A little issue with shipping, readily solved by assistance. Product is well done, fit right and is exactly as advertised. Brand recommended.
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I put 5 stars 🌟 because the BN301 v2 3L Lightweight Shell Jacket is super good quality 🤩 👌 looks expensive and very comfortable! We had a problem with delivery ,but it's dhl responsibility and thei... See more
Company replied
The customer support is an absolute 10/10! I bought a backpack that unfortunately came with a loose buckle. These things can happen at the factory, but the real catch was that I only noticed the def... See more
Company replied
Excellent product and very nice customer service. I would recommend that you buy the shell jackets in 1 size bigger than you would normally wear. Eventhough I had to return my first delivery, for a... See more
Company replied
Company details
Written by the company
We're Beyond Nordic. An outdoor clothing brand born and raised in beautiful Sweden. We thought the industry of hiking gear was outdated, and felt the market needed something more! Better fit, cleaner design, and updated features! We collected all our favourite specs and features from famous outdoor brands around the globe, added the features we have been missing, adapted the design to fit in to 2019 and Voila, Beyond Nordic! Follow us on our journey to deliver outstanding designs made from high-quality materials at an excellent price! As an outdoor apparel brand it is our biggest interest to protect and respect this magnificent planet we all live on and which resources we constantly consume. The clothing industry is one big player in this game, and leaves a large footprint in it's path. Controlling our entire sales chain also enables us as a brand to adapt easily. We constantly collect customer feedback and reviews that are registered, discussed and considered for future productions. This means that we can fine-tune our models and constantly develop as a brand in a very efficient way.
Contact info
Godsgränd 1B, 19461, Upplands Väsby, Sweden
- support@beyondnordic.com
- www.beyondnordic.com
4.5
Excellent
991 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Nice experience
A little issue with shipping, readily solved by assistance. Product is well done, fit right and is exactly as advertised. Brand recommended.
November 2, 2026
Unprompted review
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Good product
Good product, well build and design. Have to be careful with exterior could scratch easy. Recommend.
October 26, 2026
Unprompted review
Reply from Beyond Nordic
Thank you very much for your review and recommendation!
We’re happy to hear that you appreciate the quality, construction, and design of our product. Thank you also for your feedback regarding the exterior surface and its susceptibility to scratches. We’ll keep this in mind for future product improvements.
We hope you continue to enjoy your Beyond Nordic gear!
Very fast delevery & Excelent quality
Very fast delevery. Excelent quality
November 6, 2026
Unprompted review
Reply from Beyond Nordic
Thank you very much for your great review!
We’re delighted to hear that you’re happy with the excellent quality of our products and the fast delivery.
Thank you for choosing Beyond Nordic, and we hope you enjoy your gear!
Great service
Delivery in time. And great costumer service when something is broke.
The pants perform really well.
October 23, 2026
Unprompted review
Reply from Beyond Nordic
Thank you very much for your great review!
We’re delighted to hear that your order arrived on time and that you’re happy with the performance of your pants. While we're sorry that something broke, we're glad our customer service team could help you resolve the issue.
Thank you for your trust in Beyond Nordic, and we hope you continue to enjoy your gear!
The quality of the materials and the…
The quality of the materials and the size adjustment are at a high level, I like the cut of the clothes, so I highly recommend them.
November 9, 2026
Unprompted review
Reply from Beyond Nordic
Thank you very much for your wonderful review and recommendation!
We’re delighted to hear that you’re happy with the quality of our materials, the fit, and the design of our clothing.
Thank you for your trust in Beyond Nordic, and we hope you enjoy your gear for many adventures to come!
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The customer support is an absolute 10/10
The customer support is an absolute 10/10! I bought a backpack that unfortunately came with a loose buckle. These things can happen at the factory, but the real catch was that I only noticed the defect 8 months later when I finally put the backpack into use. To make things more complicated, I am currently in New Zealand, so sending it back immediately was out of the question.
The support team was incredibly helpful and friendly. Even though the purchase was a long time ago and the defect could only be proven through photos, they immediately accommodated my situation. They offered me a partial refund right away, and once I am back in Europe and can return the backpack, I will receive a full refund.
The communication was fantastic, and the solutions offered were versatile and perfectly tailored to my needs. Aside from the loose buckle, the backpack itself is also absolutely high-quality. Highly recommended!
