I have loved the design from afar for long time and I finally ordered both suits and knits even though I live in sweden. The design, fabric and siluett is just breathtaking and amazing to put on.... See more
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Review summary
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Stumbled across the shop while visiting London , the staff were so friendly and helpful, explaining the various shape and fit of the jumpers I was looking at ( previous viewed online) and was able to... See more
Initially the payment didn't go through but I persevered and got through eventually. Website was easy to use and I got what I wanted. Communication was good and Bella Freud delivered quickly in a cou... See more
The salesperson was so welcoming, helpful and lovely, and the store is so beautiful. Thank you for the effortless small talk, it’s been so nice. The cool tee I bought for my son was highly appreciated... See more
Company details
Written by the company
Globally known for her instantly recognisable knitwear - Bella Freud's signature jumpers have garnered a cult following amongst the world's most stylish.
Contact info
Bella Freud, Screenworks, 22 Highbury Grove, London, N5 2EF, London, United Kingdom
- +44 (0)20 8964 4900
- customercare@bellafreud.com
- www.bellafreud.com
4.8
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
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Gorgeous T Shirt
Gorgeous T Shirt! Fabulous quality. True to size. Looks great with my jeans.
October 10, 2026
Fab customer service & lovely jumper ❤️
November 4, 2026
Package had to be re-delivered as I was…
Package had to be re-delivered as I was out, and I used the pick up option from my local Post Office. Great comms and picked up 2 days later. Very satisfied 😊
October 25, 2026
Very efficient service
Very efficient service. Had to return an item to replace with a different style. The whole process very quick and easy.
October 25, 2026
Very helpful service and fast delivery!
October 9, 2026
I have fallen in love with the clothes
I have fallen in love with the clothes! I don’t wear anything else!
October 1, 2026
Bella Fraud 1970 Jumper
My new 1970 jumper is so beautiful. The merino wool feels like silk against my skin. This was a present to myself as I was born in 1970. I just love it
September 29, 2026
Daphne was extra patient with me
Daphne was extra patient with me
at the shop. I trusted her opinion on what looked good on me. She made the whole shopping experience easy and fun.
October 9, 2026
First of all I love Bella
First of all I love Bella.
Specific purchasing experience was positive- efficient and kind.
October 9, 2026
Super 1970 Jumper
The order & exchange delivery service was super easy.
The jumper is fantastic... great design & supersoft material.
September 29, 2026
Visiting the store is always a joy
Always fantastic customer service in store so friendly and helpful. It’s is beautiful space too and the clothing is so empowering.
September 28, 2026
Excellent Customer Service
Connie was very helpful and found the size I needed in the top I wanted to purchase. She was also fun to chat with, very engaging. I also picked up a Ginsberg is God candle that smells delicious. The store was immaculate.
September 27, 2026
Beautiful tailoring
Great website, fast delivery and lovely products! The cut and materials are always so lovely.
September 24, 2026
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