The best Agency team in London. The process is hard. Many expectations to manage. But with patience and luck these guys found me the right partner. Thank you
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See what reviewers are saying
I honestly can’t fault this team or service at Berkeley. From start to finish the ladies were warm, welcoming and supportive. I was quite nervous and they made me feel completely at ease. After five m... See more
Company replied
Upon signing up you'll quickly realise you've been scammed and there's no way out. 12 months, $XX,000AUD headhunting membership and not one in person date just phone calls with men that had li... See more
I am most surprised to read the negative review as my experience has been completely different. I have been so impressed with all the team - they have been caring, sensitive and extremely professiona... See more
Company replied
Company details
Written by the company
Berkeley International is a luxury matchmaking agency based in Berkeley Square, London, offering personal introductions for professionals worldwide. As a distinguished Global Matchmaking Agency, we pride ourselves on offering a truly personal approach in a world overwhelmed by dating apps. Our service is not just about introductions – it is about understanding you and finding someone who shares your values and vision. With our commitment to excellence and a focus on quality over quantity, each introduction is chosen with care, ensuring that you meet someone truly special. At Berkeley International, we are proud to be recognised one of the World’s Premier Elite Dating Agencies. Our global reach and commitment to excellence set us apart as an elite introduction agency, dedicated to connecting exceptional individuals who seek more than just a fleeting encounter. In a world saturated with impersonal digital platforms, we offer a distinctly personal approach to finding your perfect match. As an exclusive dating agency, we understand that your time is valuable. That is why every introduction we facilitate is meticulously chosen to align with your lifestyle and values. Our experienced team combines a deep understanding of human connections with an unwavering commitment to discretion and quality. At Berkeley International, we believe that relationships are built on shared values and genuine compatibility. Our bespoke service is designed to ensure that each match we create is as unique as the individuals involved. Whether you are looking to meet someone locally or globally, our matchmaking agency provides a personalised experience that goes beyond the ordinary.
Contact info
23 Berkeley Square , W1J6AP, London , United Kingdom
- 0207 6656651
- info@berkeley-international.com
- www.berkeley-international.com
3.8
Great
20 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve had a really good experience
October 23, 2026
Unprompted review
Reply from Berkeley International
Thank you for your lovely feedback. We are so pleased you have had such a positive experience with us and appreciate you taking the time to share it. From all the Berkeley Team.
The best Agency team in London
The best Agency team in London. The process is hard. Many expectations to manage. But with patience and luck these guys found me the right partner. Thank you
October 22, 2026
Unprompted review
Reply from Berkeley International
Thank you for such a thoughtful review and your lovely words about our team. Finding the right partner can take time, and we appreciate the patience and trust you placed in us. We are delighted for you both and wish you every happiness together, from all the Berkeley Team.
I have been impressed by this service…
I have been impressed by this service and have even met someone through it. Because of that I think this company deserves a positive review. Of course, everyone hopes to meet the love of their life spontaneously, something I waited years for, but this experience has been perfect for me. The personal guidance, moments of reflection, extensive questionnaires and in-depth interviews make it a very thoughtful and carefully considered process. You not only get to know potential partners, but also yourself.
August 9, 2026
Unprompted review
Reply from Berkeley International
Thank you for such a thoughtful review. We are delighted that you have met someone through Berkeley and that the personal guidance and time spent getting to know you have made the experience so positive. It is lovely to hear that the process has also helped you understand yourself better. We wish you every happiness as you see where this new chapter takes you.
Warm wishes,
The Berkeley International Team
Upon signing up you'll quickly realise it's a scam…
Upon signing up you'll quickly realise you've been scammed and there's no way out.
12 months, $XX,000AUD headhunting membership and not one in person date just phone calls with men that had little to no interest in speaking with me in the first place.
The team tried to force me to continue calls with men that were not a match to my head hunting requirements even when the men showed no interest. They said it was my fault that my calls (of which I had 5 in 12 months) didn't lead to a date so they lined me up with a dating coach they raved about and I looked him up online and he was new to the industry, just starting out and when I did my call with him, there was no coaching, he said I just need to start dating and I'll do great.
