Betterclaims Reviews 

Nancy with BetterClaims dot com talked to me about my situation. I explained that there was no personal injury in a car accident. I needed assistance in finding an attorney for a consultation not regarding personal injury from an accident. If your looking for an attorney online and it isn't regarding some major car accident resulting in bodily harm, good luck finding a lawyer.
This service is a joke. Attorneys pay for this company to find clients. This service is not to help the consumer who is getting screwed by the insurance company. To top it off after referring you to an attorney and they don't take the case they cannot help you find one that will. In my opinion this lead generation service is just the modern day ambulance chaser

Very bad customer service. I spoke with two employees Jordan of Better Claims, who first connected me with a lawyer who was extremely rude with me during his conversation with me The lawyer never introduced himself just asked me multiple questions about my auto accident. After the lawyer wasted my time or over 30 min of asking me questions about my auto incident, the lawyer wasn't even listening to my case. The lawyer that the service connected me to was extremely unprofessional and rude with his conversation with me. At the end of our conversation the lawyer told me very rudely that I wasted his time and hang up the call.

Subsequently I called Better Claims again to complain about the lawyer but the person with whom I spoke from Better Claims agreed to take my complaint but however she refused to provide me with any case number regarding the complaint. Without case number to refer to my complaint how am I gonna trace that I made a complaint. Very very unprofessional and bad customer service form both Better Claims and the lawyer that they referred me to speak with.

Filled out a form online, they undervalued my case by a lot, so I didn't finish the form. They called me right away and asked if they could l help. They talked me into speaking to them, insisting they could obtain an attorney in utah to assist me. I spent nearly 20 mins reliving the horrors of my mother's wrongful, painful death. They took notes, then said 'We're sorry, we don't have an attorney in Utah who will handle this case'. They referred me to the bar. I told them they'd wasted my time, they could have searched for an attorney up front upon learning the type of case. I'm angry and resentful and I can't recommend this company, they're scammers.