I had a great experience ordering from Bearaby. I got my blanket without issue, and it was exactly as advertised. A lovely blanket that seems like it's high quality. I didn't have any reason to conta... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Our philosophy is that self-care should bring joy, functional design should prioritize utility, and restful rejuvenation should happen organically, without the need for medication. By utilizing scientific research, utilizing remarkable sustainable materials, and applying innovative product development strategies, we transformed this vision into a reality. | USA: https://bearaby.com | Europe: https://bearaby.eu
Contact info
90 Church St, 10007, New York City, United States
- hello@bearaby.com
- bearaby.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Company Worth Trusting
I discovered Bearaby after receiving a diagnosis of severe ADHD in my 30's. I was overwhelmed with the options for weighted blankets until a friend suggested I order the TENCEL Weighted Blanket. It has been a life-changing purchase for me.
After exploring the site, I ordered different-sized Knot Pillows and noticed my children using them as soon as they arrived. We don't leave the house without one of our Huggets to keep restless hands occupied in the car, including mine, while sitting in traffic.
I have since purchased the Lounger (heated lap pad), the Ocean Napper, so I can take it with me when traveling, and the Second Skin Sheets. I cannot express with words how incredible these sheets are. I will be purchasing another set ASAP.
In today’s world, peace is of the utmost importance to a family with challenges like ours, and Bearaby products provide calm.
This is why I want everyone, especially those who are and who love a Neurodivergent person, to know about Bearaby and have a real mama validate the difference these products can make.
We have interwoven Bearaby into every part of our lives.
I am basking in gratitude, not only for this company, but also for Eleanor (Bearabuddies Customer Care) and her genuinely kind and helpful responses to my emails.
Outstanding Customer Service
Outstanding Customer Service! The team was amazing in resolving my issue with my lounger and responded to my emails immediately. I own both the Bearaby Lounger and a weighted blanket, and I couldn’t be happier. They’ve made a huge difference to my sleep.

Reply from Bearaby
The blanket that ruined other blankets for us
I got the weighted blanket for my wife for Christmas and she’s obsessed! After a long week, she pulls it over her, sinks into the couch, and lets waves of relaxation wash over her. Love that it’s all cotton with no fillers too.
Side note, had a minor issue when I placed the order but customer service fixed it immediately, over the weekend, without hassle.

Reply from Bearaby
I adore their blankets and human support
I adore their blankets, and when I had to return one because my family member didn't like it as much as I did, customer service was both so helpful and so human. It's so refreshing to work with a real person behind the keyboard to help me with such a large purchase and return. I love this company and will be supporting them the next time I need to buy a new blanket

Reply from Bearaby
Customer-focused response to a mistake
I was disappointed in the fulfillment of my order, as i had selected the most expensive, “overnight” shipping choice, but the blanket took 4 days to arrive. However, when I contacted the company about this, they both explained the reason for the delay (which they believe was within their conditions of what constituted “next day”, but in fact were never explained on the website, they graciously refunded the $40.00 shipping charge. They responded in a timely manner and made me whole for my concern. And the blanket is excellent
Top notch quality and integrity!
From Bearaby's high quality products to their timely and professional communication to their transparency with all of their policies (ie., refund, returns), Bearaby comes to the top of my list for a company with integrity, commitment to customers and high quality products! I am in support of their mission and vision. I don't know how I would ever part with my weighted blanket. I recently purchased the Muslin Cocoon, the Lounger, and a Nappling. My nervous system will forever thank Bearaby!
The Bearaby customer service is so…
The Bearaby customer service is so wonderful. I had a couple of delays and a small issue with my order. And when I contacted them, I received timely and helpful feedback from a real person and was treated with empathy. They resolved my issue exactly the way they said they would. This is some of the best customer service I’ve received in Germany.
I also love the quality of my Napper blanket and am already planning on ordering one for my child.
Thanks, Bearaby Team!
Hugs from Pankow,
Hollis Matyssek
You will wish you had this years ago.
The quality is exceptional. You can feel the craftsmanship immediately. The weight distribution is perfect, the fabric feels incredible, and it has noticeably improved my sleep and overall comfort in such a short amount of time.
What truly stands out is the impact. Within a week, I’ve experienced meaningful changes in my tension levels and overall nervous system regulation, and that’s not something I say lightly. The value this product is already bringing me genuinely exceeds the price point.
Customer service and attention to detail reflect the same level of care as the product itself, and that matters.
I’ve been telling everyone I know about this blanket and actively recommending it. I believe in it, and I think more people deserve to know about it.
They have created something that truly makes a difference and I am grateful!
Excellent communication from start to…
Excellent communication from start to finish . And the blanket when it arrived was perfect and beautifully wrapped . If you are thinking of ordering , don’t hesitate - a thoroughly professional company .