I never got a date. I just got gas lit by the Berkeley International team.
Once you sign up, they don't even try to pretend they're doing their job.
They just say they are.
I look forward to reading their reply to my review considering I am an attractive, fit and healthy 40 year old who just finished my entire 12 months with them without a single match. I see they don't appear to know any of the people in the negative reviews and yet they're real accounts and various of their positive reviews are from fake accounts.
Writing this in the hopes that it helps close this corrupt company down for good- it's survived for decades too long.
June 2, 2026
Unprompted review
unfair imbalance power relationship : you pay he does not
I signed a contract with Berkeley International in France, through their local representative. The fees involved were significant.
The experience turned out to be very far from the expectations that had been legitimately created. The profile I was introduced to did not correspond to the criteria I had clearly defined in writing. I also discovered that this person had not paid for a membership, which creates a fundamental imbalance.
Furthermore, certain elements lead me to question the exact conditions under which this organisation operates. The Paris address indicated in the contractual documents, presented as a point of contact, did not in reality correspond to any identifiable office when I followed up, and appears to have changed since.
Despite my repeated attempts, no satisfactory solution has been offered to date — no refund, no goodwill gesture.
In light of this experience, I strongly recommend exercising the greatest caution before making any commitment: it is essential to examine the contractual terms in detail, the actual functioning of the service — in particular who pays and who does not — as well as the structure as presented.
September 1, 2025
Unprompted review
Reply from Berkeley International
Berkeley International has been providing bespoke matchmaking and headhunting services internationally for more than 25 years. At the heart of our work is a simple principle: we can search extensively, identify potential partners and create opportunities for people to meet, but human attraction and mutual interest can never be guaranteed.
A bespoke headhunting search is very different from access to a dating database. It involves searching beyond an existing membership, identifying individuals according to a client's requirements and approaching them discreetly to establish whether there may be mutual interest.
Every search is also shaped by the criteria set by the client. Some searches are relatively broad; others are exceptionally specific. Criteria may also evolve during a membership. The narrower and more particular those requirements become, the smaller the potential pool inevitably becomes. Our responsibility is to work diligently within those parameters not to compromise them simply to produce a greater number of introductions.
There is also something fundamental about matchmaking that can easily be forgotten when the hoped-for outcome is not achieved: there are always two people involved.
A potential match may satisfy every criterion requested, but that individual must also independently want to proceed. Attraction, interest and compatibility work in both directions. Being attractive, successful, fit or accomplished does not guarantee another person's romantic interest, just as we would never expect a client to pursue someone simply because that person appeared suitable on paper.
Some searches result in a relationship very quickly. Others take considerably longer. Some, despite substantial work and carefully considered approaches, do not ultimately result in a relationship at all. That is the unpredictable reality of working with human beings.
Our responsibility is to search, identify, approach, introduce and support. Where appropriate, that support may extend beyond introductions to additional guidance intended to help a client achieve the best possible outcome from the process.
We fully respect a client's right to be disappointed when a membership does not produce the relationship they hoped for. However, there is an important distinction between dissatisfaction with an outcome and the professional service delivered throughout a search.
For that reason, we cannot accept allegations that Berkeley International is fraudulent or corrupt, or that positive reviews of our business are fabricated. Those are serious allegations and do not reflect the company, its history or the work undertaken by our team.
We have reported the allegations contained in this review to Trustpilot on several occasions because we believe there is an important distinction between a client's right to express dissatisfaction and the publication of serious allegations presented as fact. To date, the review has remained published. We therefore feel it is important that anyone reading it also has the context in which to form their own view.
After more than 25 years in international matchmaking, we remain very clear about what we can promise: commitment, discretion, professional judgement and a serious search on behalf of our clients.
What we will never promise is love. No responsible matchmaker can.
I am in my seventies and was introduced…
I am in my seventies and was introduced to a very few men and to be honest they were all much older and most in need of a carer - it was so depressing as I am fit and want to have fun I really don’t recommend this agency if you are my age
January 26, 2025
Unprompted review
Reply from Berkeley International
For anyone considering professional matchmaking, it is important to understand that the process is a partnership and that compatibility depends on far more than age or the number of introductions made.
