While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
OUTDOOR equipment at Bergzeit. Over 50,000 selected outdoor products for mountain sports, camping, climbing and trekking that show our 'passion for outdoors'.
3.2
25 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They sell great products at great prices, but their return politics for danish customers sucks. There was no return labels - all you have to do is buying yourself and it was really expensive. I had to buy for 175 dkr which isnt normal or fair.
I see others complains about the same thing, so hopefully Bergzeit will consider some changes!
Easy to order, fast delivery and I was able to track the delivery from the very beginning. The product is perfect! No problems at all. Would recommend.
I'd misread information on the website which resulted in an issue with an order. I contacted customer service about it, and they went out of their way to solve it for me. They didn't need to, as it was my mistake, but they helped me out regardless which I really appreciate.
Great customer service!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