Reply from Bearaby
Best product and GREAT customer service!
I love this company because of their product ( the weighted lap blanket that you can microwave) PLUS the EXCELLENT customer service!!!!! I reached out to customer service and they were amazing!!! 10 stars!!!!!

Reply from Bearaby
Weighted Blanket and Sleep Mask Return Experience
I have a weighted blanket that I love from Bearaby. Even got my partner to buy one too. I wanted to try the sleep mask but the fit wasn’t right and I didn’t love it. I contacted support to make a return and it was super easy and I got refunded very quickly. Bearaby support is top notch.

Reply from Bearaby
Excellent product and customer service
I had a question about my order, to which I received an immediate response that resolved my issue. There was subsequently a possible delivery issue with my address, and customer service reached out to me and went out of their way to resolve it as well. Both of the "problems" were on my end (not problems with Bearaby at all), and their customer service both times was fast, efficient, friendly and totally solved my issues. I also LOVE my weighted blanket! I highly recommend this excellent company.
Awww
Awww, The Bearaby Weighted Blanket, the high quality materials and woven design give the most wonderful warm bear hug in the form of a weighted blanket! My daughter is sleeping better than she has in a long time.
The service team provided up to date delivery information and we received our order as promised.
Kudos to a creative and dedicated team committed to excelling in developing a weighted blanket that makes a difference in the lives of those with sleepless nights.
Great customer service
My wife and I decided to try a weighted blanket and after much research decided to give Bearby a try. We are happy we did so. Aside from the advantages of a weighted blanket, we have also received excellent customer service. We originally purchased 2 single blankets for our king sized bed as she weighs only 100 #s and I’m 150. But we soon decided that one king sized blanket would better fit our needs. No problem, we were able to switch the blankets and even got a refund for the difference. I highly recommend this company not only for their great products but also for their exceptional customer service!
Love the weighted stuffies!
I have ordered several weighted stuffed animals for myself and others and absolutely love them! The support team was very helpful when I had questions and the orders came on time!
I have had such an amazing experience…
I have had such an amazing experience with Bearaby. I now own a king size weighted blanket for me and my husband which has improved our sleep and second skin sheets. A cotton napper for our 9 year old who has ADHD. He says it helps calm him and sleep better, and Cody the cow for our 2 year old who loves it. We love everything and will continue to purchase from this company. Highly recommend
This company has been a terrible…
This company has been a terrible experience for me. I tried to order a blanket which never arrived because UPS delivered it to the wrong place. The customer service response from Bearaby has been terrible. They finally got confirmation from UPS that UPS had located the parcel and told me it would be delivered despite me telling them 4 times I no longer wanted the item and just wanted my money back. Bearaby said the parcel had to be returned by me before refund, but it STILL has not arrived. they "kindly" said they would waive the refund fee. At present - it has been almost 2 months since I ordered something and nothing has arrived and I have wasted hours and hours repeatedly asking Bearaby to give me back my money. Be very careful about ordering from here.
Endless delays and no resolution
Ordered a weighted blanket on presale for Jan 12th 2026. After several delays, no definitive shipment date has been sent. I am initiating a process of a Final Deadline as a consumer protected by Directive 2011/83/EU. Will probably have to move to EU ODR. At this point is not even about the refund, is about the lack of accountability. Strongly advice not to do business with them.

Reply from Bearaby
I love supporting small businesses and…
I love supporting small businesses and Bearaby is one of the best. Their weighted blankets are made with high quality materials and it is the most comfortable, therapeutic blankets I own. Customer service is top notch. Highly recommend!
Excellent Workmanship. Excellent Quality…
My Nephew asked for a Bearaby weighted blanket for his birthday, so I purchased it for him. My Son tried it and asked for one. Originally, I thought the price was too high, but after seeing the workmanship and quality of the blankets, I knew that they are worth the price. Considering purchasing one blanket for myself.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







