Bearaby Reviews 

184
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and wonderful comfort of the weighted blankets, noting how effectively they improve nightly sleep, reduce restlessness, and provide deep relaxation. People across various reviews also highlight the dedicated support team for being exceptionally prompt, friendly, and helpful when answering questions or handling returns. However, some customers also noted frustrating experiences regarding unexpected delivery delays and unannounced pre-order items that extended wait times. A few reviewers experienced additional problems with packages arriving significantly late, getting lost in transit, or facing communication hurdles.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the weighted blankets and bamboo sheets offer... See more

Quality

Clients share deep satisfaction regarding quality, frequently praising the beautiful materials, exceptional... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are exceptionally... See more

Order

Consumers find order experiences to be mixed, with many reviewers reporting fast shipping, helpful support,... See more

Delivery service

Reviewers express mixed feelings about delivery service, with some customers experiencing super fast shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a great experience ordering from Bearaby. I got my blanket without issue, and it was exactly as advertised. A lovely blanket that seems like it's high quality. I didn't have any reason to conta... See more

Rated 5 out of 5 stars

My order came quick! Bearaby consistently kept me in the loop from shipping, exact tracking all the way until it arrived to my front door. My Napper is beyond what I expected! It is thick but breathab... See more

Rated 5 out of 5 stars

I bought my first Bearaby napper several years ago. I was so impressed by its quality and ability to provide the comfort and weight to sleep soundly. Since then I’ve bought a few more to give as g... See more

Rated 5 out of 5 stars

From Bearaby's high quality products to their timely and professional communication to their transparency with all of their policies (ie., refund, returns), Bearaby comes to the top of my list for a c... See more


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bedding Store
  4. Home Goods Store

Written by the company

Our philosophy is that self-care should bring joy, functional design should prioritize utility, and restful rejuvenation should happen organically, without the need for medication. By utilizing scientific research, utilizing remarkable sustainable materials, and applying innovative product development strategies, we transformed this vision into a reality. | USA: https://bearaby.com | Europe: https://bearaby.eu


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

184 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(184)

124 reviews in the last 12 months

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weighted blanket

Rated 5 out of 5 stars

I love my bear!!

I love my snuggle bear. Disclosure: I am a DAV and I have some anxiety and PTSD issues and my bear seriously helps me. The weighted arms and legs are perfect and make him so much better quality than just a plain stuffed animal. The material overall is very soft but very sturdy. I caught my pup chewing on his stomach. The material just suffered some fraying of the threads but there were no holes! Excellent quality!! I highly recommend.

December 25, 2024
Bearaby logo

Reply from Bearaby

Thank you so much for taking the the time to share such wonderful feedback - it truly means the world to us! 💗It warms our hearts to hear how much comfort your snuggle bear has brought you, and we hope you (and your pup!) can enjoy an abundance of calming moments ahead!🐻

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Rated 5 out of 5 stars

Superior design for evenly distributed weight!

Bought a 20lb twin blanket for my husband, a 22 year active duty combat Marine who has PTSD, trouble sleeping and on meds for anxiety and problems sleeping,
I had bought a 17lb one before from a different company thinking it might help him sleep. It helped a lot, but he wished it was heavier. I finally found this one, and my husband LOVES IT! He still has sleep issues but this heavier weighted blanket helps him sleep for longer periods of time.
Not only is the weight better but the way it is constructed distributes the weight evenly. Bearaby has a superior weighted blanket design than the one I had bought previously that used glass beads in 3”x3” pockets throughout the blanket which didn’t provide the weight evenly over the whole body.
Bearaby is by far a superior weighted blanket and it is so worth the investment to have my loved one be able to seep better.
Thank you Bearaby!

January 19, 2025
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Reply from Bearaby

That’s such a heartwarming review—thank you so much for sharing your experience, Sireena! It means the world to us that our blanket is helping your husband find more restful sleep. We put a lot of thought into designing a weighted blanket that delivers soothing, evenly distributed pressure without beads, and hearing that it’s making a real difference is exactly why we do what we do.

Please send him our deepest gratitude for his service. Wishing you both many more nights of deeper, restorative sleep! 💗💤

Rated 5 out of 5 stars

Weighty-Licios!

Fabulous quality and styling that works! The blanket really helps to wrap you up into a bundle of comfort and calm. I love it!

March 15, 2025
Unprompted review
Bearaby logo

Reply from Bearaby

Thank you so much for your kind words, Michael! 💗 We're thrilled to hear that your Bearaby blanket is wrapping you up in comfort and calm—just as it should! Wishing you many more blissful, weighty-licious moments ahead. 😊✨

Rated 5 out of 5 stars

Better sleep

The weighted tencel blanket has suited my needs and met my expectations. I did not have trouble falling asleep, but I routinely woke during the night and had trouble going back to sleep. Since using Bearaby's weighted blanket, I have regularly been able to fall back asleep. I awake more rested in the morning. I am a hot sleeper but, due primarily to the blanket's open weave, have remained relatively cool.

The company also provided excellent service. The blanket arrived just four days after I ordered it. Overall: a quality product and excellent service.

March 11, 2025
Unprompted review
Bearaby logo

Reply from Bearaby

Hi June 👋 Thank you so much for taking the time to share your experience! We’re so happy your Tencel blanket helps you fall back asleep and wake up refreshed. Thank you so much for supporting Bearaby, and we wish you many more restful nights ahead! 💗

Rated 5 out of 5 stars

beautiful

beautiful, heavy blanket

January 15, 2025
Unprompted review
Bearaby logo

Reply from Bearaby

We're so happy you're loving your Bearaby weighted blanket. Wishing you many cozy, restful nights ahead!💗

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Rated 5 out of 5 stars

So glad I got these blankets!