Every search begins with a client’s preferences, lifestyle and expectations. These criteria can, and often do, change during a membership. Preferences around age, location, appearance or lifestyle may become narrower or change altogether, and naturally the search must adapt accordingly.
Communication throughout the membership is therefore extremely important. If a client feels that an introduction, or the direction of their search, is not meeting their expectations, we encourage them to tell us at the time. This gives our matchmakers the opportunity to understand their concerns, refine the criteria and adjust the search wherever appropriate.
Age alone is never a measure of compatibility. We have represented many active, interesting and successful clients in their seventies and beyond during our 25 years in matchmaking. We would never make assumptions about someone’s vitality or capacity for a relationship simply because of their age.
Successful matchmaking also requires openness, realistic expectations and a willingness to engage with the process. An introduction can meet the agreed criteria and be entirely appropriate, yet still not result in attraction or chemistry. Personal preference and chemistry cannot be predicted or guaranteed.
This is why any individual review reflects one person’s perspective on what is an intensely personal process. Our responsibility is to listen, search diligently, respond to feedback, adapt where necessary and make considered introductions. What no matchmaking agency can guarantee is chemistry between two people.
Thank you ladies
Thank you ladies - I have met someone on my own but I would never have if I wasn’t a part of your team as you gave me the kick I needed
July 3, 2023
Unprompted review
Reply from Berkeley International
George - We are so happy for you - wishing you all the love in world from all of us at Berkeley.
I joined Berkeley 8 months ago
I joined Berkeley 8 months ago - I have been on 7 dates some good some not so good / the process is good, its not easy but its food and it works, I haven’t met the man of my d
reams yet but I would recommend this service as it takes the pain away from online dating.
October 29, 2022
Unprompted review
Reply from Berkeley International
Matchmaking later in life can be enormously rewarding, and Berkeley International has successfully represented clients across a very broad range of ages for more than 25 years.
Age itself is not the determining factor in a successful search. What matters is finding two people whose preferences, lifestyles, expectations and attraction align — and that must always work in both directions.
Many of our clients are extremely active, youthful and adventurous well into their seventies and beyond, and understandably want a partner who shares that energy. We take those wishes seriously. However, where a client has a strong preference for a significantly younger partner, the search can naturally become more challenging because the person being introduced must independently be seeking the same age dynamic.
That is an important distinction. Matchmaking cannot be based solely on who one person would like to meet; it must also consider who would genuinely like to meet them.
We would also respectfully disagree with the characterisation of other members in this review. Every person who comes to Berkeley International deserves to be represented with dignity and respect, regardless of their age. Being older does not mean someone is “in need of a carer”, any more than being exceptionally fit and active guarantees compatibility with someone younger.
We understand that not finding the relationship one hoped for can be disappointing. However, we do not believe this experience should discourage people in their seventies from considering professional matchmaking.
Love, companionship, attraction and adventure do not have an upper age limit. What matters is finding two people who choose each other.
Fantastic experience
The service and experience was amazing from start to finish. Thank you to the team at Berkeley for all of your support!
May 31, 2023
Unprompted review
Reply from Berkeley International
JC - Thank you so much for your kind words. We really appreciate it. From all at Berkeley.
Great service
I was only a member for a very short time but I am super impressed with the Berkeley Team. They are both kind, attentive, highly capable, and understanding. Berkeley is lucky to have them!
July 13, 2022
Unprompted review
Reply from Berkeley International
Dear Harriet, Many Thanks for your kind words. We love our team, appreciate them and all their hard work. Love From Berkeley x
Fantastic Service
I joined Berkeley International during Covid - I found the experience very helpful, I felt understood and listened to. I have now met someone post Covid (very difficult to date online)
Thanks to all at Berkeley,
Fantastic service.
