BERTSCHAT® (UK) Reviews 

Amazing gloves, keeps me riding through the winter, absolute game changer.

I ordered the heated shirt pro in large. It took a few days to arrive and fitted a little snug but the quality and performance are head and shoulders above anything else I’ve tried. The shirt battery is light and unobtrusive, sitting in a small integral pocket and provided perfect level of heating. It was still going after a couple of hours on full and a spare battery was also supplied with the shirt. I purchased it, as I get cold during spectating at fairly static outdoor events such as football and horse racing and it was perfect for that. It’s also thin enough and flexible to wear under normal layers so you don’t end up feeling like the Michelin man with it on. It’s not cheap but I’d say it’s well worth the money for my purpose.

Excellent customer service. Questions swiftly answered and helpful advice given. I decided to order the women’s dual heated leather gloves in two sizes, to make sure that I got the best fit and to return the unwanted pair for a refund. According to the size chart I was a large, but I found the medium for me were a perfect fit. They arrived very quickly and had been very carefully packaged. Superb quality gloves.

So far excellent service from the team.Any questions I have had they have answered them immediately which is reassuring. I suffer with freezing cold painful hands during the winter months and I knew I couldn’t go another season without some sort of heated glove. These are not cheap so after some consideration I took the plunge and ordered them. They are robust gloves, I ordered fingerless in order to help with walking the dogs and they keep my hands wonderfully toastie and I would recommend for anyone who suffers with cold hands. They are an under glove so gloves to be worn on top. These are a game changer yet to be tested in the harsh winter but I know they will do the job. I bought dual battery..on full power for 2 hr charge but believe me you won’t want full charge on for long as they are VERY hot. 🔥 Worth the money treat yourself!! One possible negative thing is that I have ordered additional waterproof over glove as although they are waterproof they take a while to dry out as you can’t dry them other than naturally.

I initially had difficulty arranging a return after the replacement bodywarmer proved unsuitable for my chronic pain condition. However, Michiel subsequently stepped in and arranged an exchange for heated socks with upgraded batteries at no extra cost.

The socks have arrived, and I’ve charged the batteries and tested them—they work well. I really appreciate Michiel’s understanding and help finding a suitable alternative. I’ve updated my review to reflect this positive resolution.

Support and advice on the phone when asking about the gloves was well informed and patient.

Good quality product (Heated Under Gloves) and very prompt delivery. Easy to follow instructions for charging batteries/set up. I find disconnecting the batteries from port inside glove after each use quite difficult as they are very stiff connections. However, the gloves have already proved invaluable for reducing symptoms of my Raynauds condition (and it's only October!)

Excellent customer service, very responsive.
The gloves look good, I have not had a chance to really test them , but they heat up quickly.
One point to note, the hand sizing chart needs to be treated with care. Using the chart I was a definite medium , but the medium sized gloves were too small. The large size gloves were despatched quickly and without fuss.

Excellent service and great product

Very good quality products. I am delighted with my heated hiking socks. Service was also excellent. I would definitely buy from them again.

Ordered my battery operated cycling gloves on 26 Sept. Despite four emails, two telephone calls and two messages on Bertschat website I have not received the gloves and have not had any response from Bertschat.
Really hoping someone from Bertschat will get in touch!

Quick delivery
Excellent quality

Great customer service - next day delivery.
The product I ordered wasn’t immediately available so they upgraded my purchase for no extra cost.
The product is good quality and well worth the money.

The product is made well and it got sent out very quickly

My hat was delivered very quickly, good start! The hat itself is very comfortable to wear, and was an absolute godsend during this recent hot weather, as I work outside for long periods of time. I’m impressed how long the hat stays cool for, even under 30+ degree sunshine. Would definitely recommend.

Service was fast and efficient and the heated vest works very well.

Excellent customer service, prompt and courteous. Replied to my emails quickly and replaced faulty glove easily. On both occasions I have had an issue with the same product my concern was dealt with quickly and fairly and replacement sent promptly. Thank you Bertschat and to Rutger and Michiel for your recent help.

Great product and very efficient delivery

The gloves are brilliant, fantastic fit, really well made,
The heat is lovely. Just what I needed

The heated gloves are very good quality and the heat is evenly distributed. I did have a slight issue with the battery indicator lights not working correctly (only displaying 2 lights even though battery was fully charged). I contacted customer care and received prompt support and advice from Lucas. The matter was resolved to my satisfaction and I would not hesitate to recommend this company.