Benevity Reviews 84

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

What a painful process. I could not donate to my charity which was in timely need of funding for a project in Africa. Links were broken, no customer service, impossible to contact anyone. This ca... See more

Rated 2 out of 5 stars

Benevity charges extremely high rates if a nonprofit decides to receive donations by check. After the first tow disbursement, they charge the higher of $35 USD/CAD per check or 8% of the amount of the... See more

Rated 5 out of 5 stars

Microsoft is a name to reckon with and the professionalism which comes along with it is just remarkable . It was an excellent presentation with all the major points covered. One request I had th... See more

Company replied

Rated 5 out of 5 stars

Benevity is a great platform for Nonprofit Organizations to recieve exposure to and support from the corporate businesses who wouldnt know they exist. You can search by the Nonprofit name or categor... See more

Company replied

Company details

  1. Business and IT Consulting Agency
  2. Accounting Software Company

Written by the company

Benevity, a certified B Corporation, is the global leader in enterprise social impact software. Benevity’s all-in-one platform empowers the world’s most purpose-driven companies to seamlessly integrate corporate social responsibility into their core business strategy - driving measurable, scalable, and lasting impact. Benevity has supported more than $34.5 billion to more than 500,000 nonprofit organizations and enabled more than 8.5 million changemakers worldwide since 2008, empowering organizations to build trust, engage employees, boost retention, and drive innovation. Its unified platform supports giving, volunteering, granting, and employee mobilization - backed by intelligent insights and a secure, global infrastructure. For more information, visit www.benevity.com.


Contact info

3.4

Average

TrustScore 3.5 out of 5

84 reviews

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No history of asking for reviews

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Replied to 38% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Broken Links - Impossible to Donate - No customer support

What a painful process. I could not donate to my charity which was in timely need of funding for a project in Africa.

Links were broken, no customer service, impossible to contact anyone. This can not be that complicated. It is difficult enough for someone to commit to donate, and then there is Benevity back-end that fails for the non-profit.

Disappointing to say the least.

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Benevity is doing something truly meaningful in the world

Benevity is doing something truly meaningful in the world. In a time when nonprofits often struggle to be seen and supported globally, Benevity has created a platform that connects corporations, employees, nonprofits, and communities in a way that feels both human and impactful.
What impresses me most is their commitment to making giving accessible, organized, and far-reaching. Through Benevity, nonprofits gain visibility and access to funding opportunities that might otherwise never reach them, while companies and their employees are empowered to support causes they genuinely care about. Their platform supports donations, volunteering, grants, and employee engagement on a global scale, thus creating opportunities to improve lives, strengthen communities, and encourage a culture of generosity and responsibility.
The world needs more organizations that help bridge compassion with action, and Benevity is clearly leading that effort with vision, innovation, and heart.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Sleep with dogs catch fleas

A private FinTech Corp, primarily owned by a group of private equity investors. 100% match for supporters of Friends of the Israeli Defence Forces (FIDF), and HaYovel, an organisation that sends volunteers to work on farms in illegal settlements on occupied Palestinian land. Get your CSR, ESG, DEI stakeholder capitalist points here at a 'social impact' price even money can't buy.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

Clunky and labour intensive.

This platform is extremely clunky and labour intensive to set up from the receiver end. Lots of information and proof is required (even though we are registered with both companies house and the charities commission and all those details are available directly from those two organisations) and the platform also has to be operated largely by only one named person from the charity, with transference an extremely difficult process. This is not practical for charities with part time and frequently shifting volunteers. As a non-profit, small, local charity based in the UK, we do not have any full-time members of staff or volunteers. If you ask a question using the help function, you sometimes won’t get a reply for hours, which is fine, but then, if you don’t reply within a very short time frame, the query is closed without helping you and you have to begin all over again. Again not very practical for a charity with limited opening hours and part time staff who do not devote their full time to admin.

April 23, 2026
Unprompted review
Rated 2 out of 5 stars

Delayed Release of Funds For the last three months

For the last three months, we approved funds to be released. They keep moving the release date.
It appears this company must be intentionally extending dates to release funds. Funds were sent to Benevity by the employer several months ago. The organization has not received funds since December.