July 12, 2022
Unprompted review
Reply from Berkeley International
Al - We are DELIGHTED for you and overjoyed you have found love. From all of us at Berkeley x
Thank you to all at Berkeley
To all at Berkeley, I really appreciate all you're doing for me - really thank you, not sure we all say it enough, but so much gratitude that people like you and your work is out there to help!
June 29, 2022
Unprompted review
Reply from Berkeley International
Dearest Poppy, Thankyou for your kind words. Sincerely all team at Berkeley.
Matched and Happy!
I honestly can’t fault this team or service at Berkeley. From start to finish the ladies were warm, welcoming and supportive. I was quite nervous and they made me feel completely at ease. After five months, of meeting a number of lovely gentleman, I found a great match with the man I'm still currently dating. Of course it's early days but so far so good! We’re really happy and thoroughly enjoying spending time together. Overall, we're super impressed with the whole process. You can't ask for much more when you finally meet exactly the kind of person you've been looking for.
April 21, 2022
Unprompted review
Reply from Berkeley International
Francesca - Thank you for the kind note and lovely review. We love working with you and we are delighted you are enjoying the service but even more that you have found love and happiness. Sincerely, Berkeley International Team.
Suspicious / Fake reviews
Dear Berkley international, I wish to bring to your attention the following suspicious reviews on your Google My Business profile.
• Roxanne J. Chambell,
• Benjamin G. Blast
• Corinne Coxhad
• Flossie R. McIver
• Olivia Jenkis
• Genoveva Reyes
• Sara W. Garret
• Juan R. Guynn
• Queenie B. Chapman
I have noticed and taken print screens, of the following reviews.
If you click on the people’s reviews you will notice all of people, have also posted reviews for
Algys Autos Ltd ( Located in the UK)
Slush Puppie Tri-State, Inc. located in Monaca PA (USA)
There is also another company I see on some of the reviews Lush Furniture located in Singapore.
So just so I understand, the above people not only used Berkley international in the UK but also must have visited or done business with a company called Slush Puppie in America, and travelled to or visited the same store called Lush Furniture in Singapore.
Or I hope you would not have used a social media company / seo company to create fake reviews, and that company has created 10 profiles and created a fake review not only for you , but their other clients such as Algys Autos and Slush Puppe, and Lush Furniture in Singappre.
Surely Berkley International that Charges 18’000 GBP (according to the ABIA) for membership would not scope that low and not only that reply, to these reviews confirming they are clients.
Just to be on the safe side, I will ask trading standards to investigate these reviews to make sure they are indeed genuine as well as the Advertising Standards Body in the UK and The Competition and Markets Authority
Feel free to reply to this message.
August 28, 2021
Unprompted review
Reply from Berkeley International
We have no record of this fake reviewer ever having been a client of Berkeley International.
We have provided professional matchmaking services internationally for more than 25 years and take genuine client feedback seriously. If this reviewer has used our service, we would be happy to hear from them with details that allow us to identify their membership.
Good Service and always friendly !
August 27, 2019
Unprompted review
Reply from Berkeley International
Alfred, Many thanks for the kind review. Berkeley International Team.
Do professional
I just needed to write to say what a highly professional company you are. The service was exemplary and with a successful outcome. Many many thanks.
August 21, 2019
Unprompted review
Reply from Berkeley International
Many Thanks for you kind note Arabella. We are delighted for you. The Berkeley Team.
I am most surprised to read the …
I am most surprised to read the negative review as my experience has been completely different. I have been so impressed with all the team - they have been caring, sensitive and extremely professional. The service has been exemplary and I have now found my ideal partner. Many thanks to all at Berkeley.
June 21, 2017
Unprompted review
Reply from Berkeley International
Sarah - Congratulations ! Wishing you a long and happy life. With love from the Berkeley Team.
Reply from Berkeley International
Thankyou - Berkeley International Team
Achieved resolution
I can now confirm that I have reached an amicable resolution to the issues raised in my review with Berkeley International Limited. Whilst I have sought to permanently remove the review, I have been unable to do so as a result of the website’s policy.
January 17, 2016
Unprompted review
Reply from Berkeley International
Thankyou - Berkeley International Team.
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