betstorm.com Reviews 

It’s been a week since my withdrawal request, bots are giving reply to my complaints. Such disaster of a site. Stay away!

Robbing TW#Ts I deposited £20 got £10 bonus , so I won £658 on legacy of the dead met the wagering . u have to 10x your deposit to reach the wagering I went to withdraw wouldn’t let me so I go to live chat . The service was shocking kept shutting me down ending the chat saying It not real money and I haven’t met the requirements of wagering then took my funds and give me £10 WTF they keep saying there right so, my friend Amy works for the gambling commission , and she is investigating them . Just by me going through the issue with Amy straight away They beached there own Terms and Conditions by going into my account and taken my funds last weekend it was still nothing back from the company please stay away from these horrible CU#Ts they definitely are robbing us

Betstorm update. They closed my account probably as I had withdrawn much more than I deposited. I did take advantage of most of the World Cup free bets. But they did pay all of my withdrawn funds within 24 hours to my bank account, so I can’t really complain.

My bonus of roughly £250 disappeared as soon as I met the wagering requirement. I was left with the original £50 I deposited. Just because I write on a note, 'I am going to rob you' does not make it acceptable to do so.
No other Casino does this - they are thieves, pure and simple.

Betstorm is not a legitimate betting site I deposited £20 and tried to withdraw £80 immediately I was told I had to provide documents I didn’t bother at time when I decided to go back to account and upload documents I find no record of my withdrawal and can’t get through to anyone stay clear of this site it’s a scam how is this allowed to go on by betting authorities

Withdrew money still it processed agents now ending chat on me and are extremely rude.

I advise people to stay well clear of the betstorm site, I registered and deposited money and had a bet on a football match, I won £99.00 and asked for a withdrawal, this was just to test the speed of their payouts, I was then inundated with requests for documents which I supplied, but they kept asking for docs in different format or picture taken differently which I did, we just went round and round in circles, every time I requested my money they requested documents I'd already sent, this i reckon was a delaying tactic used by scammers, I still haven't received the money I'm owed, I will report them to all the authorities available and pester them until they pay what I am owed, going by their actions so far I can only assume they are scammers and thieves, I hope they prove me wrong by paying up before I get really angry.

I’ve been trying to withdraw my own funds from BetStorm for over days. Despite submitting my passport and bank card statement, they’ve refused to process the withdrawal — citing a phone bill I can’t provide due to a shared household setup. I’ve explained everything clearly, even shared proof that the number is active and paid, but they continue to stall.

This isn’t just inconvenient — it’s cruel. I’m dealing with serious neurological symptoms and need the money to see a specialist. Their refusal to show flexibility or compassion is causing real distress. I’ve made it clear I won’t be using the account again, but they’re still holding onto my money.

If you’re considering BetStorm, think twice. Their support is evasive, their verification demands are unreasonable, and their handling of vulnerable customers is disgraceful. I’ll be escalating this to the Gambling Commission and Casino Guru — and I won’t stop until they’re held accountable.

Absolutely shocking I withdrew 700 pound after deposit a thousand and they put it to my old bank card what was lost even tho I haven't used that one in about 4 years on there site also I withdrew the money to the card I deposited with now they have split my withdrawal between. Two cards the old and new there both at the same bank so no excuses now they keep charging withdrawal fees to send my money to the wrong account every time it's a joke I have been back and forth through email and sent a bank statement as proof all I wanted was the money to go to my account I deposited with I have the screen shot of my withdrawal been requested with my new card that I deposited with so I don't see why they took it up on themselves to change it to my old one I will not be playing here again

If there were no stars this company would have got none happy to take your money but as soon as you withdraw there asking for all forms of I.d there should be a law where you can't deposit without I.d 1st then they wouldn't be able to keep your deposits

This site is scam. I lost 1000s in week time no bonuses. When I said I'm planning to self-included my account,they just lock. I still have money there.

How is this scamming site still allowed to operate ?

Do not use this site please. You might as well chuck your money away. They do not pay any returns on the casino games. Its a scam site. If there are any good reviews on here, it's done by the company im sure. I've never ever played on such a bad, unpleasurable site with hardly any bonuses. Also you will not get your promotions. I didn't!!! Don't use them please!!!!

What a disaster of a company takes 1% of your withdrawals and also takes your sign up bones of you when you withdraw any funds. Keep away it's is an absolute shambles of a betting company.

I would put zero if I have the option.

They blocked my bonus although I deposited decent amounts and they insult the members who use them.

They still bother me with spam messages and I blocked them after I realised how rude and disrespectful they are as a business

worst gambling site ever.
The simply steal customers money,
withdrawal is not able EVEN if you send photo of You holding Id card. As other customers say - this site should be closed, I try to submit a complaint to a proper institutions.

Betstorm. I have been waiting for a withdrawal of 1500 for 6 weeks now. That's it. What they don't know is I work in government as a consultant and my colleagues work for the minister in charge of gambling and I have spoken to them and they are going to raise this and launch an inquiry. I tried being patient but this site needs to be taken down and will not rest until it is done so.

Please avoid. I can't withdraw my money. It has been over two months now of trying but they are not responding to any emails or complaints. Live chat is saying that 'it is being reviewed by them team' and they don't have any more information. I think Gambling Commission should have a proper look here. Once my problem is solved I will write my complaint to them for sure.

This site a scam, be warned stay well clear!!! Try to withdraw, spend hours to sort out problems with a simple process, honestly believe geared so u just give up!!!

I've been waiting on my withdrawal for two weeks now. You can't get through to anyone but a bot even when you ask to speak to human, via email or the chat option. Scam.

05:25 PM | Operator: The team will get back to you on this. BetStorm typically replies in a few minutes.

05:32 PM | Katie from BetStorm: I am sorry to hear that you're considering closing your account with us.
Please note that by closing account, it will not affect on your withdrawal and such will remain pending as you are still required to pass through the verification process.

05:32 PM | Katie from BetStorm: The documents asked earlier will stand needed for the process.

05:32 PM | Melissa: Just close my account and pay my winnings

05:32 PM | Katie from BetStorm: As per your account, it was placed on a temporary lock due to your request done to close it.

05:33 PM | Katie from BetStorm: As you were informed earlier, your withdrawal will remain pending on your casino account until you would provide us with the documents asked for the verification.

05:33 PM | Katie from BetStorm: If you do choose to close your account and choose the self-exclusion option, please keep in mind that the minimum account closure timeframe is 6 months. Also, if you hold any other accounts within our network they will also be closed, and you won’t be able to open or create any new accounts in our network.

You can always choose to set a timeout period on your account from 1 – 42 days or to set limits on your accounts, such as a deposit or wager/loss limit.

Based on the above information, could you please confirm how you would like to proceed with your account?

05:33 PM | Melissa: I refuse to hand over photos of my passport and me holding stuff and my debit card details, you have no idea what people do on the dark web with that kind of information

05:33 PM | Melissa: I just want my winnings?

05:34 PM | Melissa: How long will it take to get my winnings once my account closes

05:35 PM | Melissa: I have emailed twice

05:35 PM | Melissa: No response

05:40 PM | Melissa: Hello?

05:40 PM | Melissa: Can I talk to a human please?