March 1, 2026
Unprompted review
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Rated 2 out of 5 stars

Benevity charges extremely high rates…

Benevity charges extremely high rates if a nonprofit decides to receive donations by check. After the first tow disbursement, they charge the higher of $35 USD/CAD per check or 8% of the amount of the check, to a maximum of $125 USD/CAD. They will send a notification that the nonprofit will receive funds sometime soon, but they won't give a date showing when they are sending the donation. Whoever process the donation has to dig through a spreadsheet to find the donor information. Overall, they could make it much easier for nonprofits to record donations received through Benevity.

February 16, 2026
Unprompted review
Rated 2 out of 5 stars

There seems to be a gap in the stage…

There seems to be a gap in the stage between attracting clients and their actual involvement in the project. During the webinar, several questions raised in the chat—including mine—weren’t addressed, which left some important areas unclear.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

The session was very informative

The session was very informative. The team provided step by step coaching and guidance to many of us online attending the session. It was great!

November 19, 2025
Unprompted review
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Reply from Benevity

Thank you so much for sharing this! We’re really glad to hear the session was valuable for you and your team.

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Rated 2 out of 5 stars

Disappointing webinar - lack of vital insights

I found the webinar that was supposed to be about Becoming Findable to get Funded, rather disappointing. It seemed more of a basic walk-through of setting up your charity + project page, and what happens after you get donations (the payment process).

The essential part in between (a client finding your organisation and contributing to the project) is lacking vital insight, based on many of the questions shared in the chat during the webinar that were left unanswered, including my own.
I still have no idea what it looks like on the client side so that we can actually hook into that Visibility side. We don't get much to go on being allowed to only insert text with zero formatting, I can only imagine it looks horrifying on the other end.

November 12, 2025
Unprompted review
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Reply from Benevity

Thank you for joining the webinar and for sharing your feedback. We are sorry it didn’t give you the clarity you were looking for, and we appreciate you letting us know.

Your point about showing the donor experience is really helpful. It is something we want to make clearer, and we will keep this in mind as we plan future sessions.

If any of your questions were missed in the chat, you are welcome to reach out through our Help Centre anytime. We will also pass your note on formatting to our Product team as helpful input for future improvements. Thanks again for helping us improve.

Rated 5 out of 5 stars

Step-by-step visuals

I love that Benevity sends out reminders far in advance of when reports need to be submitted. The step-by-step process is a great visual of where we are in the process of registration and completion of tasks.Benevity was quick to pay out benefits as well. Would totally recommend Benevity to all.

October 1, 2025
Unprompted review
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Reply from Benevity

Thank you for taking the time to share your experience! We’re so glad the reminders and step-by-step visuals have made things easier for you. It’s great to hear the process feels smooth and transparent—and we appreciate your recommendation. Your feedback helps us continue to improve how we support nonprofits like yours.

Rated 5 out of 5 stars

Our experience with Benevity has been…

Our experience with Benevity has been truly impactful. As a nonprofit dedicated to serving the homeless, orphans, widows, and individuals in prison, we strive to restore relationships, rebuild lives, and reflect God’s unconditional love through practical outreach and genuine support.
Through Benevity’s platform, we are looking to connect with generous donors and organizations who share our heart for helping vulnerable communities. Companies who are transparent, and supportive making it easier for us to focus on the real work: loving people back to wholeness.

October 31, 2025
Unprompted review
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Reply from Benevity

Thank you for sharing such a heartfelt review and for the important work you do to support vulnerable communities. We’re honored that Benevity can help your organization connect with generous donors and partners who share your purpose. Your commitment to restoring lives and building stronger communities is truly inspiring.

Rated 5 out of 5 stars

I am so grateful for the support we…

I am so grateful for the support we received for our TECH CREATORs

November 21, 2025
Unprompted review
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Reply from Benevity

Thank you for sharing this! We’re so glad Benevity could support your TECH CREATORS and help bring your work to life. It’s inspiring to see how your team is empowering others through technology and creativity—keep up the amazing work!

