working after sometimes so it is suggested to stay away from her in your own interest.

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

BeamQ is scam

Yes , this company is fraud. Don't buy and never buy from this supplier. My money around 1500 usd stuck. Escalating the matter further to their bank. It is a scam. Helen is also fraud.

October 11, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

warning Beamq lasers is a scam…

they took my order and they send me a email saying they made a mistake with the price so i asked for refund no one responded to me i sent around 8 emails to beamq laser and nothing warning they keep your money and no refund this company is a scam and they are maggots

April 27, 2023
Unprompted review
Rated 1 out of 5 stars

I paid and no item, no response for over a month!

I paid and now they won't respond to my correspondence. I haven't received my item and it's been over a month since I made the purchase. It has also been over a month since anyone responded to my emails. The last time someone responded was when they told me to pay, and I did and now nothing. Stole my money with no intent to fulfill my order.

November 8, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look