I have a large woven cotton weighted blanket and a travel blanket. They work great! I recommend them.

February 21, 2025
Unprompted review
Bearaby logo

Reply from Bearaby

Hi Sallie 👋 Thanks so much for your support! We’re thrilled to hear your Bearaby blankets are bringing you comfort. Wishing you lots of happy naps ahead! 💗

Rated 3 out of 5 stars

Weighted eye mask

I bought the weighted sleep mask a few months ago. The quality itself is very good but the mask if you are a side sleeper is super uncomfortable. I gave myself a few weeks to get used to it, and since it didn't happen I tried to return the item, but I couldn't since it was after their 15 days return policy. Overall, I am now left with a very expensive and uncomfortable eye mask in my bedside table and 50€ less in my account....

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

This is the WORST customer service…

This is the WORST customer service department ever! There is no phone number, no email, the chat goes off in one second. I will NEVER recommend this company to anyone. I finally got a blanket that was delivered to the wrong house and know they filed a UPS claim. I am trying to be considerate but can't ever let these people know I got the blanket!
I am going to order another weighted blanket for a friend but NOT from this company.
Anne Kennedy

December 9, 2024
Unprompted review
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Reply from Bearaby

Hi Anne,

Thank you so much for taking the time to share your feedback. We're incredibly sorry for the difficulties you had reaching our team—it’s never our intention to cause frustration, and we truly appreciate your patience.

That said, we’re happy to hear your blanket made it to you despite the detour! If there’s anything else we can do to help, please don’t hesitate to let us know.

Rated 5 out of 5 stars

Bearaby is amazing

Bearaby is amazing. I had no clue about this company until today. A sister school in buncombe county reached out in hopes to buy a few of their weighted stuffed animals for the classrooms. In the wake of Hurricane Helene we were not sure if this would even be possible. Instead this company sent 80 weighted animals to the school for the kids. This was enough to cover 2 schools with a safe weighted animal for all of the kids to enjoy. We couldn't be happier for the gracious donation. Thank you so much.

October 25, 2024
Unprompted review
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Reply from Bearaby

Hi Victoria,

Thank you so much for taking the time to share such a wonderful review! We're beyond grateful to have been able to help bring comfort to your students during such a challenging time. It warms our hearts to know that the Bearabuddies will be able to help spread some love and cuddles.

Your kind words mean the world to us—thank you for taking the time to share your experience!

Hugs,
Jennifer 🤗

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Rated 1 out of 5 stars

Hugget

For full disclosure, I have a weighted blanket from this company and love it. But this review is for the Hugget stress ball.

The Hugget is really bad. Don't waste your money on this product. It not only smells like chemicals - even after a wash - but it sheds when played with. I contacted their customer service, and surprisingly, they didn't even have empathy or give a darn.

And, you can't leave a review on their website at all. Most places have a link on the invoice page where the products are listed that were purchased.

Anyway, disappointed as I have spent some $ with this company and was on the site to purchase another $300 blanket. I figured I would chat with customer service first - not asking for anything - but just to get some insight as to why. Well, let's just say they just lost the $300 sale. Not sure they care, but another company will be happy to get my money.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

This Beraby company is nonresponsive…

This Beraby company is nonresponsive and MIA in customer service! We tried to redeem a valid $200 gift card given to us by CBS studios to order a blanket. The gift card was rejected for no reason and no one responds to emails requesting help! There is no phone number to talk to anyone on purpose! Scam company!

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

Blanket Never Delivered!

I paid for a blanket to be shipped to my friend for her birthday and it was never delivered. Bearaby customer service refused to take any action or provide the product I paid for, forcing me to pursue a chargeback with my credit card company. Very poor customer service - avoid at all costs.

July 30, 2023
Unprompted review
Rated 1 out of 5 stars

They don't care

I jumped in the weighted blanket fad early and chose Bearaby because they had great advertising. After 6 months I realized the blanket weight had shifted to the outside edges and no longer worked as advertised. I finally went to the website to see if I was using it incorrectly. Found that my blanket style was no longer available, so I reached out to the company about my concerns. Because I was past my return window they were not going to help me. BUT they had a "new and better" model that they could SELL me. How poor is that to discontinue a product because it failed and try to sell the client a "better version". I was very disappointed in their response.

May 2, 2021
Unprompted review
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Rated 1 out of 5 stars

False advertising

False advertising. I received one as a gift and it creates anxiety. Feels suffocating. Tried to return, was a couple weeks past the 30 days, (received as a gift and was trying to not to hurt anyone’s feelings, kept trying the blanket) and they refused to take it back.

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

Worth the investment

I always wanted to try weighted blankets and I decided to try "Classic Napper" from Bearaby. I chose this brand because sustainability is very important to me - all of their materials are organic and sustainably sourced. The product comes in a plastic free packaging, which is great, as I try to live zero waste life.
As for the blanket itself - I love it. It is super soft and chunky, perfect for daytime naps or deep nighttime sleep. I find that it really grounds me and makes me feel calmer instantly. I do sometimes tend to get mild anxiety before I go to bed so buying this blanket was a game changer. I chose the colour "Milky way" and it looks beautiful in my Scandi inspired, minimalist interior.

June 30, 2019
Unprompted review
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