October 16, 2026
Unprompted review
Reply from Beyond Nordic
Thank you so much for your detailed review and the 10/10 for our customer support!
We’re sorry about the loose buckle, but we’re very happy to hear that our team could find a flexible solution that worked for your situation, especially while you’re in New Zealand. Providing helpful and personal service when something doesn’t go as planned is extremely important to us.
It’s also great to hear that, aside from the buckle, you’re impressed with the quality of the backpack. Thank you for your trust and recommendation, and we hope you have a fantastic time in New Zealand!
Reply from Beyond Nordic
Thank you very much for your great review!
We’re delighted to hear that you’re happy with the quality and fast delivery. Thank you for choosing Beyond Nordic, and we hope you enjoy your gear!
easy, fast, great quality
September 8, 2026
Unprompted review
Reply from Beyond Nordic
Thank you very much for your great review!
We’re delighted to hear that you’re happy with the easy ordering process, fast service, and quality of our products.
Thank you for choosing Beyond Nordic!
Amazing value for money and very nice service
Excellent product and very nice customer service.
I would recommend that you buy the shell jackets in 1 size bigger than you would normally wear.
Eventhough I had to return my first delivery, for a bump up in size, the process was still seamless and efficient.
10/10 customer service.
September 14, 2026
Unprompted review
Reply from Beyond Nordic
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear that you’re happy with the quality and value of the product, as well as the service you received. It’s also great to know that exchanging your shell jacket for a different size was seamless and efficient.
Thank you for the 10/10 – we truly appreciate your support and hope you enjoy your new jacket!
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I loved this 20 litre bag for both…
I loved this 20 litre bag for both daily use and trekking.
October 7, 2026
Unprompted review
Reply from Beyond Nordic
Thank you very much for your great review!
We’re delighted to hear that you love the 20L bag and find it useful for both everyday use and trekking. We hope it accompanies you on many great adventures to come!
Worst decision ever to order here
Worst decision ever to order here! I got an email saying package delivered 8 months ago, still no trace of that package. 90 euros gone!
January 23, 2026
Unprompted review
Reply from Beyond Nordic
We’re very sorry to hear about this experience. A package showing as delivered but never reaching you is of course not how an order should end.
Please contact us at support@beyondnordic.com with your order details so we can look into what happened with the shipment and help find a solution.
We sincerely apologize for the frustration this has caused.
Very reliable service and products.
September 9, 2026
Unprompted review
Reply from Beyond Nordic
Thank you very much for your great review!
We’re delighted to hear that you’re happy with both our service and products. Thank you for your trust in Beyond Nordic, and we hope you enjoy your gear for many adventures to come!
Reply from Beyond Nordic
Thank you very much for your great review!
We’re happy to hear that you’re pleased with both the quality and the look of our products. We hope you’ll enjoy your Beyond Nordic gear for many adventures to come!
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I put 5 stars 🌟 because the BN301 v2 3L…
I put 5 stars 🌟 because the BN301 v2 3L Lightweight Shell Jacket is super good quality 🤩 👌 looks expensive and very comfortable! We had a problem with delivery ,but it's dhl responsibility and their bad 👎 and to not wait the investigation of 10+ days ,the Beyond Nordic make a favour to me and delivered another one which come in 5 days and I was so excited to get it after ~3 weeks from my first attempt to buy it..OMG! Keep amaze us with ur product! ✨️
September 8, 2026
Unprompted review
Reply from Beyond Nordic
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you love your BN301 V2 3L Lightweight Shell Jacket and are happy with its quality, look, and comfort. We’re also glad we could send a replacement so you didn’t have to wait for the DHL investigation to be completed.
Thank you for your patience throughout the delivery issue and, most of all, for your kind words and support. We hope you enjoy many great adventures in your new jacket!
Zipper breaks in no time
The fabric attracts lint like a magnet and look quite shabby after one wash. What is maybe even worse the zippers break in no time.
August 30, 2026
Unprompted review
Reply from Beyond Nordic
Thank you for your feedback. We’re sorry to hear that the product did not meet your expectations.
The zippers should certainly not break after a short period of use, as this does not meet our quality standards. Please contact us at support@beyondnordic.com with your order details and, if possible, photos of the issue so our customer service team can look into this for you.