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Rated 4 out of 5 stars

All in all the webinar was informative

All in all the webinar was informative. I think the Q&A was the most helpful. The moderators went pretty fast with the information they were dispersing.
Overall it was a good call.

November 19, 2025
Unprompted review
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Reply from Benevity

Thank you for joining the webinar and sharing your feedback! We’re glad you found it informative and that the Q&A was helpful. We appreciate your note about the pace and will keep that in mind for future sessions—we’re always looking to make them as valuable and accessible as possible.

Rated 3 out of 5 stars

The webinar was informative

The webinar was informative, and I learned about some things I didn't know before that would help me improve my profile. But I still don't understand how to attract more companies to our profile. That is still a bit vague.

November 18, 2025
Unprompted review
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Reply from Benevity

Thank you for joining the webinar and sharing your feedback! We’re happy to hear it was helpful and that you learned new ways to improve your profile. To dive deeper into attracting corporate donors and volunteers, you can explore our step-by-step guide here: https://info.benevity.com/rs/970-BMO-559/images/How_to_Connect_with_Donors___Volunteers_Through_the_Benevity_Causes_Portal%20.pdf

Rated 3 out of 5 stars

How can my nonprofit get more visibility?

I would have loved to learn more strategy to getting our project seen...is it because of location, popularity, etc.

November 20, 2025
Unprompted review
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Reply from Benevity

Thank you for sharing your feedback and for joining the webinar! Getting more visibility can take a few strategic steps, and we’d love to help with that. This guide walks through practical ways to make your nonprofit stand out and attract more donors and volunteers through Benevity: https://info.benevity.com/rs/970-BMO-559/images/How_to_Connect_with_Donors___Volunteers_Through_the_Benevity_Causes_Portal%20.pdf

Rated 5 out of 5 stars

So many Ideas to share with our team!

So many Ideas to share with our team. Plus I found that I needed lots of updates. We have a great team that is doing wonderful empowering workshops for families. A team that I want to do better to support. Thanks so much for you efforts!

November 17, 2025
Unprompted review
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Reply from Benevity

Thank you for sharing this wonderful feedback! We’re so glad to hear the ideas and updates were helpful for you and your team. It sounds like you’re doing amazing work supporting families, and we’re grateful Benevity can play a small part in helping you strengthen that impact. Keep up the inspiring work!

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Rated 5 out of 5 stars

A platform that really works and resources to help

This company provides a platform that works and is easy to use, education seminars that make a positive difference and offer real solutions, and they provide useful resources. I love their platform and will keep using it.

November 19, 2025
Unprompted review
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Reply from Benevity

Thank you so much for your kind words. We’re delighted to hear that you find the platform easy to use and that our webinars and resources are helping you make a positive difference. It’s wonderful to know that Benevity is supporting your mission—we’re grateful to have your organization in our community.

Rated 4 out of 5 stars

The information was helpful

The information was straightforward and easy to understand. I learned how to read (and understand) the reports. I also heard several tips on changes I can make to my profile to hopefully draw more donors.

November 20, 2025
Unprompted review
Benevity logo

Reply from Benevity

Thank you for sharing your experience! We’re so glad you found the session helpful and that the tips are already making a difference. If you’d like to explore even more ways to strengthen your profile and connect with donors and volunteers, take a look at our guide: https://info.benevity.com/rs/970-BMO-559/images/How_to_Connect_with_Donors___Volunteers_Through_the_Benevity_Causes_Portal%20.pdf

We hope it gives you even more inspiration and practical ideas to grow your impact.

Rated 3 out of 5 stars

How do donors engage via benevity?

The setup was straight forward. However, once my profile is completed, there is nothing that shows how my donors can use benevity to donate to my organization and how my donors can search for their employers.

November 20, 2025
Unprompted review
Benevity logo

Reply from Benevity

Thank you for sharing your feedback and for taking the time to complete your profile. Donors connect with your nonprofit through their workplace giving program run through Benevity. This is where they can search for your nonprofit, donate, volunteer and even request matching funds.

You can learn more about how this works here: https://causeshelp.benevity.org/hc/en-us/articles/360001133043-How-do-Benevity-clients-and-employees-use-the-software

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