Beds4U New Zealand Reviews 

We found Beds 4 u purely by luck one morning while having a coffee at a local café. Our youngster son needed a trundler bed and they had these so off we went to visit the Napier store. We were greeted by the loveliest lady behind the desk (Lindsay). We told her what we were looking for and Lindsay couldn't have been more helpful. We were blown away with the service, quality of the trundler bed we purchased and the next morning we turned up to collect the bed and the lovely Lindsay has it all wrapped ready to go. Highly recommend the Napier store (if you are a local) you won't be disappointed. See you again for another purchase 😊

Easy to deal with held bed till we were ready to collect.

I find the communication good.
But I have emailed a few times regarding delivery as it was ordered well over a month ago and had no reply. It said between 2-4 weeks but its not getting delivered till between 4th and 10th August

Excellent, attentive service and we were presented with multiple options to suit our budget. Delivery options were sorted to save us money and the bedding all arrived when promised. Extremely efficient and great communication. As an added bonus, the beds are extremely comfortable to sleep in. Highly recommended for a very easy, positive shopping experience.

Easy to complete purchase, delivery service was great and prompt. Would recommend this company and most likely will purchase from them again in the future when the need arises.

I was thrilled at the service I got, buying a new bed for my mother. When the bed I ordered couldn’t be delivered in time they upgraded it at no cost. They went out of their way, my mum said it was the best nights sleep she had had in decades!

Great communication
Promt delivery

Walked in and Chris found the bed I wanted within 5 mins. Awesome service.

The delivery time was so long, and then got a call to say it was going to be even longer. If it wasn’t for the nice lady that actually called me I would have asked for a refund. Wouldn’t recommend ordering online if you are in the South Island

Comunication was excellent re delivery times.

Nothing to fault great customer service and delivery highly recommended thank you.

Great experience - good bed

Beds very comfortable. Delivery quick and easy to arrange.

The bed is exactly as expected.
Medium firm for back support.
A local business whose customer service was excellent. My calls were answered promptly by a real person who was polite and organised delivery and setup as per my online purchase. Thank you 😊

Very easy to deal with. Great communication through out. I got a bed for myself in Hastings and a bed for my nephew in Auckland. Both expetiences were top notch. Thanks

I know the bed was on sale but I was a bit disappointed on the mattress as it was so hard like a board under me so I spent another $200 on buying toppers to be able to sleep comply, buying online can be a bit hit and miss.

I have just had a sofa bed delivered from the Nelson store, into a tight spot upstairs, which I was concerned about
However, it was expertly sited without any fuss or damage.
I must applaud the delivery team for their efficiency, communication and service.
I would not hesitate to return to the Nelson store, as they are the definition of " customer service"
Fantastic!!
Graham Webster.

I do not usually leave reviews but the service from Beds4U genuinely deserved one.

From the very beginning, the team was incredibly helpful, informative and patient.
I had quite a few conversations with them around different mattress options, headboard colour choices and what would suit our needs best.
At no point did I feel pressured. They actually took the time to understand what we were looking for and guided us properly.

The communication throughout the process was excellent and every question I had was answered clearly and honestly. You can tell they genuinely care about customer satisfaction rather than just making a sale.

The delivery team was also fantastic. Friendly, professional and very helpful during delivery and setup which made the whole experience smooth and stress free.

Overall, exceptional service from start to finish and I would happily recommend them to anyone looking for quality products backed by people who truly care about their customers.

my desk turned up damaged not what you expect when buying new.