Betsautos Reviews 

5
•
TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

5 reviews

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3.3

All reviews

(5)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Told B.E.T.S myself about an oil leak…

Told B.E.T.S myself about an oil leak and a whistling noise from the front driver's side. They quoted £510 — claimed the sump was leaking from both sides to make it sound like a major problem, then tacked on a "full service" plus the ball joint and bald tyre.
Got a second opinion from a local, honest garage. The leak was a £6 drip — nothing close to what B.E.T.S described. The ball joint and tyre did need doing, but the whole job, parts and labour, VAT included, cost £248. Less than half B.E.T.S's price.
They did no work on my car and still charged me £90 just for looking at it. First time in my life I've been charged by a garage for taking my business elsewhere. When I picked the car up, they asked if I'd found a better price — cheeky, considering.
They exaggerate problems to inflate the bill, then charge you for the privilege of walking away. Won't be using them again, and wouldn't recommend anyone else does either.

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid!

Took my van in for a diagnosis at the recommendation of Miskin Van Centre (where I bought the van) they charged me £250 to diagnose the problem. Recommended work costs came in at nearly (£1500) When the warranty company then asked for further information they then said I’d have to bring the van back in for further investigation which I (again) would have to pay for. I took it to a garage I trust in Caerleon who diagnosed the problem and fixed it for £230. In short I paid £250 for nothing, and would’ve been a further £1500 out of pocket if I’d have blindly trusted them. My gut also didn’t trust them after the mechanic spoke to me like I was an idiot and guy who ran the place tried dismissing me out of hand. In short, go anywhere but here.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Booked my car in for an MOT here. Excellent service from the whole team, they also regassed my Aircon for a very good price. It's hard to find an honest workshop these days but glad to have found Bets and will recommend them to anyone. Thanks Russell, Jack and team.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very Kind Assistance

I had a sudden dashboard warning of tyre pressure problem whilst driving on the M4 west of Cardiff. I immediately left the motorway and found B.E.T.S. Garage near Pontyclun. The proprietor very kindly assisted me and had an operative check my tyre pressures. He got me safely back on my journey with no charge. A huge thank you for your kindness.

August 27, 2025
Unprompted review

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