We also appreciate your feedback regarding the fabric and will take it into consideration.
I'm very very disappointed in the…
I'm very very disappointed in the service. It's all lies. I've ordered on 30th of July. Did not receive anything yet. And off course I've send you an email. And off course you've said that everything is allright. But is isn't.... Yes, you've got my money for two weeks now.... but I'm still waiting. Terrible...
August 10, 2026
Unprompted review
Reply from Beyond Nordic
We completely understand your frustration and are very sorry for the delay. Unfortunately, one of our shipments to the Netherlands has been lost in transit, and we are working closely with DHL to locate it and resolve the situation as quickly as possible.
We certainly do not want you to be left without either your order or a solution. Please contact our customer service again at support@beyondnordic.com so we can check your specific order and assist you further.
We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this with DHL.
I bought a pair of pants and a…
I bought a pair of pants and a belt.Noticed upon receiving them that the color of the pants wasn't what I expected and that the XL size was too small for my measurements, even though I had read reviews from other buyers; in reality, they were too tight. I want to exchange or return them and purchase another pair in the correct color and size. These are the consequences of online shopping. After sending several emails to "support" (14/07/2026 10:24; July 10, 2026 3:08; July 9, 2026 12:05, 8 Jul at 5:57 PM) requesting an exchange and receiving an email from customer support, I’m waiting for DHL to pick up the pants I’m returning so I can purchase new ones—which, incidentally, are 30% more expensive! From my very first contact, I’ve indicated that I’ll be traveling on July 25, 2026 (today is July 17). I am completely dissatisfied.
July 15, 2026
Unprompted review
Reply from Beyond Nordic
Thank you for your feedback. We're sorry to hear that your experience has been frustrating.
We're glad we were able to respond to your request and arrange the return. As the return shipment is handled by DHL, we unfortunately have to wait for the collection before we can process the exchange or refund. We understand that your upcoming trip makes the timing especially important.
Regarding the price, exchanges are always processed at the original purchase price, so you would not lose the discount you received on your initial order.
We're sorry that we couldn't meet your expectations this time, and we appreciate that you gave us the opportunity to assist you. We hope we'll have the chance to provide you with a better experience in the future.
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Sooooo Sloooow
Ordered when out of stock. Waited 10 days for stock to arrive. Noticed on the website that trousers were beck in stock 4 days before my back order was filled. This was over a week ago. As of today I’m still waiting delivery. With a long delivery schedule like this most of Beyond Nordics competitors would be out of business. Not impressed.
July 15, 2026
Unprompted review
Reply from Beyond Nordic
Thank you for your feedback, and we're sorry to hear that your experience has been disappointing.
Our standard delivery time to France is up to 7 business days after dispatch. If your order has still not arrived, this is not the experience we want for our customers. Please contact our customer support team so we can investigate the shipment and determine the cause of the delay.
We sincerely apologize for the inconvenience and appreciate your patience. We look forward to helping you resolve this as quickly as possible.
I bought a pair of shorts this Tuesday…
I bought a pair of shorts this Tuesday before 12.00.
Now Saturday, I still don't have a track code.
June 20, 2026
Unprompted review
Reply from Beyond Nordic
Thank you for your feedback. We've checked your order and can see that it was dispatched on Wednesday. According to the latest tracking information, it should be out for delivery today.
A shipping confirmation email with the tracking details was sent when the order was dispatched. If you haven't received it, please check your spam folder, and if it's still missing, feel free to contact our support team at support@beyondnordic.com and we'll be happy to assist you. We hope you'll enjoy your shorts once they arrive!
The pants are perfect
The pants are perfect! Comfortable and well-sewn. I've been using them recently for some intensive trekking and I'm really happy with their durability and fit! I recommend this brand also for the ease with which you can request a return (I initially ordered the wrong size). I received the pants in my size within a week
June 18, 2026
Unprompted review
Reply from Beyond Nordic
Thank you so much for your wonderful feedback! We're delighted to hear that the trousers performed so well during intensive trekking and that you're happy with both their durability and comfort. Knowing that they fit perfectly after exchanging sizes is especially great to hear.
We're also pleased that the return and exchange process was smooth and that you received the correct size quickly. Thank you for your recommendation and for putting your trust in Beyond Nordic! We wish you many more great adventures in your gear.
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